Konica-minolta Magicolor 2550 User Manual

magicolor 2550 User’s Guide®A00V-9570-00A1800821-001A

ContentsiiUninstalling the Printer Driver (for Windows) 12Displaying Printer Driver Settings (for Windows) 13Windows XP/Server 2003 13Windows 2000/Me/

Replacing Consumables8610Close the front cover.11Carefully close the top cover.!"The printer must complete a calibration cycle (less than 2 minut

Replacing Consumables 87Replacing the Drum Cartridge1Pull the lever, and then open the top cover.!"If there is paper in the output tray, remove i

Replacing Consumables883Prepare a new drum cartridge.!"Do not touch the PC drum on the drum car-tridge.4Install the new drum cartridge.

Replacing Consumables 895Carefully close the top cover.!"The printer must complete a calibration cycle (less than 2 minutes) after the drum cartr

Replacing Consumables90Replacing the Backup BatteryIf the backup battery is dead, the printer’s date and time cannot be retained. Follow the procedure

Replacing Consumables 913Remove the rear panel.!"Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull

Replacing Consumables926Install a new backup battery.!"When installing the new backup battery, make sure that the + side faces up.7Attach the har

Replacing Consumables 9310Reconnect the power cord, and turn on the printer.11From the control panel, select SYSTEM DEFAULT/DATE & TIME, and then

7Maintaining thePrinter

ContentsiiiToner Supply Indicators 28Configuration Menu Overview 29Main Menu 29PROOF/PRINT MENU 30Entering the Password 31PRINT MENU 32PAPER MENU 34QU

Maintaining the Printer96Maintaining the PrinterCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions contained

Maintaining the Printer 97#Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum car

Cleaning the Printer98Cleaning the PrinterCAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.ExteriorReadyReadyErrorErro

Cleaning the Printer 99InteriorCleaning the Media Feed Roller and Laser Lens1Pull the lever, and then open the top cover.!"If there is paper in t

Cleaning the Printer100NotePosition the removed drum cartridge as shown in the illustration at the right.Be sure to keep the drum cartridge horizontal

Cleaning the Printer 1014Clean the laser lens by wiping it with a soft, dry cloth.5Reinstall the drum cartridge.BOTTOM VIEW

Cleaning the Printer1026Carefully close the top cover.Cleaning the Duplex Option Feed Rollers1Open the duplex cover.2Clean the feed rollers by wiping

Cleaning the Printer 1033Carefully close the duplex cover.Cleaning the Media Feed Rollers for Tray 21Lift the printer off of Tray 2 and temporarily pl

Storing the Printer1043Lift the printer and reinstall it on top of Tray 2.Storing the PrinterNoteIf this printer is not to be used for an extended per

Storing the Printer 105NoteSince a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting f

Contentsiv7 Maintaining the Printer ...95Maintaining the Printer 96Cl

8Troubleshooting

Introduction108IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the

Preventing Media Misfeeds 109Preventing Media MisfeedsMake sure that...Media matches the printer specifications.Media is flat, especially on the leadi

Understanding the Media Path110Understanding the Media PathUnderstanding the printer’s media path will help you locate media misfeeds.1 Output tray2 T

Clearing Media Misfeeds 111Media Misfeed Messages and Clearing ProceduresClearing a Media Misfeed in the Printer1Pull the lever, and then open the top

Clearing Media Misfeeds1122Carefully pull out the drum car-tridge.NotePosition the removed drum cartridge as shown in the illustration at the right.Be

Clearing Media Misfeeds 1134Remove any misfed media.!"Always remove the mis-fed media in the feed direction as shown only.If it is difficult to r

Clearing Media Misfeeds1145Return the fuser separator levers to their original positions.6Reinstall the drum cartridge.

Clearing Media Misfeeds 1157Carefully close the top cover.

ContentsvA Appendix ... 153Safety Specifications

Clearing Media Misfeeds116Clearing a Media Misfeed From Tray 21Pull out Tray 2 as far as possi-ble.2Lift up Tray 2 to remove it.3Remove any misfed pap

Clearing Media Misfeeds 1174Remove the lid from Tray 2, and then remove all paper from the tray.5Fan the paper, and align its edges.6Load the media in

Clearing Media Misfeeds1187Reinsert Tray 2.Clearing a Media Misfeed from the Duplex Option1Open the duplex cover.2Carefully pull out the misfed media.

Clearing Media Misfeeds 1193Close the duplex cover.

Solving Problems with Media Misfeeds120Solving Problems with Media Misfeeds!"Frequent misfeeds in any area indicate that area should be checked,

Solving Problems with Media Misfeeds 121Media is misfeeding.The media is not cor-rectly positioned in the tray.Remove the misfed media and reposi-tion

Solving Problems with Media Misfeeds122Media is misfeeding.Transparencies have collected static elec-tricity in the tray.Remove the transparencies and

Solving Other Problems 123Solving Other Problems!"To order KONICA MINOLTA consumables, go to www.q-shop.com.Symptom Cause SolutionPrinter power i

Solving Other Problems124Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transpar-ency).It takes

Solving Other Problems 125Not all pages print.The Cancel key was pressed.Make sure no one pressed the Cancel key while your job was printing.The tray

Solving Other Problems126You hear unusual noises.The printer is not level.Place the printer on a flat, hard, level surface.The tray is not installed c

Solving Problems with Printing Quality 127Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on

Solving Problems with Printing Quality128Image is too light; there is low image density.Laser lens is dirty. Clean the laser lens.The media is moist f

Solving Problems with Printing Quality 129The print or color density is uneven.One or more of the toner cartridges may be defective or low.Remove the

Solving Problems with Printing Quality130There are toner smudges or residual images.One or more of the toner cartridges are defective or installed inc

Solving Problems with Printing Quality 131Image defects.The laser lens is dirty. Clean the laser lens.A toner cartridge may be leaking.Remove the tone

Solving Problems with Printing Quality132If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support w

Status, Error, and Service Messages 133Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-s

Status, Error, and Service Messages134Error Messages (Warning)PROCESSINGThe printer is processing data.No action needed.MAGICOLOR 2550 STARTING SYSTEM

Status, Error, and Service Messages 135PAPER MISMATCHWhen using Tray 1:The paper size set from the printer driver is different from the size of paper

1Introduction

Status, Error, and Service Messages136Error Messages (Operator Call)This message...means... do this...DISK ERRORThe hard disk is full or dam-aged.Init

Status, Error, and Service Messages 137PAPER JAMTRAY XMedia has misfed while being pulled from the specified tray (X).Locate and remove the mis-feed.P

Status, Error, and Service Messages138Service MessagesThese messages indicate a more serious error that can only be corrected by a customer service en

9InstallingAccessories

Introduction140IntroductionNoteUse of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides infor

Dual In-Line Memory Module (DIMM) 141Dual In-Line Memory Module (DIMM)A dual in-line memory module (or DIMM) is a compact circuit board with sur-face-

Dual In-Line Memory Module (DIMM)1422Using a screwdriver, remove the screw on the back of the printer.3Remove the rear panel.!"Since there are tw

Dual In-Line Memory Module (DIMM) 1436Reconnect all interface cables.7Reconnect the power cord, and turn on the printer.8Declare the additional RAM in

Hard Disk144Hard DiskIf a hard disk is installed, fonts can be downloaded and saved, and the over-lay function can be used.Installing a Hard DiskNoteI

Hard Disk 1453Remove the rear panel.!"Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull-ing the le

Getting Acquainted with Your Printer2Getting Acquainted with Your PrinterSpace RequirementsTo ensure easy operation, consumable replacement and mainte

Hard Disk1466Attach the hard disk to the printer controller board.7Reinstall the panel and tighten the screw.!"If you removed the duplex option i

Duplex Option 147Duplex OptionDuplex (Double Sided) printing can be performed automatically with the duplex option and enough memory installed. See “R

Duplex Option1482Remove the two knockout plates and the tape.3Prepare the duplex option.!"Before installing the duplex option, open the duplex co

Duplex Option 1494Install the duplex option.NoteWhen attaching the duplex option, attach the bottom of the option first, as shown. If the duplex optio

Duplex Option1506While pushing in the knobs, turn them clockwise until they are horizontal.The duplex option is secured in place.!"Make sure that

Tray 2 151Tray 2If Tray 2 is installed, up to 500 additional sheets of A4/Letter-size paper can be loaded.Installing Tray 2NoteSince consumables are i

Tray 21523Lift the printer and place it on top of Tray 2, making sure that the positioning pins on Tray 2 cor-rectly fit into the holes in the bot-tom

AAppendix

Safety Specifications154Safety SpecificationsTechnical SpecificationsPrinterPrinterSafety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03Eur

Technical Specifications 155Print speed SimplexMonochrome: 20.0 pages per minute for A4, Letter (plain paper)Full color: 5.0 pages per minute for A4,

Getting Acquainted with Your Printer 3Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, so

Technical Specifications156Amperage 110 to 127 V: 11 A or less 220 to 240 V: 7 A or less Acoustic Noise Printing: 52 dB or lessStandby: 35 dB or lessE

Technical Specifications 157Consumable Life Expectancy ChartUser-ReplaceableService-Replaceable!"The values listed in the above table indicate th

Our Concern for Environmental Protection158Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have determined that this machine me

IndexIndex159AAccessories 140DIMMs 141Duplex option 147Hard disk 144Tray 2 151Antistatic protection 140CConfiguration menu 29ConsumablesBackup battery

Index160IImageable area 60LLabels 56Letterhead 57Loading media 61MMaintenance 96MediaClearing misfeeds 110Imageable area 60Loading 61Path 110Preventin

Getting Acquainted with Your Printer4Rear View1—USB port2—Parallel port3—10Base-T/100Base-TX(IEEE 802.3) Ethernet Interface portFront View with Option

2About theSoftware

TrademarksKONICA MINOLTA, the KONICA MINOLTA logo and PageScope are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.magicolor is a

Software Utilities CD-ROM6Software Utilities CD-ROMPostScript Drivers!"When using Windows Me/98SE, use the PPD file for Windows Me/98SE. See also

Software Utilities CD-ROM 7PPD Files!"For details on the installation of the Windows printer drivers, refer to the magicolor 2550 Installation Gu

Software Utilities CD-ROM8PageScope Net Care Printer management functions such as status monitoring and network settings can be accessed. For details,

System Requirements 9System Requirements#Personal computer–Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)–Power Mac G3 or later (G4

Selecting Driver Options/Defaults (for Windows)10Selecting Driver Options/Defaults (for Windows)Before you start working with your printer, you are ad

Selecting Driver Options/Defaults (for Windows) 11!"With Windows NT 4.0, right-click the KONICA MINOLTA mc2550 PCL6 printer icon or the KONICA MI

Uninstalling the Printer Driver (for Windows)12Windows Me/98SE (KONICA MINOLTA mc2550 PPD)1Choose the driver’s properties as follows:–From the Start m

Displaying Printer Driver Settings (for Windows) 135(Windows XP/Server2003/2000) Select File / Server Properties from the menu.6(Windows XP/Server2003

Using the PostScript and PCL Printer Driver14Using the PostScript and PCL Printer Driver!"When using the KONICA MINOLTA mc2550 PCL6 printer drive

Using the PostScript and PCL Printer Driver 15Easy SetTo save the current settings, enter a name, and then click Save. Afterward, the saved settings c

SOFTWARE LICENSE AGREEMENTThis package contains the following materials provided by Konica Minolta Business Technolo-gies, Inc. (KMBT): software inclu

Using the PostScript and PCL Printer Driver16Advanced Tab (PostScript Printer Driver Only)The Advanced Tab allows you to#Specify the PostScript output

Using the PostScript and PCL Printer Driver 17Cover Page TabThe Cover Page Tab allows you to#Print front and back cover pages and separator pages#Spec

Using the PostScript and PCL Printer Driver18Quality TabThe Quality Tab allows you to#Switch between color and grayscale printing#Specify the printer

Using the Windows Me/98SE PPD File 19Using the Windows Me/98SE PPD File!"A tab for specifying printer settings appears in the dialog box.Common B

Using the Windows Me/98SE PPD File20Graphics TabThe Graphics Tab allows you to#Specify the resolution for the printout#Specify the printer color setti

3Using the StatusMonitor(Windows Only)

Working with the Status Monitor22Working with the Status MonitorIntroductionThe Status Monitor shows information about the current status of the print

Recognizing Status Monitor Alerts 23#Order Supplies—Click Order Supplies to automatically access the order page for supplies. The address of the page

4Printer ControlPanel andConfigurationMenu

11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer

About the Control Panel26About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. In

About the Control Panel 27No. Key Function3 # Moves up in the menu structure# Within a menu choice that is changeable char-acter by character, scrolls

About the Control Panel28Toner Supply IndicatorsThe indicators shown below will appear, indicating the amount of toner that remains in the yellow (Y),

Configuration Menu Overview 29Configuration Menu OverviewThe magicolor 2550 configuration menu accessible from the control panel is structured as show

Configuration Menu Overview30PROOF/PRINT MENU!"This menu item appears only if an optional hard disk is installed.With this menu item, print jobs

Configuration Menu Overview 31Entering the PasswordIn order to print or delete a secured job, the four-digit password specified from the printer drive

Configuration Menu Overview32PRINT MENUWith this menu, printer information, such as the configuration page and the demo page, can be printed.!"Al

Configuration Menu Overview 33DIRECTORY LISTSettingsYES/NOPrints the directory list of the hard disk and flash.!"If the hard disk drive is not in

Configuration Menu Overview34PAPER MENUWith this menu, the media used for printing can be managed.!"* This menu item appears only if the duplex o

Configuration Menu Overview 35!"All factory default values are shown in bold.INPUT TRAYTRAY 1 MODESettingsAUTO/CASSETTEWhen printing from Tray 1,

4. DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an “AS IS” basis. Adobe makes no representation as to the adequacy of the Software for

Configuration Menu Overview36TRAY 2 MEDIA SIZESettingsLETTER/A4Select the setting for the size of paper loaded into Tray 2.!"The default setting

Configuration Menu Overview 37TRAY CHAININGSettingsYES/NOIf YES is selected and the specified paper tray runs out of paper during printing, a paper tr

Configuration Menu Overview38QUALITY MENUWith this menu, settings for the print quality can be specified.BLACKCYANMAGENTATONER OUT ACTIONREPLACE TONER

Configuration Menu Overview 39!"All factory default values are shown in bold.REPLACE TONERBLACKSettingsYES/NOWhen YES is selected, the carousel r

Configuration Menu Overview40DENSITY CONTROLBLACKSettings1/2/3/4/5Adjust the density of the black toner to one of five levels.If 1 is selected, the de

Configuration Menu Overview 41INTERFACE MENUWith this menu, interface settings can be specified.!"Restart the printer after changing settings in

Configuration Menu Overview42!"All factory default values are shown in bold.ETHER-NETTCPIP ENABLESettingsYES/NOIf YES is selected, TCP/IP is enab

Configuration Menu Overview 43SUBNET MASKSetting0.0.0.0Specify the subnet mask for the network. Use the Up, Down, Left, and Right keys to specify the

Configuration Menu Overview44NETZONESettings✱Specify the Macintosh EtherTalk zone.The zone name can contain a maximum of 16 characters.NETZONE2Setting

Configuration Menu Overview 45SYSTEM DEFAULT MENUWith this menu, settings can be specified to adjust the operation of the printer, such as the time un

9. GOVERNING LAW This Agreement will be governed by and construed in accordance with the substantive laws in force in the State of California as such

Configuration Menu Overview46!"* These menu items appear only if an optional hard disk is installed.** This menu item appears only on 120 V units

Configuration Menu Overview 47PCL LINE TERMI-NATIONSettingsCR=CR LF=CRLF/CR=CR LF=LF/CR=CRLF LF=LF/CR=CRLF LF=CRLFSelect the definitions of the CR/LF

Configuration Menu Overview48SYSSTARTSettingsNO/YESSelect whether or not the PostScript format definitions file is applied when the printer is turned

Configuration Menu Overview 49SECU-RITYCONFIG ENABLESettingsOFF/ONSelect whether or not the menus are protected with a password.If ON is selected, all

Configuration Menu Overview50SERVICE MENUWith this menu, the service representative can adjust the printer and perform maintenance operations. This me

5Using Media

Media Specifications52Media SpecificationsWhat types and sizes of media can I load? !"For custom sizes, use the printer driver to specify the set

Media Types 53Media TypesBefore purchasing a large quantity of special media, do a trial print with the same media and check the print quality.Keep me

Media Types54!"Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet paper.#Layered #Adhesive#Folded, crea

Media Types 55DO NOT use thick stock that is#Mixed with any other media in the trays (as this will cause printer misfeed-ing)EnvelopesPrint on the fro

5. All company names and product names used in this document is the trademarks or regis-tered trademarks of their respective holder.This ICC Profile m

Media Types56LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet:#The face sheet must follow the pl

Media Types 57LetterheadTry printing your data on a sheet of plain paper first to check placement. PostcardsTry printing your data on a sheet of plain

Media Types58Use postcards that are#Approved for laser printersDO NOT use postcards that are#Coated#Designed for inkjet printers#Precut or perforated#

Media Types 59!"If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one t

Media Types60What Is the Guaranteed Imageable (Printable) Area?The printable area on all media sizes is up to 4 mm (0.157") from the edges of the

Loading Media 61Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 200 sheets

Loading Media622Slide the media guides to pro-vide more space between them.3Load the paper face up in the tray.!"Do not load paper above the M ma

Loading Media 634Slide the media guides against the edges of the paper.5Close the front panel of Tray 1 tray, and then reattach the lid.Other MediaWhe

Loading Media64Loading Envelopes1Remove the lid from Tray 1, and then open the front panel of Tray 1.2Remove any media from the tray.3Slide the media

Loading Media 65!"For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer.5Slide the med

Loading Media667Pull the lever, and then open the top cover.!"If there is paper in the output tray, remove it. Fold up the output tray before ope

Loading Media 67NoteSince a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting for plai

Loading Media68Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency1Remove the lid from Tray 1, and then open the front panel of Tray 1.2

Loading Media 695Slide the media guides against the edges of the media.6Close the front panel of Tray 1 tray, and then reattach the lid.Tray 2Loading

Loading Media702Lift up Tray 2 to remove it.3Remove the lid from Tray 2.4Press down the media pressure plate to lock it into place.

Loading Media 715Load the paper face up in the tray.!"Do not load above the 100% line. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be l

Loading Media727Reinsert Tray 2 into the printer.

Duplexing 73DuplexingSelect paper with high opacity for duplex (double sided) printing. Opacity refers to how effectively paper blocks out what is wri

Output Tray74In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per-formed.The following Order settings are available when “Book

Media Storage 75Media StorageHow do I store media?#Keep media on a flat, level surface in its original wrapper until it is time toload it.Media that h

ContentsContentsi1 Introduction ... 1Getting Acqua

6ReplacingConsumables

Replacing Consumables78Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.About

Replacing Consumables 79When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved K

Replacing Consumables80TW A00V-073Standard-Capacity Toner Cartridge -Yellow (Y) A00W121Standard-Capacity Toner Cartridge -Magenta (M) A00W221Standard-

Replacing Consumables 81Keep toner cartridges: #In their packaging until you’re ready to install them.#In a cool, dry location away from sunlight (due

Replacing Consumables82Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wi

Replacing Consumables 832Pull the lever, and then open the top cover.!"If there is paper in the output tray, remove it. Fold up the output tray b

Replacing Consumables84!"You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (m

Replacing Consumables 857Remove the cover from the toner roller.!"Do not touch or scratch the toner roller.8Align the shaft on each end of the to