Konica-minolta PageScope Enterprise Suite User Manual download pdf (Page 37)

Troubleshooting

Account Manager 8-1

8 Troubleshooting

8.1 Problems related to Upper Limit Settings

Description of problem Action

Cannot configure the cost-base upper lim-

it settings.

Ask your service representative to configure the

cost-base upper limit settings.

In addition, check the following points.

• Account Manager and Authentication Manager

are installed on the same computer.

• Account Manager and Authentication Manager

application licenses are registered.

• [Upper Limit Settings] is set to [Enable] in [Upper

Limit Settings] - [Basic Settings] under Account

Manager.

• [Operation when value of Upper Limit was

reached] is set to [Output Prohibition (Only Tar-

get Devices)] in [Upper Limit Settings] - [Basic

Settings] under Account Manager.

• The device to which the cost-base upper limit

settings are to be applied is registered as a de-

vice to be managed under both Account Man-

ager and Authentication Manager.

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Konica-minolta PageScope Enterprise Suite User Manual Page 37