Konica-minolta bizhub 42 User Manual download pdf (Page 83)

bizhub 42/36 8-3

8.2 Troubleshooting table

Simple troubleshooting

The following explains simple troubleshooting procedures. If the problem is not corrected after the described

operation is performed, contact your service representative.

Description of problem Check points Remedy

The machine does not start up

when the Power Switch is

turned on

Is power being supplied from the

electrical outlet?

Correctly insert the power supply

plug into the electrical outlet.

Copying does not start Is the Top Right Door of the ma-

chine open?

Securely close the Top Right

Door of the machine.

Is there any paper that matches

the original?

Load paper of the appropriate

size into the paper tray.

The image is light. Is the copy density set to [-]? Press [+] in the Density screen to

copy at the desired copy density.

(p. 5-9)

If the above does not resolve the

problem, make settings in [Main-

tenance Menu] available from

Admin Settings. For details, refer

to the [User's Guide Administra-

tor Operations].

Is the paper damp? Replace with new paper. (p. 7-3)

The image is dark. Is the copy density set to [+]? Press [-] in the Density screen to

copy at the desired copy density.

(p. 5-9)

If the above does not resolve the

problem, make settings in [Main-

tenance Menu] available from

Admin Settings. For details, refer

to the [User's Guide Administra-

tor Operations].

Was the original not pressed

close enough against the Origi-

nal Glass?

Position the original so that it is

pressed closely against the

Original Glass. (p. 3-4)

The image is partially obscured

or blurry.

Is the paper damp? Replace with new paper. (p. 7-3)

Was the original not pressed

close enough against the Origi-

nal Glass?

Position the original so that it is

pressed closely against the

Original Glass. (p. 3-4)

There are dark specks or spots

throughout the printed output

There are streaks in the printed

output

Is the Original Glass dirty? Wipe the Original Glass with a

soft, dry cloth. (p. 7-10)

Is the Slit Scan Glass dirty? Clean the Slit Scan Glass with a

dry cloth. (p. 7-10)

Is the Original Pad dirty? Clean the Original Pad with a

soft cloth dampened with a mild

detergent. (p. 7-11)

Was the original printed on highly

translucent material, such as dia-

zo photosensitive paper or OHP

transparencies?

Place a blank sheet of paper on

top of the original. (p. 3-4)

Is a 2-sided original being cop-

ied?

If a thin 2-sided original is being

copied, the print on the back side

may be reproduced on the front

side of the copy. In the Back-

ground Removal screen, select a

lighter background density.

(p. 5-18)

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