Konica-minolta BIZHUB 164 User Manual Page 111
- Page / 138
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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bizhub 164 11-3
11.1 When a problem is detected (call a service representative)
11
11 Troubleshooting
This chapter describes troubleshooting.
11.1 When a problem is detected (call a service representative)
If the malfunction that occurred cannot be corrected by the user, the message [MACHINE TROUBLE SERV-
ICE CALL (C####)] (service call screen) appears.
Normally, a malfunction code beginning with "C" appears in the service call screen.
NOTICE
When this message appears, turn the machine off, then wait about 10 seconds before turning it on again.
If the message remains displayed, the machine may be damaged. So, immediately contact your service rep-
resentative according to the procedure described below.
1 Write down the malfunction code in the service call screen.
2 Turn off the Power Switch.
3 Unplug the machine.
4 Contact your service representative and inform them of the written down malfunction code.
- User‘s Guide 1
- Table of contents 3
- 4 Control Panel keys 4
- 5 Copy function 4
- 6 Installing the driver 4
- 7 Printer function 4
- 8 Scan function 5
- 9 [MENU] 5
- Introduction 7
- 1 Introduction 9
- 1.2 Trademarks and copyrights 10
- 1.3 Safety information 12
- 1.4 Regulation notices 16
- For European users 17
- For Denmark users 17
- For Finland, Sweden users 17
- For Norway users 17
- Laser safety label 18
- Ozone release 18
- For EU member states only 19
- Caution notations and labels 20
- 1-14 bizhub 164 20
- 1.6 Space requirements 21
- 1.7 Operation precautions 22
- To use this machine safely 24
- Procedural instruction 24
- Key symbols 25
- Paper size 25
- Paper indication 25
- 1-20 bizhub 164 26
- Part names and their 27
- 2.1 Options 29
- 2.2 Main unit 30
- 2.2.2 Inside of the main unit 31
- 2.2.3 Control Panel 32
- Using this machine 33
- 3 Using this machine 35
- 3.2.1 Loading paper 36
- Configuring a custom size 38
- 3.2.2 Placing originals 38
- 3.2.3 Basic copy operations 39
- Basic operations 40
- 3-8 bizhub 164 40
- Control Panel keys 41
- 4.2 Display indications 44
- Copy function 47
- 5.2 Basic settings 51
- Reference 52
- 5.3.1 [ID COPY] 53
- 5.3.2 [COMBINE ORIGINAL] 54
- 5.3.3 [SORT] 56
- [SORT] + [CRISSCROSS MODE] 56
- 5.3.4 [ERASE] 57
- 5.3.5 [BOOK SEPARATION] 58
- [ERASE] + [BOOK SEPARATION] 59
- Registering copy settings 61
- Recalling copy program 61
- Installing the driver 63
- 2 Click [Next >] 71
- 4 Click [Finish] 71
- Uninstalling the driver 72
- 6-10 bizhub 164 72
- Printer function 73
- 7.2 Printer driver settings 76
- 7.2.2 [Setup] tab 77
- 7.2.3 [Layout] tab 78
- 7.2.4 [Per Page Setting] tab 79
- 7.2.5 [Watermark] tab 80
- 7.2.6 [Quality] tab 81
- 7.2.7 [About] tab 81
- 7-10 bizhub 164 82
- Printer driver settings 82
- Scan function 83
- 8.2.1 Scanning a document 87
- 9.1 [COPY FUNCTION] 91
- 9.2 [COPY JOB SETTING] 92
- 9.3 [UTILITY] 93
- 9.3.1 [MACHINE SETTING] 94
- 9.3.2 [CUSTOM SIZE MEMORY] 95
- 9.3.3 [USER MANAGEMENT] 95
- 9.3.4 [JOB SETTING] 96
- 9.3.5 [COPY SETTING] 97
- 9.4 [TOTAL PAGE] 98
- Maintenance 99
- 10 Maintenance 101
- 10.1.2 Loading paper 102
- Loading paper in Tray 1 102
- 10.2 Toner 104
- 3 Pull out the Toner Bottle 105
- 10.3 Cleaning procedure 107
- 10-10 bizhub 164 108
- Cleaning procedure 108
- Troubleshooting 109
- 11 Troubleshooting 111
- 11.2 Troubleshooting table 112
- 11.3 Clearing paper jams 117
- 3 Slowly pull out the paper 118
- 2 Slowly pull out the paper 119
- 4 Pull out the Tray 1 119
- 7 Close the Tray 1 120
- 1 Slowly pull out the paper 120
- Clearing paper jams 122
- 11-14 bizhub 164 122
- Specifications 123
- 12 Specifications 125
- 12.2 Machine specifications 126
- 12.3 Option 128
- Appendix 129
- 13 Appendix 131
- 14 Index 135
- 14.2 Index by button 137
- Index by button 138
- 14-6 bizhub 164 138
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