Konica-minolta BIZHUB 164 User Manual Page 114
- Page / 138
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting table
11
11-6 bizhub 164
11.2
Cannot print according to the
settings you have configured.
The settings may not be config-
ured correctly.
Check the setting of each item of
the printer driver.
The selected functions can be
combined in the printer driver,
but may not be combined in this
machine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the printer driver when
printing.
Configure settings in the applica-
tion correctly.
Combination fails; pages are not
combined, but are printed sepa-
rately.
Originals having different orien-
tations are combined.
Align the orientations of the orig-
inal.
Images are not printed properly. Memory of the computer may be
insufficient.
Simplify the images to reduce
the data size.
Paper is not fed from the speci-
fied paper source.
Paper will not be fed from the
specified paper source if that pa-
per source is loaded with paper
of a different size or orientation.
Load the paper of the appropri-
ate size and orientation into the
desired paper source.
A message saying "Scanner not
ready" appears on the computer
screen.
The machine has not started up. Turn off the machine, then check
that the USB cable is correctly
connected.
After checking the USB cable,
turn on the machine again.
A system crash may have oc-
curred on the computer or the
machine during transmission.
The USB cable was not correctly
connected during transmission.
A message saying "Scanner
Busy" appears on the computer
screen.
If a TWAIN scan job is sent at the
same time as a copy job, the ma-
chine may stop while scanning.
Wait until the copy or scan oper-
ation is finished.
A message saying "Read Data
Error" appears on the computer
screen.
An error occurred while the ma-
chine was reading data during
scanning.
Turn off the machine, then check
that the USB cable is correctly
connected.
After checking the USB cable,
turn on the machine again.
A message saying "Machine er-
ror" appears on the computer
screen.
There may be problem with the
transmission of commands be-
tween the TWAIN driver and the
machine.
Check the USB cable connected
to the machine.
Description of problem Check points/Cause Remedy
- User‘s Guide 1
- Table of contents 3
- 4 Control Panel keys 4
- 5 Copy function 4
- 6 Installing the driver 4
- 7 Printer function 4
- 8 Scan function 5
- 9 [MENU] 5
- Introduction 7
- 1 Introduction 9
- 1.2 Trademarks and copyrights 10
- 1.3 Safety information 12
- 1.4 Regulation notices 16
- For European users 17
- For Denmark users 17
- For Finland, Sweden users 17
- For Norway users 17
- Laser safety label 18
- Ozone release 18
- For EU member states only 19
- Caution notations and labels 20
- 1-14 bizhub 164 20
- 1.6 Space requirements 21
- 1.7 Operation precautions 22
- To use this machine safely 24
- Procedural instruction 24
- Key symbols 25
- Paper size 25
- Paper indication 25
- 1-20 bizhub 164 26
- Part names and their 27
- 2.1 Options 29
- 2.2 Main unit 30
- 2.2.2 Inside of the main unit 31
- 2.2.3 Control Panel 32
- Using this machine 33
- 3 Using this machine 35
- 3.2.1 Loading paper 36
- Configuring a custom size 38
- 3.2.2 Placing originals 38
- 3.2.3 Basic copy operations 39
- Basic operations 40
- 3-8 bizhub 164 40
- Control Panel keys 41
- 4.2 Display indications 44
- Copy function 47
- 5.2 Basic settings 51
- Reference 52
- 5.3.1 [ID COPY] 53
- 5.3.2 [COMBINE ORIGINAL] 54
- 5.3.3 [SORT] 56
- [SORT] + [CRISSCROSS MODE] 56
- 5.3.4 [ERASE] 57
- 5.3.5 [BOOK SEPARATION] 58
- [ERASE] + [BOOK SEPARATION] 59
- Registering copy settings 61
- Recalling copy program 61
- Installing the driver 63
- 2 Click [Next >] 71
- 4 Click [Finish] 71
- Uninstalling the driver 72
- 6-10 bizhub 164 72
- Printer function 73
- 7.2 Printer driver settings 76
- 7.2.2 [Setup] tab 77
- 7.2.3 [Layout] tab 78
- 7.2.4 [Per Page Setting] tab 79
- 7.2.5 [Watermark] tab 80
- 7.2.6 [Quality] tab 81
- 7.2.7 [About] tab 81
- 7-10 bizhub 164 82
- Printer driver settings 82
- Scan function 83
- 8.2.1 Scanning a document 87
- 9.1 [COPY FUNCTION] 91
- 9.2 [COPY JOB SETTING] 92
- 9.3 [UTILITY] 93
- 9.3.1 [MACHINE SETTING] 94
- 9.3.2 [CUSTOM SIZE MEMORY] 95
- 9.3.3 [USER MANAGEMENT] 95
- 9.3.4 [JOB SETTING] 96
- 9.3.5 [COPY SETTING] 97
- 9.4 [TOTAL PAGE] 98
- Maintenance 99
- 10 Maintenance 101
- 10.1.2 Loading paper 102
- Loading paper in Tray 1 102
- 10.2 Toner 104
- 3 Pull out the Toner Bottle 105
- 10.3 Cleaning procedure 107
- 10-10 bizhub 164 108
- Cleaning procedure 108
- Troubleshooting 109
- 11 Troubleshooting 111
- 11.2 Troubleshooting table 112
- 11.3 Clearing paper jams 117
- 3 Slowly pull out the paper 118
- 2 Slowly pull out the paper 119
- 4 Pull out the Tray 1 119
- 7 Close the Tray 1 120
- 1 Slowly pull out the paper 120
- Clearing paper jams 122
- 11-14 bizhub 164 122
- Specifications 123
- 12 Specifications 125
- 12.2 Machine specifications 126
- 12.3 Option 128
- Appendix 129
- 13 Appendix 131
- 14 Index 135
- 14.2 Index by button 137
- Index by button 138
- 14-6 bizhub 164 138
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