Konica-minolta Magicolor 3300DN User Manual

magicolor 3300 User’s Guide ®1800738-001A

Software Utilities CD-ROM2Software Utilities CD-ROMIf you followed all the steps in the Installation Guide that came with your printer, then the print

Clearing Media Jams92HCIF Media Tray(s) Jams The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can

Clearing Media Jams 937 Slide the tray(s) back into the printer.Output Tray JamsRemove jammed media from the output tray by gently pulling it toward y

Clearing Media Jams942 Remove the jammed media.Remove any torn pieces of paper still in the printer.AttentionBe careful not to touch the transfer drum

Clearing Media Jams 953 Remove the jammed media by pulling it toward you.4 Push both fuser unit levers completely back.If the jammed media was not vis

Clearing Media Jams963 Remove the jammed media from the registration rollers .Remove any torn pieces of paper still in the printer .AttentionBe care

Solving Problems 97Solving ProblemsGeneral ProblemsSymptom Cause SolutionThe toner tab didn’t pull com-pletely out. The toner tab was not pulled strai

Solving Problems98The printer is not receiv-ing data from the com-puter. (The Data indica-tor doesn’t blink after a file is sent.)The printer is not o

Solving Problems 99Media Jams and Media Transport Problems Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Rep

Solving Problems100Media is jamming.The wrong media tray is used. Envelopes, labels, postcards, and Thick 3 can be printed only from the multipurpose

Solving Problems 101Duplex unit jams.The wrong media is being used. Use media that is approved for your printer. Refer to “Media” on page 21.Plain pap

Software Utilities CD-ROM 3Drivers and PPDs Manual installation instructions are provided in the readme files on the Software Utilities CD-ROM in ca

Solving Problems102Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.Set the power

Solving Problems 103Printer takes too long to start when you are replacing the imaging unit.The printer takes approximately 6 minutes to warm up when

Solving Problems104Printing takes too much time.The printer is set to a slower printing (Thick Stock or Transparency media types).It takes more time t

Solving Problems 105You hear unusual noises.The printer is not level.Put the printer on a flat, hard, level surface not to exceed ±5° slant in any dir

Solving Problems106The printer is not receiving data from the computer. (The Data indicator doesn’t blink after a file is sent.)The printer is not on

Solving Problems 107Nothing is printed.There is a Keypad Locked, a media jam, or other mes-sage on the control panel.Handle according to the messagedi

Solving Problems108Printing QualitySymptom Cause SolutionVertical white lines appear in image.The imaging unit, trans-fer roller, or fuser unit are is

Solving Problems 109Irregular print or mottled image appears.The media is moist from humidity or having water spilled on the paper supply. Remove the

Solving Problems110Blotted printing occurs.The media is moist from humidity or having water spilled on the paper supply. Remove the moist media and re

Solving Problems 111Smudges or shad-ows occur around images with dense black printing.The media is too dry. Remove the dry media and replace it with

Software Utilities CD-ROM4PANTONE Tables These tables allow you to match printed colors to screen colors. Provided for use with PostScript High resolu

Solving Problems112Image defects or smudges occur in same place on every page.The imaging unit, trans-fer roller, or fuser unit is old or defective.Re

Solving Problems 113Colors are not register-ing prop-erly; colors are mixed or have page-to-page variation.The color registration or calibration is no

Status, Error, and Service Messages114Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel messag

Status, Error, and Service Messages 115<N> CCITT <ERROR>The specified number <N> of a CCITT mes-sage <ERROR> has been reported

Status, Error, and Service Messages116ACC FILE 95% FULLACC FILE 90% FULLACC FILE 85% FULLACC FILE 80% FULLThe Job Accounting File is 80, 85, 90, or 95

Status, Error, and Service Messages 117ACC <X> FILE FULLThe job or paper accounting file is full (<X> identifies the file).This message sh

Status, Error, and Service Messages118CANCELLING JOBThe Cancel key has been pressed, and the print job in the print queue is being can-celed.Press Sel

Status, Error, and Service Messages 119ENERGY SAVERThe printer is in energy saver mode to reduce power consumption dur-ing periods of inactivity. When

Status, Error, and Service Messages120IMAGING UNIT LIFE LOWThe imaging unit life is low.Replace the imaging unit. The imaging unit will automatically

Status, Error, and Service Messages 121MEDIA JAM DUPLEXMedia has jammed in the duplexer.Locate and remove the jam. Open and close the front door to re

Installing Printer Drivers and Utilities, Windows 5Installing Printer Drivers and Utilities, Windows Environments Arabic and Hebrew versions of the

Status, Error, and Service Messages122PUT <TYPE MEDIA> IN <INPUT> BINOperator Control/Chain Inputbins is set to On and a chained tray is e

Status, Error, and Service Messages 123Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because

Status, Error, and Service Messages124HP-GL Error Codes and PCL Error CodesThe following tables list error codes that could appear on the printer mess

Status, Error, and Service Messages 125PostScript ErrorsIf your printer is having trouble printing when using PostScript emulation, you should turn on

Additional Assistance126Additional AssistanceIf you’ve followed all of the instructions in this guide and still have problems you can’t solve, check t

InstallingAccessories

Introduction128IntroductionThis chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.net/print

Antistatic Protection 129Antistatic Protection AttentionIt’s very important to protect the printer controller board and any associated daughterboard o

BuzzBox (Americas Only)130BuzzBox (Americas Only)BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the prin

Dual In-Line Memory Modules (DIMMs) 1314 Choose a good location on the printer to mount the interface box. Make sure that the unit does not  interfer

Installing Printer Drivers and Utilities, Macintosh6available. Advanced printing features are still available under Macintosh OS 9. You can connect to

Dual In-Line Memory Modules (DIMMs)132waiting to be printed). The amount of RAM installed in your printer governs which resolutions can be used with e

Dual In-Line Memory Modules (DIMMs) 133Basic Functionality Maximum Performance Installation AttentionIt’s very important to protect the printer contro

Dual In-Line Memory Modules (DIMMs)1341 If you are not to the point when you are able to print an advanced status page (with the control panel’s Print

Dual In-Line Memory Modules (DIMMs) 1355 If you need to remove a DIMM before installing one, remove it as follows; otherwise, skip to step 6.a Using b

Duplex Kit (Americas Only)1369 Reconnect the power cord, and turn on the printer (a startup page should print, if enabled). In compliance with UL gu

Emulations, Fonts, and Other Software 137CrownViewMany of the configuration choices that can be made at the control panel can also be made via CrownVi

Emulations, Fonts, and Other Software1386 At the ftp> prompt, change to binary mode by typingbin↵7 At the ftp> prompt, send the emulation file t

Emulations, Fonts, and Other Software 139 Develops PCL, PostScript, and KONICA MINOLTA QUIC logos and graphics. Develops QFORM, PlanetPress, and Wor

High-capacity Input Feeder (HCIF)140a font. We recommend that you use the Download Manager for Windows to download fonts. Other methods include downlo

High-capacity Input Feeder (HCIF) 141What’s in the Kit?InstallationWARNING!Your printer weighs approximately 77 lbs (35 kg) with consumables. Be sure

Installing Printer Drivers and Utilities, Macintosh 7c Double-click the Desktop Printer Utility icon to open the application.  The first window prom

High-capacity Input Feeder (HCIF)1424 Using both hands, lift it slightly to remove it from the printer.5 Remove any shipping tape and spacers.6–7Skip

High-capacity Input Feeder (HCIF) 14310Set the printer on top of the HCIF.Be sure to align the printer and HCIF as precisely as possible.11Remove the

High-capacity Input Feeder (HCIF)14413Screw in the 4 screws and tighten them.14Install all media tray covers.15Reinstall the media trays. If you nee

Internal IDE Hard Disk 145Internal IDE Hard DiskAttentionMake sure that the printer and all accessories are turned off before installing accessories i

Internal IDE Hard Disk1463 Position the controller board on a flat surface so the controller board lies flat and the interface panel is facing you.4 A

Media Trays 14711 Reconnect the power cord and turn on the printer. In compliance with UL guidelines, “The appliance inlet is consid-ered to be the

Time-of-Day Clock1481 Turn off the printer, and then disconnect the power cord and allinterface cables from the printer.2 Loosen the screws and pull t

Tray Cover 149c Align this indicator mark with the pin 1 notch or printed label on the controller board.d Gently press down on the time-of-day clock u

Tray Cover1502 If you add a high-capacity input feeder, remove the tray cover from the rear of the upper media tray. The illustrations in this secti

TechnicalSpecifications

Installing Printer Drivers and Utilities, Macintosh8the Macintosh and the other end of the second into the printer’s Ethernet port.b Locate the Deskto

Requirements152RequirementsSpace RequirementsThe following illustrations show the amount of space required around the printer for adequate ventilation

Requirements 153 In a place with the following characteristics: In a place away from the following: Do not tilt the printer more than 10° when movi

Requirements154 If using a humidifier or water vaporizer in the room with the printer, use only purified or distilled water. Impurities in the water

Requirements 155ENERGY STAR Compliance The magicolor 3300 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR r

Engine and Controller Specifications156Engine and Controller SpecificationsPrint Speed Maximum Print Speed in Pages per Minute Print QualityStandard o

Engine and Controller Specifications 157Engine Engine Fuji-Xerox HibanaStandard average duty cycle 3,000 simplex letter/A4 pages per monthThe duty cy

Engine and Controller Specifications158Controller CPU QED 7065c R5000, operating at 450 MHz Residentemulations HP PCL5e/5c/GL-2—PCL5e: LaserJet 4000,

Engine and Controller Specifications 159ElectricalVoltage and PowerRAM Type: PC-100 Compliant SDRAM DIMMsBase system RAM: 256 MBTotal RAM: Upgradable

Engine and Controller Specifications160Current Environmental Mode Average MaximumOperation (100–120 V)Operation (220–240 V)Standby Power saver mode (1

Engine and Controller Specifications 161PhysicalDimensions WeightMain Body W: 17.3"/439 mmH: 17.5"/445 mmD: 25.1"/638 mmUnpacked (witho

Installing Printer Drivers and Utilities, Macintosh 9Macintosh OS X—PPDs and Utilities InstallationOS X Step 1. Software Installation—AutomaticaInsert

Consumable Life Expectancies162Consumable Life Expectancies AttentionThe stated life expectancy of each consumable based on printing under specific op

Consumable Life Expectancies 16355% 776 56060% 750 54265% 696 50370% 644 46575% 600 43380% 563 40785% 529 38290% 500 36195% 473 342100% 450 325Toner c

Consumable Life Expectancies164Transfer UnitImaging UnitFuser Unit and Media Feed Roller(s)Use of consumables not manufactured by KONICA MINOLTA or us

IPP 165IPPIPP has two meanings:1 Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through

IPP1662 Internet Pull Printing—Internet Pull Printing is a way to download files the printer can interpret already (such as PS, PCL, HPGL) and send th

Document Option Commands 167Document Option CommandsThis lists the supported Document Option Commands (DOCs) for your printer. The commands are groupe

Document Option Commands168retaintemporarySelect default font %%IncludeFeature: fontSelect default font ID %%IncludeFeature: fontidReset %%IncludeFeat

PJL Command 169Select color separations %%IncludeFeature: colorseparationSelect color or monochrome %%IncludeFeature: colormodelMedia type (such as th

Menus170MenusConfiguration Chart ConventionsThe following conventions are used in the menu charts: Some menu choices are marked as optional, indicati

Menus 171Operator Control MenuAdministrationIDLEOperator Control SecurityCopiesCollationOrientationPortrait, LandscapeInputbinUpper, Multipurpose, Opt

Installing Printer Drivers and Utilities, Macintosh10d In the resulting window, select from USB, AppleTalk, or LPR to match your printer connection.US

Menus172Administration Menu SecurityAdministrationCommunicationsTimeoutsUSBParallelEmulationsSpecial PagesStartup OptionsMemoryEngineResident NIC ESP

Menus 173Administration/Communications/Resident NIC/CrownNet MenuCommon MenuCommon EtherTalk LAN Manager NetWare TCP/IPAdministrationCommunicationsEmu

Menus174EtherTalk MenuEtherTalkLAN Manager NetWare TCP/IPProtocol Network IdentConnectionZone NameEnabledLaserWriterKONICA MINOLTAConventionalSpooling

Menus 175LAN Manager MenuEtherTalk LAN ManagerNetWareTCP/IPProtocol Printer NameDefaultEnabledYesNoAdministrationCommunicationsResident NICCrownNetNam

Menus176NetWare MenuEtherTalk LAN Manager NetWare TCP/IPConfig PServerR/N Printer #1- 8Printer NameFile Srv Name [1]File Srv Name [2]Printer Slot #PSe

TCP/IP Menu 177TCP/IP MenuCommon EtherTalkLAN ManagerNetWareTCP/IP**ProtocolSubnetAdministrationCommunicationsResident NICCrownNetInternet Default Sec

Regulatory Compliance178Regulatory ComplianceFCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B

Regulatory Compliance 179frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Regulatory Compliance180Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS

Warranty Considerations 181Warranty ConsiderationsVarious factors can affect a printer’s warranty, such as electrostatic damage, unsupported consumabl

UNIX, NDPS, NetWare 11UNIX, NDPS, NetWare For UNIX and NDPS installation, refer to the readme files on the Software Utilities CD-ROM. For NetWare inst

Warranty Considerations182AttentionDon’t return any merchandise to the manufacturer without calling for a Return Merchandise Authorization (RMA) numbe

IndexIndex183AAcc disabled message 115Acc enabled message 115Acc file x% full message 116Acc files got removed message 116AccessoriesBuzzBox 128DIMMs

Index184Cancelling jobStatus message 118CardSecurity 130Cassette (see tray) 147CautionsOPC belt cartridge 73Class B device 178Cleaning cycleImaging un

Index185EtherTalkMenu 174Extended accounting file size message 119FFCCClass B 178Compliance 178FCCCaution 179Fonts 138Downloading disk fonts 138ftp 13

Index186LLabelsContinuous printing 28Loading 27, 28Printing 27, 28LAN Manager Menu 175LaserRadiation confined 179Safety 179Lineprinter, DOC 168Lithium

Index187Plain paper 24PlanetPress 139Please wait message 118PostcardJapanese size 28Specifications 28PostScriptDrivers 3Printer definitions 3PostScrip

Index188Print speed 156, 157Resolution 157System software 159Temperature 160Toner 157Toner cartridges 53, 162Warm-up time 157Spool memory 82Startup pa

Index189WWaiting for idle message 122Waiting for idle status message 122Warming up message 122Warm-up time 157Warranty 181Wrist strap for antistatic p

Thank YouThank you for purchasing a magicolor 3300. You have made an excellent choice. Your magicolor 3300 is specially designed for optimal performan

Using Media

Introduction14IntroductionThis chapter provides information on handling, selecting, and storing media. AttentionUsing unsupported media such as ink je

Media Storage and Handling 15Media Storage and HandlingHow do I take care of media?Keep media on a flat, level surface in its original wrapper until i

Media Storage and Handling16 Layered  Adhesive Folded, creased, embossed, warped, or wrinkled Perforated, three-hole prepunched, or torn  Too sli

Media Storage and Handling 17What should I watch out for when loading labels?Do not use label sheets that  Have labels that easily peel off Have the

Media Storage and Handling18Do not use transparencies that  Are coated, such as transparencies designed for most color printers Have static electric

Media Sizes and Print Area 19Media Sizes and Print AreaWhat sizes of media can I use?Your printer supports full-color printing on all approved media s

Media Sizes and Print Area20What is the imageable (printable) areaEach media size has a specific imageable area, the maximum area on which the printer

Media 21Image AlignmentIf for any reason, you need to change the image alignment, you can do so in several different ways: Adjust the margins or page

ContentsContents1 Software InstallationSoftware Utilities CD-ROM ... 2Automatic System S

Media22Why have different print qualities?The specific print quality that is best depends upon your particular needs. For example, you can control the

Media 23What media types are supported?Media Type Selection Duplexing Supported***WeightPlain Paper Yes 16–28 lb bond (60–105 g/m²)Glossy Plain (the i

Media24What is the difference between “glossy plain” paper and “coated stock”? The “Glossy Plain” media type refers to the amount of gloss the toner

Media 25Special Note about Custom (and Oversized) MediaWhen printing on media that is longer than 14"/355.6 mm, use the multipur-pose tray extend

Media26Envelopes Orientation Upper or optional trayFace upMultipur-pose trayFace downApproved Media Use only media approved for laser products. Check

Media 27Glossy MediaGlossy Stock Glossy TonerFor all media types, in the print quality option on the Features Tab in the printer driver, Quality has m

Media28Postcards (Japanese size) Notes  Format label data within your application. Try printing your data on a plain sheet of paper first to check pl

Media 29Transparencies (Uncoated Only) Notes  Use only Japanese Post Office standard postcards (3.9"x5.8" [100x148 mm]) recommended for las

Media30Notes  Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies.  Remove transparency media as soon

Loading Media 31Loading Media How do I prepare and load the media? Preparing the Media Don’t unwrap the paper above the printer, as this might cause

ContentsiiMacintosh OS X—PPDs and Utilities Installation 9OS X Step 1. Software Installation—Automatic 9OS X Step 2. Creating a Printer Queue 9OS X St

Loading Media321 Slide open the media tray until it stops.2 Using two hands, lift it slightly to remove it from the printer and place it on a flat sur

Loading Media 335 To set the tray for A5 paper, use the provided A5 spacer.a Lift the A5 spacer from its storage place in the media tray.b Gently lift

Loading Media347 If you have removed media from the tray, stack it with the new media, even the edges, then reload it. AttentionReadjust the media gui

Loading Media 35Refilling a Multipurpose Media Tray1 Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheet

Loading Media364 Place the media into the multipurpose tray with the printing-side up.Using Media Other Than Plain PaperAttentionFor information about

Loading Media 377 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes.AttentionImproperly adjusted guides

Loading Media3812 Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray. Because the envel

Loading Media 395 Load the postcard media printing-side down in the multipurpose tray.6 Adjust the media guides to the width of the postcards.7 Print

Loading Media40 All input trays—On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to the required trans-

System Memory (RAM) Requirements 41System Memory (RAM) RequirementsBasic Functionality Maximum Performance DuplexingSelect paper with high opacity for

ContentsiiiColor Management and Control ... 49KONICA MINOLTA Color Technology ...

Duplexing42How do I manually duplex? Manual duplexing is available on all magicolor 3300 printers. Media jams may occur if the printed sheet(s) rein

Duplexing 43Where can I get more information about KONICA MINOLTA- approved media?Check printer.konicaminolta.net/support (click on Answer Base) for c

Color Printing

Introduction46IntroductionYour printer features advanced color laser technology that produces inexpen-sive and durable color prints at 1200x1200 dpi

Color Registration 47Select REGISTRATIONREGISTRATION PGSelect REGISTRATION PGYESSelect REGISTRATIONREGISTRATION PGWhen the Side Color Registration Pag

Color Registration48Select 0IS SELECTEDand thenREGISTRATIONMAGENTANext ( ) or Previous ( )REGISTRATIONREGISTRATION PGSelect REGISTRATION PGYESSelect

PRISMLASER™ Technology 49 The printer automatically saves each number as you progress through the choices using the Next or Previous key. The printe

Further Information50The magicolor 3300 color technology automatically optimizes color output to produce professional quality, colorized documents wi

ReplacingConsumables

ContentsivMedia Jam Fuser 93Near Imaging Unit 93Near Fuser Unit 94Media Jam Registration and Mismatch Jams 95Solving Problems ...

Introduction52Introduction Consumable Life Expectancies What is a consumable?A consumable is an item that needs to be replaced at regular intervals. F

Consumable Life Expectancies 53The numbers in CrownView (a printer-based application for accessing printer configurations, status, and consumables usa

Consumable Life Expectancies54What is the life expectancy of consumables?AttentionThe stated life expectancy of each consumable based on printing unde

Consumable Life Expectancies 55Transfer Unit55% 776 56060% 750 54265% 696 50370% 644 46575% 600 43380% 563 40785% 529 38290% 500 36195% 473 342100% 45

Consumable Life Expectancies56Imaging UnitFuser Unit and Media Feed Roller(s)How do I order consumables?Choosing the right consumables for your printe

Replacing a Toner Cartridge 57ties CD-ROM. Consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com). If you need m

Replacing a Toner Cartridge58How do I replace a toner cartridge?  The toner is nontoxic. If you get toner on your hands, wash them in cool water and

Replacing a Toner Cartridge 595 Remove the new toner cartridge from its box.AttentionA colored label on each toner car-tridge corresponds to a colored

Replacing the Transfer Unit609 Pull the toner seal straight up.AttentionPulling the seal to the front or side may damage the cartridge. If the toner

Replacing the Transfer Unit 612 Grip the tabs at both ends of the transfer cartridge  and gently lift it  out of the printer.AttentionLift the rolle

ContentsvHigh-capacity Input Feeder (HCIF) ... 140What’s in the Kit? 141Installation 141Internal IDE Har

Replacing the Imaging Unit62Replacing the Imaging Unit AttentionThe OPCs are extremely sensitive to bright light, direct sunlight, and touch. Always l

Replacing the Imaging Unit 631 Turn off the printer .2 Open the front cover (button A) ,. 3 Open the imaging unit cover.4 Remove the used imaging u

Replacing the Imaging Unit646 Holding the imaging unit horizontally, carefully pull the tabs straight out and completely away from the unit.AttentionD

Replacing the Imaging Unit 659 Remove the black protective sheet and dispose of it.AttentionDo not touch black transfer rollers. They are extremely se

Replacing the Fuser Unit66Replacing the Fuser Unit WARNING!The fuser unit is hot and can cause severe burns. When the printer’s front cover is opened,

Replacing the Fuser Unit 675 Unlock the fuser unit by sliding the two side locks forward.6 Lift up both levers of the fuser unit.7 Grip the unit’s lev

Replacing the Fuser Unit6811 Close the covers , .12 Continue with the media feed roller(s) replacement. “How do I replace the media feed roller(s)?”

Replacing the Fuser Unit 693 Lift the clip at the end of the media feed rollers , and remove the media feed rollers .4 Align the new media feed roll

Maintaining thePrinter

ContentsviLineprinter Emulation Commands 168Document Formatting 168Job and Subjob Boundary Commands 169PJL Command ...

Introduction72IntroductionHandling the PrinterHow do I handle the printer? Handle the printer with care to preserve its life. Abuse may cause damage

Cleaning the Printer 73WARNING!If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheet

Cleaning the Printer74When does the printer need cleaning?What cleaning materials should I use?AttentionDo not vacuum the printer; vacuuming could ca

Cleaning the Printer 75Make sure any parts removed during cleaning are replaced before you plug in the printer.WARNING!Turn off the printer, unplug th

Cleaning the Printer76AttentionNever spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of th

Cleaning the Printer 773 Grasp the two tabs  on the transfer roller to lift it straight up  out of the printer. Be careful not to spill toner into t

Cleaning the Printer787 Close the cover.8 Turn on the printer.

Troubleshooting

Introduction80IntroductionThis chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of com

Printing a Status Page 81Printing a Status PageThere are three kinds of status pages: Standard—A one-page overview of the most common printer setting

SoftwareInstallation

Direct PDF File Printing82Direct PDF File Printingour printer has the ability to print PDF files directly just as it does for PostScript and PCL files

Direct PDF File Printing 83To correct the problem, increase the amount of time allowed before the PS Wait Timer expires. The factory default setting f

Preventing Media Jams84Preventing Media JamsMake sure that...Media matches the printer specifications.Media is flat, especially on the leading edge.Th

Automatic Jam Recovery 85Automatic Jam RecoveryThe printer provides automatic jam recovery (when enabled through the Administration/Engine/Page Recove

Understanding the Media Path86Understanding the Media PathUnderstanding the printer’s media path will help you locate media jams. The media tray is lo

Understanding Media Jam Status Messages 87Understanding Media Jam Status MessagesWhen a jam occurs, the message window on the control panel displays o

Clearing Media Jams88Clearing Media Jams  To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the pri

Clearing Media Jams 892 Remove the jammed media.3 Close the front cover.Media Jam Feed Multipurpose Tray Jams1 Remove the jammed media from the multip

Clearing Media Jams903 Open the front cover (button A), .4 Check for media scraps inside the printer.5 Close the front cover.6 Open the multipurpose

Clearing Media Jams 912 Pull out the jammed media.Even up the front edges of the media currently in the tray.3 Remove any remaining media from the pri