bizhub C20 Facsimile User’s GuideA0FD-9570-00A
About the Control Panel4About the Control PanelNo. Part Name Description1 Addressbook key Displays the information registered in the favor-ite list,
Error Messages on the Message Window94MEMORY FILE FULL The number of items registered in the memory has exceeded the maxi-mum allowed. If MEMORY
AAppendix
Technical Specifications96Technical SpecificationsCompatible lines PSTN (Public Switched Telephone Network), PBX (Private Branch eXchange)Compatibilit
Entering Text 97" For details on other specifications, refer to the Printer/Copier/Scanner User’s Guide on the Documentation CD/DVD.Entering Te
Entering Text98Entering NamesEntering Email AddressesKeypadKeyAvailable characters[1] [A]1 1 .,'?¿!¡"1-()@/:;_2 2 ABC2abcÆÇàáâãäåæç3 3 DEF3d
Entering Text 99Changing Input ModeEach press of the key switches the input mode between numbers and let-ters.[1…]: Numbers can be typed in.[A…]: L
Entering Text100Correcting Text And Input Precautions To erase all entered text, hold down the Back key. To delete only part of the entered text, us
Index 101IndexAAddressbook key 4ADF 2Sending faxes 38AdjustingDensity 43Image Quality 42Resolution 42BBack key 4Batch transmission 51CCancelingMemory
Index102EEntering text 97Correcting text 100Input mode 99Input precautions 100Error messages 93FFavorite listDeleting 77Registering 76Specifying recip
Index 103List 45Search 46Printable area 67RReceiving faxesAutomatic reception 66Forwarding 67Manual reception 66Memory reception 34Method of printing
About the Control Panel 55 Message window Displays settings, menus, and messages. For details, refer to “Fax Mode Screen” on page 7.6 +/, keys M
Index104
About the Control Panel612 Fax key LED Enters Fax mode. Lights up in green to indicate that the machine is in Fax mode. For details, refer to “Fa
Fax Mode Screen 7Fax Mode ScreenMain ScreenNo. Indication Description1 Time Displays the time currently specified with ADMIN. MANAGEMENT/USER SETTING
Fax Mode Screen8 Fax settingsNo. Indication Description1 Fax quality Indicates the fax quality that is selected. For details on selecting the fax qua
Fax Mode Screen 93 TIMER TX Select this menu item to specify the time when the fax is to be sent. For details on specifying settings for a timer tran
Fax Mode Screen10Entering Fax ModeBefore using the Fax function, make sure that the Fax key lits green. Other-wise, press it to enter the Fax mode.Pre
Configuration Menu Overview 11Configuration Menu OverviewThe menu accessible from the control panel is structured as shown below.STD/TEXTQUALITY (ORI
Configuration Menu Overview12BUZZER VOLUMEINITIAL MODETONER EMPTYTONER NEAR EMPTYI-UNIT NEAR EMPTYAUTO CONTINUECALIBRATIONPAPER SETUPTRAY1 PAPER PLAIN
Configuration Menu Overview 13TRAY2 PAPERADMIN. MANAGEMENTADMINISTRATOR NO.REMOTE MONITORNETWORK SETTINGTCP/IPIP ADDR. SETTINGDNS DNS AUTO SETTINGSPE
Thank YouThank you for purchasing a bizhub C20. You have made an excellent choice. This User’s Guide describes operating procedures and precautions f
Configuration Menu Overview14RAW PORTSLPSNMPWSD PRINTIPSECIP ADDR. FILTERACCESS PER.ACCESS REFUSEIPv6 DISABLE/ENABLEAUTO SETTINGLINK LOCALGLOBAL ADDRE
Configuration Menu Overview 15SENDER NAMEE-MAIL ADDRESSDEFAULT SUBJECTSMTP SERVER ADDR.SMTP PORT NO.SMTP TIMEOUTTEXT INSERTPOP BEFORE SMTPDISABLE/ENA
Configuration Menu Overview16LDAP SERVER ADDR.LDAP PORT NO.SSL SETTINGSEARCH BASEATTRIBUTESEARCH METHODLDAP TIMEOUTMAX.SEARCH RESULTSAUTHENTICATIONLDA
Configuration Menu Overview 17USER SETTING PTT SETTINGDATE&TIMEDATE FORMATPRESET ZOOMUSER FAX NUMBERUSER NAMEAUTO REDIAL NUMBER OF REDIALINTERVAL
Configuration Menu Overview184IN1 COPY ORDERDUPLEX COPYDIAL REGISTERFAVORITESPEED DIALGROUP DIALFAX TX OPERATIONDENSITY LEVELQUALITY PRIORITYDEFAULT T
Configuration Menu Overview 19REPORTING ACTIVITY REPORTTX RESULT REPORTRX RESULT REPORTSCAN SETTINGRESOLUTIONIMAGE FORMATCODING METHODFILE SIZEQUALIT
Configuration Menu Overview20ACTIVITY REPORTMEMORY DATA LISTMEMORY IMAGE PRINTFAVORITE LISTSPEED DIAL LISTGROUP DIAL LISTUTILITY MAPPS/PCL MENU MAPCON
Utility Menu 21Utility MenuThe machine settings can be changed according to the desired normal oper-ations." All factory default values are sho
Utility Menu22TONER EMPTY Settings STOP / BW CONTINUESelect whether or not printing, copying and fax-ing stop when the toner has run out. STOP: Print
Utility Menu 23ADMIN. MANAGEMENTSpecify machine administrator settings, such as network settings, by select-ing ADMIN. MANAGEMENT in the UTILITY menu
ContentsContentsi1 Introduction ... 1Machine Parts
Utility Menu24COMM. SETTINGTONE/PULSESettings TONE / PULSESelect the dialing system. If this parameter is not correctly set to the type of dialing sys
Utility Menu 25USER SETTINGPTT SET-TINGSettings ARGENTINA / AUSTRALIA / AUSTRIA / BELGIUM / BRA-ZIL / CANADA / CHINA / CZECH / DENMARK / EUROPE / FIN
Utility Menu26USER SETTINGUSER NAMEEnter your name. A maximum of 32 characters can be entered. The specified name is printed in the header of outgoing
Utility Menu 27DIAL REGISTERRegister addresses in the favorite list, as speed dial destinations or as group dial destinations by selecting DIAL REGIS
Utility Menu28FAX TX OPERATIONSpecify settings related to fax transmissions by selecting FAX TX OPERA-TION in the UTILITY menu.DENSITY LEVEL Settings(
Utility Menu 29DEFAULT TX Settings MEMORY TX / DIRECT TXSelect the desired method for sending docu-ments. MEMORY TX: With this method, the fax trans
Utility Menu30FAX RX OPERATIONSpecify settings related to fax receptions by selecting FAX RX OPERATION in the UTILITY menu.MEMORY RX MODE Settings OFF
Utility Menu 31RX PRINT Settings MEMORY RX / PRINT RXSelect whether the fax is printed only after all document pages have been received or printing b
Utility Menu32SELECT TRAY Settings TRAY1: DISABLE / ENABLETRAY2: DISABLE / ENABLETRAY3: DISABLE / ENABLESelect which paper tray can be used to supply
Utility Menu 33REPORTINGSpecify report settings by selecting REPORTING in the UTILITY menu.ACTIVITY REPORT Settings OFF / ONAfter every 60 transmissi
ContentsiiGeneral Procedure for Specifying Settings in Utility Menu 34Memory Reception 34Setting Up the Memory RX Mode 35Turning Off the Memory RX Mod
Specifying Settings in Utility Menu34Specifying Settings in Utility MenuGeneral Procedure for Specifying Settings in Utility Menu1 Press the + or , ke
Specifying Settings in Utility Menu 35Setting Up the Memory RX Mode1 Press the + or , key to select UTILITY, and then press the Select key.2 Press th
Specifying Settings in Utility Menu36Turning Off the Memory RX Mode1 Press the + or , key to select UTILITY, and then press the Select key.2 Press the
Sending Faxes
Basic Fax Operation38Basic Fax OperationThis section contains basic information of fax transmission." Documents with the following paper sizes c
Basic Fax Operation 394 Adjust the document guides to the document size.5 Adjust the document image quality." For details on adjusting the docu
Basic Fax Operation40" If memory is nearly full, scanning of the document is stopped and a message appears, allowing you to select whether to st
Basic Fax Operation 41" A transmission can also be sent to multiple recipients with the Broad-cast function. For details on sending a broadcast
Adjusting the Image Quality42Adjusting the Image QualityThe image quality of a document can be adjusted before it is sent as a fax.Adjusting the Resol
Specifying a Recipient 43Adjusting the Scan Density1 Press the + or , key to select the current fax image quality, and then press the Select key.&qu
iiiWindows XP Home Edition 61Windows XP Professional/Server 2003 61Windows 2000 61Basic PC-FAX Transmissions 62Uninstalling the FAX Driver (for Wind
Specifying a Recipient44Directly Entering a Fax Number1 Use the numeric keypad to type in the fax number for the recipient." The keys that can b
Specifying a Recipient 45" If a group dial destination was selected, multiple destinations are specified." To erase the selected destinat
Specifying a Recipient462 Check that LIST is selected, and then press the Select key.The list of programmed speed dial numbers and group dial numbers
Specifying Multiple Recipients 47" If the desired recipient name does not appear in the search results, press the Back key to return to the scr
Specifying Multiple Recipients48– Direct dialing: Enter the fax number of the recipient directly using the keypad. Press the Select key.– Using the fa
Specifying Multiple Recipients 49Sending a Fax to Multiple Recipients (Group Dial)Multiple destinations can be selected with a group dial destination
Sending a Fax at a Specified Time (Timer Transmission)50Sending a Fax at a Specified Time (Timer Transmission)A document can be scanned and stored in
Sending a Batch Transmission 516 Press the Start key to begin scanning, and then the machine enters trans-mission standby mode. appears in the screen
Memory Transmission and Direct Transmission52Memory Transmission and Direct TransmissionThere are two methods for sending documents with this machine:
Sending a Duplex (Double-Sided) Document Transmission 534 Press the + or , key to select the desired transmission method, and then press the Select ke
ContentsivGROUP DIAL LIST 878 Troubleshooting ... 89Problems
Sending a Fax Manually545 Press the + or , key to select LONG EDGE or SHORT EDGE, and then press the Select key." Select LONG EDGE if the pages
Sending a Fax Manually 554 Specify the fax number of the recipient by using the telephone to dial the fax number." The fax number of the recipi
Sending a Fax to a Combination of Fax Numbers (Chain Dial)565 Press the Start key to begin scanning and sending the fax." To stop the transmissi
Cancelling a Queued Transmission 57Cancelling a Queued TransmissionOf the documents stored in memory and waiting to be sent, a specific docu-ment can
About the Fax Header58About the Fax HeaderIf transmission source information is set in Header setting to be printed, infor-mation such as the sender’s
Faxing From aComputer(PC-FAX)
Sending a Fax Directly From a Computer (PC-FAX)60Sending a Fax Directly From a Computer (PC-FAX)A fax can be sent directly from a computer, instead of
Displaying PC-FAX Settings 61Address Book TabThe Address Book tab allows you to Register frequently used destinations Register multiple frequently
Basic PC-FAX Transmissions62Basic PC-FAX Transmissions1Click Print in the menu of the document to be faxed.A dialog box appears, allowing you to speci
Uninstalling the FAX Driver (for Windows) 639 Click the OK button.The PC-FAX transmission is sent.Uninstalling the FAX Driver (for Windows)This secti
Introduction
Uninstalling the FAX Driver (for Windows)64
Receiving Faxes
Receiving Faxes Automatically66Receiving Faxes Automatically" When the machine is turned off, faxes cannot be received. Therefore, be sure to le
Forwarding Received Faxes 672 Press the Start key.The machine starts receiving the fax." After completing the telephone conversation, press the
Printing Received Faxes68Adding the Sender’s Information When Printing FaxesIf FOOTER setting in the Utility menu is set to ON, information such as th
Printing Received Faxes 69Method of printing during receptionThe relationship between the length of the received document and the docu-ment that is a
Printing Received Faxes70LegalOFFLess than 348 1 page with 100%349 – 371 1 page with (347/image length)% reduction372 – 688 Divide into 2 pages with 1
Printing Received Faxes 71REDUCTION RX: OFFRecording paper sizeFooter Length of received image [mm]PrintingA4OFFLess than 289 1 page290 – 570 Divide
Printing Received Faxes72REDUCTION RX: CUT" If an image does not fit within a page, any part of the image exceeding 24 mm is cut off and printed
Printing Received Faxes 73LetterOFFLess than 271 1 page272 – 295 Print into 1 page. 1-24mm of end is cut.296 – 534 Divide into 2 pages535 – 558 Divid
Machine Parts2Machine PartsThe parts of the machine referred to throughout this manual are illustrated below. Please take some time to become familiar
Printing Received Faxes74OficioOFFLess than 335 1 page336 – 359 Print into 1 page. 1-24mm of end is cut.360 – 662 Divide into 2 pages663 – 686 Divide
RegisteringRecipients
About the Dial Register Function76About the Dial Register FunctionFrequently used fax numbers can be registered with the DIAL REGISTER function so tha
Favorite List 77" When registering the first destination in the favorite list, continue with step 5.4 Check that ADD is selected, and then pres
Speed Dialing78" To return to the Fax mode screen, press the Back key until the Fax mode screen appears, or press the Stop/Reset key. Speed Dial
Speed Dialing 797 Press the , key.8 Press the + or , key to select an item whose settings have already been specified.– To specify batch transmission
Group Dialing80– If DELETE was selected, the settings registered with the speed dial number are deleted. This completes the procedure when it is delet
Group Dialing 815 Enter the name of the group dial destination to be registered, and then press the Select key." Text up to 20 characters long
Group Dialing82Changing/Deleting Group Dial InformationThe registered group dial information can be changed.1 Press the + or , key to select UTILITY,
ConfirmationMode
Control Panel andConfigurationMenu
About the Machine’s Counters84About the Machine’s CountersThe operations performed since this machine was installed can be checked with REPORTS/STATUS
About the Reports and Lists 851 Press the + or , key to select REPORTS/STATUS, and then press the Select key.2 Press the + or , key to select TX/RX R
About the Reports and Lists86RX RESULT REPORTThe session number, date received, starting time of reception, number of pages received, time required, m
About the Reports and Lists 87MEMORY IMAGE PRINTA reduced image of the first page of the document waiting to be sent in addi-tion to the session numb
About the Reports and Lists88
Troubleshooting
Problems When Sending Faxes90Problems When Sending FaxesIf the fax cannot be sent correctly, refer to the following table, and then per-form the indic
Problems When Receiving Faxes 91Problems When Receiving FaxesIf the fax cannot be received correctly, refer to the following table, and then perform
Other Problems92Other ProblemsFaxes cannot be received automatically.The machine is set to receive faxes manually.Set the machine to auto-matic recept
Error Messages on the Message Window 93Error Messages on the Message WindowError message Cause SolutionADMINISTERED BY PCPLEASE WAIT!This machine is
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