Konica-minolta bizhub C300 User Manual Page 110
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
5
Network Fax 5-5
Troubleshooting Chapter 5
5.4 Error Message Displayed
When there occurs any trouble with this machine, the error screen is
displayed. And on this error screen, the following error message is shown.
Take a necessary step referring to the table given below.
When there is no normal communication available after taking action,
contact your service representative.
Error code of the transmission system
Code Classification Details of the error Redi-
al
Corrective Action
N10 Connection er-
ror
Destination error No Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
N11 Connection er-
ror
Connection declined
by the other party
machine
No Reception is declined.
Check the condition of the other par-
ty machine.
N12 Connection er-
ror
Disconnection of the
line
Yes Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
N13 Connection er-
ror
No response re-
ceived from the net-
work
No Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
N14 Protocol error Mail delivery error No Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N15 Protocol error Connection reset by
the other party ma-
chine
Yes Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N16 Protocol error Local machine net-
work busy
Yes Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N17 Protocol error Communication
time out
No Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
N18 Other errors Other errors No Check the each settings.
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
After turning off and on the main
power switch, send it again.
- Table of contents 2
- 4 Reception 3
- Introduction 10
- 1 Introduction 11
- 1.1 Special Notice to User 12
- Introduction Chapter 1 13
- 1.1.3 For New Zealand 14
- 1.1.4 For Europe 15
- 1.2 Features of the FAX 16
- 1.4.1 “Width” and “Length” 23
- 1.4.2 Paper Orientation 23
- 1.5 User’s Guides 24
- Before Use 26
- 2 Before Use 27
- Before Use Chapter 2 28
- 2.6 Control Panel 32
- 2.7 FAX Screen 35
- 2.8 First-Use Settings 37
- 3 Transmission 41
- Transmission Chapter 3 42
- 9 Press [Start] 44
- 1 Close the ADF 48
- 4 Adjust paper guides 48
- 6 Press [Finish] 50
- 2 Press [Color] 53
- 3 Press [Scan Setting] 53
- 4 Press [Color] 54
- 5 Select transmission mode 54
- 3.5.1 Original Image Type 56
- 3.5.2 Density 57
- 3.5.3 Simplex/Duplex 57
- 3.5.4 Resolution 58
- 4 Confirm the settings 59
- 3 Press [Destination] 61
- 3 Press [Start] 65
- 4 Press [Start] 67
- 2 Press [Start] 74
- 2 Press [Destination] 75
- 3 Confirm destinations 75
- 5 Press [Yes] 75
- 6 Press [Close] twice 76
- 2 Press [OK] 77
- 3.9 Canceling Transmission 80
- 2 Press [Fax TX] 81
- 3 Press [Current Jobs] 81
- 4 Press [Active Jobs] 81
- 3.12 Sender Information 85
- 3.12.3 Set to OFF 86
- 2 Press [E-mail RX] 90
- 4.3 Unable to Receive 92
- 2002/09/20 13:39 #002 P.001 94
- Reception Chapter 4 100
- 4.5.3 Recording at Full Scale 102
- 4.6 Reception Information 105
- Troubleshooting 106
- 5 Troubleshooting 107
- Troubleshooting Chapter 5 108
- 5.3 Cannot Receive Messages 109
- 5.4 Error Message Displayed 110
- 7 CAUTION 112
- Specifications 114
- 6 Specifications 115
- Specifications Chapter 6 116
- Transmission 118
- Applications 118
- 7 Transmission Applications 119
- 2 Press [Scan Setting] 119
- Transmission Applications 122
- Network Fax 7-5 122
- 7.3 Comm. Setting screen 123
- 3 Press [Special Original] 124
- 11 Press [Start] 126
- 10 Set the original document 129
- 3 Press [Bind Position] 133
- 7-18 Network Fax 135
- 7.8 Frame Erase Transmission 136
- 7.9 Background Adjustment 139
- 7-24 Network Fax 141
- 3 Press [Sharpness] 142
- Network Fax 7-27 144
- 7.11 TX Stamp 145
- 3 Press [Scan Size] 147
- 7-32 Network Fax 149
- 3 Press [Header Setting] 150
- Network Fax 7-35 152
- Useful Functions for 154
- Reception 154
- 8.1 Memory Reception 155
- 5 Press [Start] 156
- 2002/09/20 09:38 #002 P.001 158
- 2002/09/20 09:38 #002 P.002 158
- Registering/Settings 160
- 9 Registering/Settings 161
- 3 Press [Fax] 161
- 2 Press [Address Book] 162
- 4 Press [New] 163
- 5 Set the functions 163
- 6 Press [OK] 164
- 7 Press [Close] 164
- 9.3 Registering the Group 167
- 2 Press [Group] 168
- 3 Press [New] 168
- 4 Set the functions 168
- 5 Press [OK] 169
- 6 Press [Close] 169
- 2 Press [Program] 172
- Network Fax 9-15 174
- Press [Exit] on the sub-area 174
- 3 Press [Subject] 175
- 5 Press [Subject] 178
- 7 Press [OK] 178
- 8 Press [Close] 178
- 5 Press [Close] 180
- 3 Press [Text] 181
- 5 Press [Text] 182
- 9-28 Network Fax 187
- Utility Mode 188
- 10 Utility Mode 189
- 2 Press [User Setting] 189
- Utility Mode Chapter 10 190
- 10.2 FAX Utility Mode List 192
- Information 197
- Position 198
- Settings 198
- 2 Press [Display Setting] 204
- 3 Press [Fax Active Screen] 206
- 2 Press [Initial Setting] 208
- 4 Press [Close] 209
- 2 Press [System Setting] 210
- 3 Press [Power Save Setting] 210
- 10.9 Input Machine Address 216
- 2 Press [Network Setting] 218
- 3 Press [TCP/IP Setting] 219
- 4 Press [ON] and then [Fwd.] 219
- 10.12 E-Mail RX (POP) 222
- 3 Press [E-Mail Setting] 223
- 4 Press [E-Mail RX (POP)] 223
- 3 Press [Forward] 226
- 2 Press [Fax Setting] 231
- 4 Press [Sender Name] 232
- 3 Press [Header Information] 232
- 10.16 Header/Footer Position 234
- 10.18 TX/RX Setting 239
- 3 Press [TX/RX Setting] 240
- 3 Press [Function Setting] 243
- 4 Press [Memory RX] 246
- 10.20 Report Settings 247
- 3 Press [Report Settings] 248
- 10.21 Network Fax Setting 250
- 2 Press [Security Setting] 253
- 3 Press [Security Details] 253
- 4 Press 254
- 5 Press [Restrict Fax TX] 254
- Explanation of Reports 256
- 11.1.1 Reports 257
- 11.1.2 Lists 258
- 2 Press [Fax TX] tab 259
- 3 Press [Job History] 259
- 4 Press [Comm. Setting] 259
- 6 Press [Print] 260
- 11-6 Network Fax 261
- Network Fax 11-7 262
- 11.3 TX Report 263
- Network Fax 11-9 264
- 11.4 Broadcast Report 265
- Network Fax 11-11 266
- 11.6 MDN Message 268
- 11.7 DSN Message 269
- 11.8 Receipt Mail Text 270
- 11.9 Address Book List 271
- 8 Press [Print] 272
- 9 Select tray to print 272
- 10 Press [Start] 272
- 11-18 Network Fax 273
- 11.10 Group Address List 274
- Network Fax 11-21 276
- 11.11 Program List 277
- 11-24 Network Fax 279
- How to see the Program List 279
- 7 Select tray to print 281
- 8 Press [Start] 281
- Network Fax 11-27 282
- 4 Press [Fax Setting] 283
- 5 Press [Job Settings List] 283
- 6 Select tray to print 284
- 7 Press [Start] 284
- 11-30 Network Fax 285
- Network Fax 11-31 286
- 11-32 Network Fax 287
- PageScope Web 288
- Connection 288
- 12 PageScope Web Connection 289
- 1 Start the Web browser 290
- PageScope Web Connection 291
- 12-4 Network Fax 291
- 12.1.2 Web Browser Cache 292
- Network Fax 12-7 294
- 2 Click [Login] 295
- 12-10 Network Fax 297
- – The User mode page appears 297
- 12-12 Network Fax 299
- 3 Select [E-Mail RX (POP)] 300
- 12-14 Network Fax 301
- 3 Select [E-Mail TX (SMTP)] 302
- 12-16 Network Fax 303
- 12.5 I-Fax Advanced Setting 304
- 12-18 Network Fax 305
- 3 Select [SMTP TX Setting] 306
- 3 Select [SMTP RX Setting] 307
- 2 Click [New Registration] 308
- 5 Click [OK.] 309
- 5 Click [OK] 311
- 4 Enter the Name 313
- 5 Click 313
- 7 Click [Apply] 313
- 8 Click [OK] 313
- 12-30 Network Fax 317
- 12-32 Network Fax 319
- Network Fax 12-35 322
- 12.11 Memory RX User Box 323
- Network Fax 12-37 324
- Appendix 326
- 13 Appendix 327
- 13.2 Entering Text 328
- Appendix Chapter 13 329
- 13.3 Internet Fax Terminology 331
- 13.4 FAX Terms 332
- Printed in China 342
- 9J06-9511-00 342
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