Konica-minolta bizhub C200 User Manual Page 164
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C200 10-6
Fax/Scan function troubleshooting
10
10.4 Error code lists
10.4.1 E-mail transmission/Internet fax transmission
10.4.2 Internet fax reception
10.4.3 FTP file transmission
Error code Cause Action
E4DXXX Since the SMTP server address is not specified,
a connection to the mail server cannot be es-
tablished.
Specify the SMTP server address.
E5AXXX Since the DNS setting is incorrect, transmission
is not possible.
Check the DNS settings.
E5DXXX Since the e-mail address or recipient's e-mail
address is not specified or is incorrectly speci-
fied, transmission is not possible.
Check the settings and the recipient's e-mail
address.
E6FXXX An attempt was made to send data that is too
large to be sent.
Even though scanning may have finished, it
may not be possible to send some documents.
Change the resolution to a 200 dpi or 200 ×
100 dpi setting.
E7XXXX SMTP authentication failed. Check the SMTP authentication account and
password.
EAXXXX The LAN cable is not connected, or communi-
cation with the SMTP server failed. Otherwise,
an attempt was made to send data to the wrong
recipient address. (incorrect SMTP protocol)
Check that the LAN cable is correctly connect-
ed, that communication is possible with the
SMTP server, that the network settings, such as
the subnet mask, are correct, and that the re-
cipient's e-mail address is correct.
EAX212 SMTP authentication request Validate the SMTP authentication settings.
EABF4F Incorrect POP3 before SMTP settings Check the POP server settings in the Adminis-
trator Management screen.
EABF50 POP3 before SMTP authentication failed. Check the POP account and password.
Error code Cause Action
E40XXX Since the POP3 server address is not specified
correctly, a connection to the mail server can-
not be established. Otherwise, if the server is
malfunctioning, a connection to the server can-
not be established.
Check the POP3 server address.
Check if the POP3 server is operating correctly.
E50XXX
E51XXX
E52XXX
Since the POP3 user name or password is ei-
ther not specified or is incorrect, reception is
not possible.
Check the settings.
E60XXX
E61XXX
Data that cannot be printed was received dur-
ing a POP3 reception.
An e-mail message was received with a file at-
tachment in a format other than TIFF-F or with
text where one line exceeds 1000 characters, or
an e-mail message with a large amount of data
or with no data was received.
Check with the sender.
E7XXXX APOP authentication failed. Check the POP3 account and password.
ECXXXX The LAN cable is not connected, or communi-
cation with the POP3 server failed. Otherwise,
no user name or password was registered with
the server, or the settings are different from
those specified on the authentication device.
(incorrect POP protocol)
Check that the LAN cable is correctly connect-
ed, and check that the POP3 server settings are
correctly specified.
Error code Cause Action
ED0101 The user name is not entered or is too long. Check that at least one character and no more
than the maximum number of characters have
been entered for the user name.
ED0102 The password is not entered or is too long. Check that at least one character and no more
than the maximum number of characters have
been entered for the password.
- Introduction 2
- Using menu trees 4
- Contents 5
- 11 Appendix 12
- 12 Index 12
- About this manual 13
- Screen images 14
- C200 x-14 15
- C200 x-15 16
- User’s Guides 17
- Before using Network 18
- Scan/Fax/Network Fax 18
- 1.1 Information 19
- 1.1.2 Account track 20
- 1.2 Overview 21
- 1.2.2 Available Fax functions 22
- Control panel/touch panel 25
- 2 Control panel/touch panel 26
- C200 2-3 27
- Reminder 27
- 2.2 Touch panel 28
- Sent documents 96 30
- Received documents 96 30
- Type Description 31
- 1 Select an RX user box 32
- 2.3.1 Checking the settings 34
- 2 Touch [Register] 35
- 3 Touch [Default Settings] 35
- Registration of basic 38
- 3.1 To begin operation 39
- Administrator] 40
- 3.2 Address Registration 41
- 3.3 Optional settings 42
- Transmitting data 43
- 4 Transmitting data 44
- C200 4-3 45
- 4.1.2 Fax (G3)/Broadcasting 46
- C200 4-5 47
- 4.1.3 Recalling a program 48
- C200 4-7 49
- 4.3.1 Screen layout 53
- 4.3.2 One-Touch 53
- 4.3.3 Search One Touch 55
- 4.3.4 LDAP Search 56
- 4.3.5 Dial 58
- 4.3.6 Dial - Fax 59
- 4.3.7 Dial - Internet Fax 60
- 4.3.8 Dial - IP Addr. Fax 61
- 4.3.9 Dial - IP Relay 62
- 4.3.10 Dial - E-Mail 63
- 4.3.11 On-Hook (G3) 63
- 4.4 Quality settings 65
- 4.4.3 Reduction/Area (G3) 67
- 4.4.4 Color (E-Mail/FTP/SMB) 68
- 4.5 Fax Menu 70
- Setting Description 71
- 4.5.10 Fax - Password TX (G3) 74
- 4.5.11 Fax - Remote Copy (G3) 74
- C200 4-38 80
- 4.6 Redialing 81
- Receiving data (G3/IP/I-FAX) 82
- 5.1 Receiving (G3) 83
- 5.2 Receiving (I-FAX) 84
- 5.2.3 Activity Report 85
- 5.2.4 RX Doc. Header Print 85
- C200 5-5 86
- 5.3 Receiving (IP) 87
- 5.4 Memory reception 88
- 5.5 Printing received faxes 89
- 6.1 Memory RX (GS3/IP/I-FAX) 93
- Sender ReceiverConfidential 94
- 6.3 Polling TX/RX (G3) 95
- 6.4 Bulletin (G3) 96
- 6.6 Forwarding Fax (G3) 98
- Explanation of reports/lists 99
- 7.1 Types of reports/lists 100
- 7.2 Print List menu tree 101
- 7.3 Common lists 102
- 7.3.2 RX Report 103
- 7.3.3 Bulletin List 104
- 7.3.4 One-Touch List 105
- 7.3.5 Program List 106
- 7.4.1 Activity Report 107
- 7.4.2 TX Report 107
- 7.4.3 Broadcast Report 108
- 7.4.4 Setting List 109
- 7.5.1 Memory Clear Report 110
- User Settings / User 111
- Management / One 111
- Touch/Box Reg 111
- 8.1.1 User Settings 112
- 8.1.2 User Management 112
- 8.1.3 One-Touch/Box Reg 113
- 8.2 User Settings 115
- 8.3 User Management 119
- 1 Touch [Memory RX ON/OFF] 120
- 3 To print, touch [Lock OFF] 120
- 2 Touch [One-Touch/Box Reg.] 121
- 3 Touch [One-Touch] 121
- 8.4.3 One-Touch Copy 124
- 8.4.5 Specifying fax settings 125
- Parameter Description 126
- 3 Touch [Bulletin] 133
- Administrator Management 135
- 9.1 Initial settings 136
- 9.1.5 E-Mail 137
- 9.1.6 SMB 137
- 9.1.7 FTP 137
- 9.2.1 System Settings 138
- 9.2.2 Administrator Settings 138
- 9.2.3 Document Management 139
- 9.2.4 Fax Settings 139
- 9.2.5 TX Settings 140
- 9.2.6 RX Settings 140
- 9.2.7 Report Settings 140
- C200 9-8 142
- 9.4 Administrator Settings 143
- 9.5 Document Management 144
- 9.6 Fax Settings 151
- 9.7 TX Settings 155
- 9.8 RX Settings 156
- 9.9 Report Settings 158
- Fax/Scan function 159
- 10.1 Cannot send data 160
- 10.2 Cannot receive data 161
- C200 10-4 162
- 10.3.1 G3 Fax 163
- 10.4 Error code lists 164
- 10.4.4 SMB file transmission 165
- 10.4.6 IP relay transmission 166
- 7 CAUTION 167
- Appendix 168
- 11.1.7 Faxing specifications 170
- 11.2 Entering text 171
- Copyright 176
- 2008.11A02F-9589-11 176
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