Konica-minolta Magicolor 2550 User Manual download pdf (Page 141)

Solving Problems with Printing Quality

127

Solving Problems with Printing Quality

Symptom Cause Solution

Nothing is

printed, or

there are

blank spots

on the

printed page.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check if any is damaged.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

The media is moist

from humidity.

Adjust the humidity for media storage.

Remove the moist media and replace it

with new, dry media.

The media set in the

printer driver mis-

matches the media

loaded in the printer.

Load the correct media in the printer.

The power source

does not match the

printer specifications.

Use a power source with the proper

specifications.

Several sheets are

being fed at the same

time.

Remove the media from the tray and

check for static electricity. Fan plain

paper or other media (but not transpar-

encies), and replace it in the tray.

Media is not set prop-

erly in the tray(s).

Remove the media, tap it to straighten

it out, return it into the tray, and realign

the media guides.

Entire sheet

is printed in

black or

color.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check each for damage. If one or more

is damaged, replace it.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

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