Konica-minolta MAGICOLOR 2300 User Manual

magicolor 2300 DLUser’s Guide ®1800724-001A

Clearing Media Jams90Inside the Printer Media Path Jam1Pull the right door release lever, and then carefully open the right door. If Tray 2 is instal

Clearing Media Jams 91Fuser Jams1Lift up the two fuser unit levers.When removing the jammed media, be careful not to touch the transfer belt. Touching

Clearing Media Jams92If the optional lower feeder unit is installed, close the lower-right door.The media jam message is no longer displayed in the p

Clearing Media Jams 933Open the right-side door, then close it.If the optional media feed unit is installed, close the lower-right door.The media jam

Solving Problems with Media Jams94Solving Problems with Media Jams"#Frequent jams in any area indicate that area should be checked, repaired, or

Solving Problems with Media Jams 95Media is jamming.The media is not correctly positioned in the tray.Remove the jammed media and reposition the media

Solving Problems with Media Jams96Media is jamming.Multiple sheets of transparency (OHP) media are collecting static electricity in the tray.Remove t

Solving Other Problems 97Solving Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.

Solving Other Problems98Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transparency).It takes m

Solving Other Problems 99Printer resets or turns off frequently.The power cord is not properly connected to the AC outlet.Turn off the unit, confirm t

1SoftwareInstallation

Solving Other Problems100Booklet Left and Right Binding output is incorrect.Both the driver and the application have been set for collation.For Bookl

Solving Other Problems 101You hear unusual noises.The printer is not level.Put the printer on a flat, hard, level surface not to exceed ±1° slant in a

Solving Problems with Printing Quality102Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on

Solving Problems with Printing Quality 103Entire sheet is printed in black or color.One or more of the toner cartridges are defective.Remove the toner

Solving Problems with Printing Quality104Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.One or mor

Solving Problems with Printing Quality 105There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the

Solving Problems with Printing Quality106There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transpo

Solving Problems with Printing Quality 107Lateral lines or bands appear on image.The printer is not on a level enough surface.Level the printer (not e

Solving Problems with Printing Quality108If the problem is not resolved, even after all of the above have been performed, contact Technical Support w

Status, Error, and Service Messages 109Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel messa

Utilities and Documentation CD-ROM2Utilities and Documentation CD-ROMDrivers and UtilitiesDriversUtilitiesDrivers/Location Use/BenefitPrinter Driver

Status, Error, and Service Messages110Error MessagesThis message... means... do this...NO TONER UNIT X The COLOR toner cartridge is not installed pro

Status, Error, and Service Messages 111MEDIA JAMDUPLEX UPPERMedia has jammed in the duplex unit.Locate and remove the jam.MEDIA JAMEXITMedia has jamme

Status, Error, and Service Messages112PRINTER COVEROPENPrinter’s front door is open and must be closed.Close the front door.PUT X IN TRAY Y SIZE Put

Status, Error, and Service Messages 113WASTE TONER BOXFULLThe waste toner in the waste toner bottle is full.Prepare a new OPC drum cartridge, and then

Status, Error, and Service Messages114Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because

Additional Assistance 115Additional AssistanceIf you’ve followed all of the instructions in this guide and still have problems you can’t solve, check

9InstallingAccessories

Introduction118IntroductionAttentionIt’s very important to protect the printer controller board and any associated daughterboard or module from elect

Antistatic Protection 119Antistatic Protection AttentionIt’s very important to protect the printer controller board and any associated daughterboard o

Installing the Printer Drivers and Software 3Installing the Printer Drivers and SoftwareSystem Requirements!PC with a clock speed of 200 MHz or more (

Dual In-Line Memory Module (DIMM)120If a certain resolution is chosen and enough memory is not installed in the printer, the file is printed using th

Dual In-Line Memory Module (DIMM) 121Installing a DIMMAttentionIt’s very important to protect the printer controller board and any associated circuit

Dual In-Line Memory Module (DIMM)1224Next, remove a DIMM that’s installed in your printer.aUsing both thumbs, pull the latches (one on each side of t

Dual In-Line Memory Module (DIMM) 12310Print a configuration page (Menu/Special Pages/Print Config Page menu) from the printer controller and verify t

Duplex Option124Duplex Option Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed. See “Duplexing” o

Duplex Option 1254Remove any tape from the duplex unit."#We strongly suggest that you save the packing materials in case you ever need to move or

Duplex Option1266Attach the support wire for the duplex option to the printer.aPull the right-side door release lever, and open the right-side door.I

Optional Lower Feeder Unit and Tray 2 127Optional Lower Feeder Unit and Tray 2The optional lower feeder unit under the printer increases your printer&

Optional Lower Feeder Unit and Tray 21282Remove the media support from Tray 1.Lift the support slightly and snap it gently out of the printer.3Remove

Optional Lower Feeder Unit and Tray 2 1297Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack the

Windows4Windows1Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automa

Optional Lower Feeder Unit and Tray 213010Close the right-side doors.AttentionIf the lower feeder unit is installed, the right-side door of the print

10Repacking thePrinter

Storing the Printer132AttentionFailure to follow these instructions could result in voiding your warranty.Storing the PrinterUnplug the printer when

Repacking the Printer 133Repacking the PrinterAttentionFailure to follow these instructions could result in voiding your warranty.If you need to reloc

Repacking the Printer134What’s Involved?Repacking your printer for shipment involves the following steps. Each is described in more detail in the fol

Repacking the Printer 135B. Remove the Media and the Tray 1 Media Support1Remove the media. Place it in its original packaging and store in a cool, da

Repacking the Printer1363Unhook the support wire.4Close the right-side door.5Open the duplex option’s cover and loosen the two thumbscrews until the

Repacking the Printer 1372Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer.3Slide the tr

Repacking the Printer138D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations1Open the printer’s

Repacking the Printer 1392Grasp the release lever on the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm).Attentio

Selecting Driver Options/Defaults 5Selecting Driver Options/DefaultsBefore you start working with your printer, you are advised to verify/change the d

Repacking the Printer140F. Remove the Transfer Belt1With the front door open and transfer belt release lever at its top (11 o’clock) position, unscre

Repacking the Printer 141G. Repack the Printer for ShipmentUse your own original packaging or order KONICA MINOLTA 2300 DLReplacement Packaging Kit 26

Repacking the Printer1422Place the lower cushions into the shipping carton.3Place the printer’s plastic bag over the printer.4Pack the printer for sh

Reinstalling the Printer 1432Place the OPC drum and transfer belt unit (in their protective bags) inthe appropriate position in the box supplied in th

Reinstalling the Printer144Reinstalling a Transfer Belt Unit1With the front door open, remove the transfer belt unit from its protective bag and rein

ATechnicalSpecifications

Requirements146RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,

Requirements 147Side ViewPrinter with Accessories Side ViewIf you have added the optional lower feeder unit, the printer’s height will increase by app

Requirements148Location Requirements!On a surface capable of supporting the printer, accessories, consumables, and media."#A surface can be test

Interface Panel 149WARNING!Obstructing the ventilation grilles could present a fire hazard. !Do not tilt the printer more than 1° when moving it.!If t

Selecting Driver Options/Defaults65Select the Device Options Setting tab.6Select an option (one at a time) and click Add. The option moves to the Ins

Interface Panel150Power RequirementsWARNING!Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should b

Interface Panel 151ENERGY STAR Compliance The magicolor 2300 DL basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY

Engine and Controller Specifications152Engine and Controller SpecificationsEnginePrint Speed—SimplexThe following table defines the maximum print spe

Engine and Controller Specifications 153GeneralController Printer typeDesktop, non-impact, color printerPrint method Scanner: Semiconductor laser wit

Engine and Controller Specifications154ElectricalVoltage and PowerCurrent RAM Type: PC-100- or PC-133-Compliant SDRAM DIMMsBase system RAM: 32 MBTota

Engine and Controller Specifications 155Environmental Acoustic noise data Printing: Less than 54 dB (A)Standby: Less than 39 dB (A) Noise Declaration

Engine and Controller Specifications156Hazardous Chemical Substance Reporting Physical Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part

Consumable Life Expectancies 157Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operati

Consumable Life Expectancies158Special MediaContact your local vendor or www.konicaminolta.net/printer/ for purchase information, parts numbers, and

Regulatory Compliance 159Regulatory Compliance CE Marking (Declaration of Conformity) For European UsersThis product complies with the following EU di

Uninstalling the Printer Driver 7Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2300 DL Printer Driver if neces

Safety Information160Safety InformationFCC Compliance Statement For American UsersThis equipment has been tested and found to comply with the limits

Safety Information 161The internal components of the print head unit are NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be op

Safety Information162International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer.Minimum: 0.75 mm2Min

Safety Information 163This section contains detailed instructions on the operation and maintenance of this machine. To achieve optimum utility of this

Safety Information164• Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser

Safety Information 165• Do not use flammable sprays, liquids, or gases near this product, as a fire could result.• Do not leave a toner cartridge or O

Working Safely with Your Laser Printer166Working Safely with Your Laser PrinterWARNING!Working improperly with the printer can result in health hazar

Working Safely with Your Laser Printer 167Printer BodyDo This...Perform only the procedures that are described in this manual. Using the machine impro

Index169AAccessoriesDIMMs 119Dual In-Line Memory Modules (DIMMs) 118Additional memory 119Advanced printing featuresMemory 119AIDC 36, 53, 100, 103, 10

Index170EElectrostatic discharge 119ENERGY Star 151Envelopes 14Environmental requirements 155Error messages 109EthernetConnection 149IImageable areaMa

Index171SpecificationsConsumables 157Controller 153CPU 153CrownNet Ethernet 153Emulations 153Environmental 155Fonts 153Input sources 153Interfaces 153

2Using Media

Thank YouThank you for purchasing a KONICA MINOLTA printer.TrademarksThe KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademark

Introduction10IntroductionThis chapter provides information on handling, selecting, loading, and storing media. !All media is fed short edge first, f

Media Specifications 11Media SpecificationsWhat types and sizes of media can I load? Media Media Size Tray* Duplex Mode Weight Inches MillimetersA4 8

Media Types12Media TypesBefore purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check o

Media Types 13!Cold-water-transfer paper!Pressure sensitive!Designed specifically for inkjet printers (superfine paper, glossy paper, glossy film, pos

Media Types14Do not use thick stock that is!Mixed with any other media in the media trays (as this will cause printer jamming)Envelopes Print on the

Media Types 15!Transparent windows!Too rough of a surface!Material that will melt, vaporize, offset discolor, or emit dangerous fumes!Been presealedLa

Media Types16!Are precut or perforatedLetterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a p

Media Types 17Use postcards that are!Recommended for laser printersDo not use postcards that are!Coated!Designed for inkjet printers!Precut or perfora

Media Types18application. Try printing your data on a plain sheet of paper first to check placement."#If you have problems feeding 50 sheets, tr

Media Types 19Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing start

Registering the PrinterMail—Fill out and send in the registration card enclosed in your shipment or downloaded from printer.konicaminolta.net/registe

Loading Media20Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets a

Loading Media 212Adjust the media guides to fit the appropriate media sizes.Squeeze the front media guide to open the media guides.3Load the media fac

Loading Media225In the printer driver, select the appropriate media mode. Then print the job.Other MediaWhen loading media other than plain paper, se

Loading Media 23Tray 2 (Optional Lower Feeder Unit Media Tray) Depending on which tray you have purchased, letter or A4 plain paper can be printed fro

Duplexing24Make sure that the paper fits easily between the guides and the paper corners are under the left and right media- separating tabs and are

Duplexing 25How do I autoduplex?You should verify that the duplex option is physically installed on the printer to have the job duplex successfully. I

Output Tray262Set the driver for the duplex layout you prefer. Long Edge creates a document that flips horizontally as in a loose-leaf notebook; Shor

Additional Assistance 27Additional AssistanceWhere can I order KONICA MINOLTA-approved media or get more information?Check printer.konicaminolta.net/s

3Working with thePrinter

About the Control Panel30About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. I

Cancelling Print Jobs 31Cancelling Print JobsYou can cancel one or all print jobs that are currently being processed.1While data is being processed or

Configuration Menu Overview32Configuration Menu OverviewIDLE/MAGICOLOR 2300DL MENU/ LANGUAGEMENU/ SPECIAL PAGESMENU/ ENGINEMENU/ NETWORKMENU/ CONSUMA

Configuration Menu Overview 33MENU/ENGINE Submenus ENGINE/CHANGE TONER SZCHANGE TONER SZCYANCHANGE TONER SZ MAGENTACHANGE TONER SZ YELLOWCYAN STANDARD

Selecting a Message Window Language34Selecting a Message Window LanguageWhen you receive your printer, the message window language is set to English.

Selecting a Message Window Language 35Engine MenuEnergy SaverSet the length of time until the printer enters Energy Saver mode after it no longer rece

Selecting a Message Window Language36Service MenuNetwork MenuIf the printer is connected to a network, the following settings should be specified. Fo

Selecting a Message Window Language 37Consumables MenuHTTP*HTTP can be set to On or Off. On enables the Internal Web Page inside the printer, Off disa

4Working with thePrinter Driver

Contents1 Software Installation ... 1Utilities and Documentation CD-ROM 2Dri

Displaying Printer Driver Settings40Displaying Printer Driver Settings"#The Windows operating system also uses tabs. The General and Details tab

Displaying Printer Driver Settings 41Common Settings for All TabsSave [Easy Set]1To save the current settings, click Save... "#Multiple settings

Displaying Printer Driver Settings42Refer to the printer driver’s online help for information on all of these functions.Printer FigureClick this radi

Setup Tab 43Setup TabThis tab allows you to:!Print several pages of a document on the same print page (N-up)!Provide printouts with a watermark!Design

Paper Tab44Paper TabThis tab allows you to:!Select an original document size!Set up custom paper sizes!Select the output paper size!Scale (enlarge/re

Quality Tab 45Quality TabThis tab allows you to:!Switch between color and monochrome printing!Specify color matching (Images, Graphics and Text)!Speci

Device Options Setting Tab46Device Options Setting TabThis tab allows you to:!Activate the optional Tray 2 (lower feeder unit) and/or the duplex opti

5Working with theStatus Display

Working with the Status Display48Working with the Status DisplayThe Status Display displays information about the current status of the computer’s lo

Using the Status Display 49Using the Status Display!When the background of the right-hand printer graphic is green, the printer is in standby mode or

ContentsiiWhat Is the Guaranteed Imageable (Printable) Area? 18Page Margins 19Loading Media 20Tray 1 (Multipurpose Tray) 20Tray 2 (Optional Lower Fe

Altering the Size of the Status Display Window50Altering the Size of the Status Display Window!From the Display menu, choose Status (Reduce) to decre

6ReplacingConsumables

Consumable Life Expectancies52Consumable Life Expectancies Plain PaperThe stated life expectancy of each consumable is based on printing under specif

Consumable Life Expectancies 53Special MediaThe stated life expectancy of each consumable on page 52 is based on letter-/A4-size plain paper. If you a

Consumable Life Expectancies54"#The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 15

Replacing Consumables 55Replacing Consumables AttentionFailure to follow instructions as outlined in this manual could result in voiding your warranty

Replacing Consumables56Keep toner cartridges: !In their packaging until you’re ready to install them.!In a cool, dry location away from sunlight (due

Replacing Consumables 571Check the message window to see which color (X) toner is out. Follow the steps below.By carrying out the steps below, the car

Replacing Consumables584Support the middle of the cartridge with your left hand, and then pull out the cartridge.WARNING!Contact [email protected]

Replacing Consumables 597In order to break up the toner, hold both ends of the toner cartridge, and then shake it to the left and right.8Remove the ye

Contentsiii6 Replacing Consumables ... 51Consumable Life Expectancies 52Plain Paper 5

Replacing Consumables6010Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two h

Replacing Consumables 6114Place the used toner cartridge in the box that the new toner cartridge was packed in.AttentionFor details on recycling the t

Replacing Consumables62When the message TONER EMPTY appearsAttentionBe careful not to spill toner while replacing a toner cartridge. If toner spills,

Replacing Consumables 63Replacing a Toner Cartridge That Is Not EmptyYou can choose to replace a toner cartridge that is not empty. For example, if th

Replacing Consumables642Open the printer’s front door.3Remove the toner cartridge.4Remove the protective cover from the new toner cartridge and inser

Replacing Consumables 654Secure the two caps onto the two holes by turning them clockwise.5Dispose of the used waste toner bottle.WARNING!Dispose of t

Replacing Consumables66Replacing the OPC Drum Cartridge When the OPC drum is worn out, the message DRUM CARTRIDGE END OF LIFE appears. Printing can c

Replacing Consumables 673Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it."#Dispose of t

Replacing Consumables682Holding the OPC drum cartridge level, place the front end of the OPC drum cartridge guide into the rail.3Carefully push the O

Ordering Consumables 697Install a new waste toner bottle (see page 65)."#The printer must complete a 150-second calibration cycle after any consu

Contentsiv9 Installing Accessories ... 117Introduction 118Antistatic Protection 11

7Maintaining thePrinter

Maintaining the Printer72Maintaining the PrinterAttentionRead all caution and warning labels carefully, making sure to follow any instructions contai

Maintaining the Printer 73!Do not open the printer during printing.!Do not tap paper stacks on the printer.!Do not tilt, lubricate, or disassemble the

Cleaning the Printer74Cleaning the PrinterAlways test any cleaning solution (such as a mild detergent) on a small area of your printer to check the s

Cleaning the Printer 75Interior AttentionBe sure to turn off the printer and unplug the power cord before cleaning inside. Media RollersThe accumulati

Cleaning the Printer762Pull the right-side door release $, and then open the right-side door %.3While pressing down the media guide with one hand, cl

Cleaning the Printer 772Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well.3Close the duplex option door.Tray

Cleaning the Printer785Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer.WARNING!Your pr

Cleaning the Printer 798Wipe the paper feed rollers with a soft, damp cloth.9Wipe the paper feed rollers inside the right door with a soft, damp cloth

ContentsvWarning and Precaution Symbols 163Meaning of Symbols 163Working Safely with Your Laser Printer 166Index ...

Cleaning the Printer8012Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps cloc

Cleaning the Printer 81Printer Interior and Laser Lens Cover 1Open the front door.2Remove the waste toner bottle."#The waste toner bottle contain

Cleaning the Printer826Reinsert the laser lens cover.7Wipe the inside of the printer with a soft, dry cloth.8Hold the waste toner bottle vertically,

8Troubleshooting

Introduction84IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the

Preventing Media Jams 85Preventing Media JamsMake sure that...Media matches the printer specifications.Media is flat, especially on the leading edge.T

Understanding the Media Path86Understanding the Media PathUnderstanding the printer’s media path will help you locate media jams.1 Media exit 2 Outpu

Clearing Media Jams 87Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the prin

Clearing Media Jams88Tray 1 (Multipurpose Tray) 1Remove the media from Tray 1.2Carefully remove the jammed media.3Fan the removed media to prevent st

Clearing Media Jams 892Carefully remove the jammed media in the direction shown on the illustration and dispose of it.3Remove the media from Tray 2, f