bizhub C20 Printer / Copier / Scanner User’s GuideA0FD-9569-00A
Contentsiv5 Camera Direct ... 147Camera Direct 148Printing
PS/PCL PRINT Menu86RGB GRAYSettingCOMPOSITE BLACK/BLACK AND GRAY/BLACK ONLYSpecify how black and grays are reproduced in RGB image data.If COMPOSITE B
PS/PCL PRINT Menu 87TEXTPRINTINGRGB SOURCESettingDEVICE COLOR/sRGB/AppleRGB/AdobeRGB1998/ColorMatchRGB/BlueAdjustRGBSpecify the color space for RGB te
PS/PCL PRINT Menu88RGB GRAYSettingCOMPOSITE BLACK/BLACK AND GRAY/BLACK ONLYSpecify how black and grays are reproduced in RGB text data.If COMPOSITE BL
PS/PCL PRINT Menu 89GRFX. PRINTINGRGB SOURCESettingDEVICE COLOR/sRGB/AppleRGB/AdobeRGB1998/ColorMatchRGB/BlueAdjustRGBSpecify the color space for RGB
PS/PCL PRINT Menu90RGB GRAYSettingCOMPOSITE BLACK/BLACK AND GRAY/BLACK ONLYSpecify how black and grays are reproduced in RGB graphics data.If COMPOSIT
PS/PCL PRINT Menu 91SIMULATION SIMU-LATION PROFSettingNONE/SWOP/Euroscale/CommercialPress/TOYO/DICSpecify the simulation profile.If NONE is selected,
PS/PCL PRINT Menu92CMYK GRAYSettingCOMPOSITE BLACK/BLACK AND GRAY/BLACK ONLYSpecify how black and grays are reproduced using the four CMYK colors.If C
PS/PCL PRINT Menu 93CMYK DENSITYCYAN/MAGENTA/YELLOW/BLACKHIGH-LIGHTSetting+3/+2/+1/0/-1/-2/-3The density of the highlight color in images can be adjus
PS/PCL PRINT Menu94SYS DEFAULT MENUSYS DEFAULT MENUEMULATION DEF. EMULA-TIONPOSTSCRIPT WAIT TIME-OUTPS ERROR PAGEPS PROTOCOLPCL CR/LF MAP-PINGLINES PE
PS/PCL PRINT Menu 95"*1 This menu item appears only if an optional hard disk kit or a CompactFlash card is installed.*2 This menu item appears o
Contents vDirectly Entering the E-mail Address 178Selecting From the Favorite List 179Selecting a Speed Dial Destination 179Selecting a Group Dial Des
PS/PCL PRINT Menu96" Manufacturer's default settings appear in bold.EMULA-TIONDEF. EMULA-TIONSettingAUTO/POSTSCRIPT/PCLSpecify the machine
PS/PCL PRINT Menu 97PCL CR/LF MAP-PINGSettingCR=CR LF=LF/CR=CRLF LF=LF/CR=CR LF=LFCR/CR=CRLF LF=LFCRSelect the definitions of the CR/LF codes in the P
PS/PCL PRINT Menu98XPS DIGI-TALSGN.SettingENABLE/DISABLESelect whether to enable or disable XPS digital signatures.If ENABLE is selected, XPS digital
PS/PCL PRINT Menu 99CUSTOM SIZESpecify the media size when PAPER SIZE is set to CUSTOM The Setting range for WIDTH is 3.63 to 8.50 inches (92 to 216 m
PS/PCL PRINT Menu100HOLD JOB TIMEOUTSettingDISABLE/1 hour/4 hours/1 day/1 weekSpecify the length of time until print jobs saved on the hard disk are d
MEMORY PRINT Menu 101MEMORY PRINT MenuTo display the MEMORY PRINT menu, select MEMORY PRINT in the main screen (Copy mode), and then press the Select
MEMORY PRINT Menu102.LIST OF FILESSelect the file that you wish to output, and then press the Select key.If the file to be printed is in a folder, sel
MEMORY PRINT Menu 103LIST OF FILESCOPY QUANTITYSetting1 to 9999 (Default: 1)Specify the number of copies to be printed (between 1 and 9999)." Th
MEMORY PRINT Menu104
3Media Handling
ContentsviCleaning the Media Feed Rollers (Manual Feed Tray) 235Cleaning the Media Feed Rollers (Tray 2/3) 237Cleaning the Media Transfer Rollers for
Print Media106Print MediaSpecificationsMedia Media Size Tray* Duplex Copy Print FAXInch MillimeterA4 8.2 x 11.7 210.0 x 297.0 1/2/3 Yes Yes Yes YesB5
Print Media 107TypesBefore purchasing a large quantity of special media, do a trial print with the same media and check the print quality.Keep media o
Print Media108 Designed specifically for inkjet printers (such as superfine paper, glossy film, and postcards) Already been printed on by another pr
Print Media 109DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeed-ing)EnvelopePrint on the fron
Print Media110DO NOT use envelopes that have Sticky flaps Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-ing Transpa
Print Media 111" Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. Are precut or perforatedLetterheadYou can
Print Media112Use postcards that are Approved for laser printingDO NOT use postcards that are Coated Designed for inkjet printers Precut or perfor
Print Media 113You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static build
Print Media114DO NOT use glossy media that is Mixed with any other media in the trays (as this will cause media misfeed-ing) Specified for inkjet pr
Print Media 115Guaranteed Imageable (Printable) AreaThe printable area on all media sizes is up to 4 mm (0.157") from the edges of the media.Each
Contents viiA Appendix ... 317Technical Specificat
Loading Media116Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 100 sheets
Loading Media 1172 Slide the media guides to pro-vide more space between them.3 Press down on the center of the paper-lifting plate until the left and
Loading Media118" Do not load so much paper that the top of the stack is higher than the maximum limit guide. Up to 100 sheets (80 g/m2 [22 lb])
Loading Media 119Loading Envelopes1 Open Tray 1.2 Slide the media guides to pro-vide more space between them.3 Press down on the center of the paper-l
Loading Media1204 Load the envelopes flap side up in the tray. " Before loading enve-lopes, press them down to make sure that all air is removed
Loading Media 1216 Select PAPER SETUP/TRAY1 PAPER in the UTILITY menu, and then select the settings for the size and type of media that is loaded. See
Loading Media1223 Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place.4 Load the media f
Loading Media 123Tray 2" Only plain paper can be loaded in Tray 2.Loading Plain Paper1 Pull out Tray 2.2 Press down the media pressure plate to
Loading Media1243 Slide the media guides to pro-vide more space between them.4 Load the paper face up in the tray." Do not load above the mark
Loading Media 1255 Slide the media guides against the edges of the paper.6 Close Tray 2.7 Select PAPER SETUP/TRAY2 PAPER in the UTILITY menu, and then
Contentsviii
Loading Media126Tray 3 (Optional Lower Feeder Unit)" Only plain paper can be loaded in Tray 3.Loading Plain Paper1 Pull out Tray 3.2 Press down
Loading Media 1274 Load the paper face up in the tray." Do not load above the mark. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be l
Loading Media1286 Close Tray 3.
About Duplex Printing 129About Duplex PrintingDuplex (double-sided) printing can be done with this printer, which has the duplex unit built in as a st
About Duplex Printing130In addition, if “Combination” has been set to “Booklet”, autoduplex printing is performed.The following Order settings are ava
Output Tray 131Output TrayAll media is fed out facing down into the output tray on the left side of the machine. This tray has a capacity of approxima
Media Storage132Media Storage Keep media on a flat, level surface in its original wrapper until it is time toload it.Media that has been stored for a
Original Media 133Original MediaSpecificationsDocuments that can be placed on the original glassThe following types of documents can be placed on the
Original Media134 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder hol
Loading a Document to be Copied 135Loading a Document to be CopiedPlacing a document on the original glass1 Lift to open the ADF cover.2 Position the
1Introduction
Loading a Document to be Copied1363 Gently close the ADF cover.Loading a document into the ADF1 Put the document into the ADF document feed tray face
4Using the PrinterDriver
Selecting Printer Options/Defaults (for Windows)138Selecting Printer Options/Defaults (for Windows)Before you start working with your machine, you are
Selecting Printer Options/Defaults (for Windows) 139" If Memory Card is selected, select Disable, Enable (1 GB Under), or Enable (1 GB Over), ac
Uninstalling the Printer Driver (for Windows)140Uninstalling the Printer Driver (for Windows)This section describes how to uninstall the printer drive
Displaying Printer Driver Settings (for Windows) 141Displaying Printer Driver Settings (for Windows)Windows Vista1 From the Start menu, click Control
Printer Driver Settings142Printer Driver SettingsCommon ButtonsThe buttons described below appear on each tab. OKClick to exit the Properties dialog
Printer Driver Settings 143 DefaultClick the button to reset the settings to their defaults." When this button is clicked, the settings in the
Printer Driver Settings144" Do not use the following types of paper.- Paper that has been printed on with an inkjet printer- Paper that has been
Printer Driver Settings 145 Print a frame around watermarks Print transparent (shaded) watermarks Print the watermark on only the first page Print
Getting Acquainted with Your Machine2Getting Acquainted with Your MachineSpace RequirementsTo ensure easy operation, consumable replacement and mainte
Printer Driver Settings146Other TabThe Other Tab allows you to Select that Microsoft Excel sheets are not to be divided when printing Select that th
5Camera Direct
Camera Direct148Camera DirectIf a digital camera with PictBridge (1.0 or later) is connected to the machine through the USB HOST port, images stored o
6Memory Direct
Memory Direct150Memory DirectPDF, XPS, JPEG and TIFF files saved on USB memory devices can be printed by plugging the USB memory device into the machi
Memory Direct 1516 Press the Start-Color key or the Start-B&W key to begin printing." Do not unplug the USB memory device from the USB HOST
Memory Direct152
7Using the Copier
Making Basic Copies154Making Basic CopiesThis section contains descriptions of the basic copy operation procedure and the functions that are frequentl
Making Basic Copies 1553 Specify the desired copy settings." For details on specifying the copy mode and the copy density, refer to “Specifying
Getting Acquainted with Your Machine 3" The option appears shaded in the above illustrations.Side View with Options1016 mm (40.0")100 mm (3
Making Basic Copies156Specifying the Copy Density1 In the main screen (Copy mode), press the + or , key to select the cur-rent copy quality setting, a
Making Basic Copies 157" Each press of the + or , key changes the zoom ratio by 1%.A setting between 25% and 400% can be specified.Selecting the
Making Advanced Copies158Making Advanced CopiesThis section contains descriptions on setting 2in1/4in1 copying, ID card copy-ing, repeat copying, post
Making Advanced Copies 1593 Position the first page of the document on the original glass." For details on positioning the document on the origi
Making Advanced Copies160ID Card CopyingWith ID card copying, the back and front of a document, such as a certificate, are copied at full size on a si
Making Advanced Copies 161" To print only the front sides that were scanned first, press the Start-Color key or the Start-B&W key in step 5.
Making Advanced Copies162Poster CopyingWith poster copying, the length and width of the scanned document are each enlarged 200%, and printed on four p
Making Advanced Copies 163Setting Duplex (Double-Sided) CopyingDuplex (Double-Sided) Copying From the ADFWith duplex (double-sided) copying, two singl
Making Advanced Copies164Duplex (Double-Sided) Copying From the Original GlassDuplex (double-sided) copying can also be performed by placing the docu-
Making Advanced Copies 165Duplex (Double-Sided) Document CopyingA duplex (double-sided) document can be scanned and printed as either a duplex (double
Getting Acquainted with Your Machine4Part NamesThe following drawings illustrate the parts of your machine referred to throughout this guide, so pleas
Making Advanced Copies1664 To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key.5 When NEXT PAGE?
8Using the Scanner
Scanning From a Computer Application168Scanning From a Computer ApplicationDocuments can be scanned from a computer connected to this machine with a U
Scanning From a Computer Application 169Windows TWAIN Driver Settings LoadSpecify a saved settings file (dat file) for scanning. SaveSave the curren
Scanning From a Computer Application170 Image sizeShows the data size of the scan image. RotationSelect the orientation of the image to be scanned.
Scanning From a Computer Application 171Windows WIA Driver Settings Paper sourceSelect the paper source. Color pictureSelect this setting when scann
Scanning From a Computer Application172Macintosh TWAIN Driver Settings LoadSpecify a saved settings file (dat file) for scanning. SaveSave the curre
Scanning From a Computer Application 173 Image sizeShows the data size of the scan image. RotationSelect the orientation of the image to be scanned.
Scanning With the Machine174Scanning With the MachineThe machine keys can be used to make scans. This operation differs from scanning from a computer
Scanning With the Machine 1753 Specify the desired scan settings." For details on specifying the destination of the data, refer to “Spec-ifying
Getting Acquainted with Your Machine 511—Fuser unit12—Right door13—Transfer roller14—Transfer belt unit15—Imaging unit(s)16—Laser lens cleaning tool17
Scanning With the Machine176Specifying the Data LocationSelect whether the computer or USB memory device is the location where scan data is to be save
Scanning With the Machine 1773 Press the + or , key to select SCAN TO USB MEMORY, and then press the Select key." Depending on the USB memory de
Scanning With the Machine178Specifying the Destination Address (Scan to E-mail/FTP/SMB)Scan data can be sent via the network to a specified address (e
Scanning With the Machine 179Selecting From the Favorite ListFrom the speed dial destinations and group dial destinations registered on this machine,
Scanning With the Machine180The information registered for the speed dial destination appears for two seconds.3 Press the Select key again.If an FTP a
Scanning With the Machine 181Selecting From the Address BookThe speed dial destinations and group dial destinations registered on this machine are sav
Scanning With the Machine1823 Use the keypad to type in the search keyword (maximum of 10 charac-ters), and then press the Select key.The search begin
Scanning With the Machine 1831 With the main screen (Scan mode) or Can Use AddressBook dis-played, press the AddressBook key four times so that PHONE
Scanning With the Machine184Specifying Multiple Destination AddressesA destination address can be added if a destination e-mail address is speci-fied.
Scanning With the Machine 1856 Press the + or , key to select FINISH, and then press the Select key.Deleting a Specified Destination AddressA specifie
Thank YouThank you for purchasing a bizhub C20. You have made an excellent choice. Your bizhub C20 is specially designed for optimal performance in Wi
Getting Acquainted with Your Machine6Rear View1—Power switch2—Power connection3—TEL (telephone) jack4—LINE (telephone line) jack5—10Base-T/100Base-TX/
Scanning With the Machine186Registering in the Favorite ListFrom the speed dial destinations and group dial destinations registered on this machine, r
Scanning With the Machine 1874 Press the + or , key to select CHECK/EDIT, and then press the Select key.5 Press the + or , key to select the address t
Scanning With the Machine1887 Use the keypad to type in the e-mail address, and then press the Select key.The settings are registered, and the DIAL RE
Scanning With the Machine 1896 Press the + or , key to select NAME or E-MAIL, and then press the Select key." To search registered names, select
Scanning With the Machine190Editing/Deleting Speed Dial DestinationsInformation registered as a speed dial destination can be edited or deleted."
Scanning With the Machine 191Registering Group Dial DestinationsAn e-mail address can be registered with a group dial destination. A maxi-mum of 20 gr
Scanning With the Machine192Editing/Deleting Group Dial DestinationsInformation registered with a group dial destination can be edited or deleted.1 In
Scanning With the Machine 19312 To finish deleting speed dial destinations, press the + or , key to select FINISH, and then press the Select key.&quo
Scanning With the Machine194" If Color or GRAY was selected for the scan color, the resolution is automatically changed to 300×300dpi when scann
Scanning With the Machine 195Setting the Scan SizeThe size of the scan data can be specified." The default setting is LETTER for USA and Canada,
Getting Acquainted with Your Machine 7Printer Drivers (PCL Drivers)Printer Drivers (XPS Drivers)" The XPS driver cannot be installed by using th
Scanning With the Machine196Deleting a Queued Transmission JobThe list of jobs queued for transmission can be displayed, and a job can be deleted.1 In
9ReplacingConsumables
Replacing Consumables198Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.NoteI
Replacing Consumables 199When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved
Replacing Consumables200Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately w
Replacing Consumables 2014 Lower the lever to release the lock.5 Grab the handle of the toner car-tridge to be replaced, and then pull out the cartrid
Replacing Consumables2028 Shake the cartridge to distribute the toner.9 Make sure that the toner car-tridge is the same color as the machine compartme
Replacing Consumables 20311 Raise the front lever to its origi-nal position.12 Pull the lever to the left to lock it in place." The front lever
Replacing Consumables204Replacing an Imaging UnitWhen replacing an imaging unit, refer to the following table. For optimum print quality and performan
Replacing Consumables 2052 Open the machine’s front cover.3 Pull the front lever of the color toner cartridge indicated to the right.The replacement p
Getting Acquainted with Your Machine8Scanner DriversPC Fax Drivers" For details on the installation of the drivers, refer to the Installation Gu
Replacing Consumables2065 Press down the area marked “Push” on the imaging unit to be replaced, and then slide the unit all the way out of the machine
Replacing Consumables 2078 Hold the imaging unit with both hands, and then shake it twice as shown in the illustration." Do not grab the bottom
Replacing Consumables20811 Make sure that the new imaging unit to be installed is the same color as the machine compart-ment, and then install the ima
Replacing Consumables 20914 Close the front cover.
Replacing Consumables210Replacing the Waste Toner BottleWhen the waste toner bottle becomes full, the message WASTE TONER FULL/REPLACE BOTTLE appears
Replacing Consumables 2113 Open the left and right handles of the waste toner bottle.4 Grab the left and right handles of the waste toner bottle, and
Replacing Consumables2126 Slide the waste toner bottle all the way into the machine.7 Turn the dial clockwise until the waste toner bottle is in the l
Replacing Consumables 2138 Close the front cover." If the waste toner bottle is not fully inserted or if the dial is not locked, the front cover
Replacing Consumables214Replacing the Transfer RollerWhen the time to replace the transfer roller is reached, the message Trans. Roll. Life appears. P
Replacing Consumables 2153 Remove the transfer roller.4 Prepare a new transfer roller.
Getting Acquainted with Your Machine 9Applications CD/DVDApplicationsApplications Use/BenefitDownload Manager(Windows Vista/XP/Server 2003/2000, Macin
Replacing Consumables2165 Insert the shaft of the transfer roller into the bearings.6 Move the levers away from you until it snaps into place.7 Close
Replacing Consumables 217Replacing the Ozone Filter1 Remove the ozone filter from the machine.2 Slide the new ozone filter into the machine until it s
Replacing Consumables218Replacing the Transfer Belt UnitWhen the time to replace the transfer belt unit is reached, the message Trans. Belt Life appea
Replacing Consumables 2193 Use a coin to loosen the screws securing the transfer belt unit.4 Open the machine’s front cover.5 Remove the waste toner b
Replacing Consumables2206 Remove the all imaging units." For details on removing the imaging unit, refer to “Replacing an Imaging Unit” on page
Replacing Consumables 2218 Open the left side cover.9 On the left side, pull to the right the blue shutter lever for the transfer belt unit." Do
Replacing Consumables22211 Prepare a new transfer belt unit." Be careful not to touch the surface of the belt." Do not remove the blue lev
Replacing Consumables 22315 Close the left-side cover.16 Install the output tray.17 From the right door side, tighten the screws to secure the transfe
Replacing Consumables22418 Close the right door.19 Install the all imaging units." For details on installing the imaging unit, refer to “Replaci
Replacing Consumables 22520 Install the waste toner bottle." For details on installing the waste toner bottle, refer to “Replacing the Waste Ton
Getting Acquainted with Your Machine10PageScope Network Setup Using the TCP/IP, basic network printer settings can be specified.For details, refer to
Replacing Consumables226Replacing the Fuser UnitWhen the time to replace the fuser unit is reached, the message Fuser Unit Life appears. Printing can
Replacing Consumables 2273 Slowly raise the scanner unit.4 Pull the lever, and then open the right door." Before opening the right door, fold up
Replacing Consumables2286 Remove the fuser unit.7 Prepare a new fuser unit." Be careful not to touch the surface of the fuser roller.8 Insert th
Replacing Consumables 2299 Tighten the two screws to secure the fuser unit. 10 Close the right door; slowly lower the scanner unit, and then close the
Replacing Consumables230
1010Maintenance
Maintaining the Machine232Maintaining the MachineCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions containe
Maintaining the Machine 233 Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’
Cleaning the Machine234Cleaning the MachineCAUTIONBe sure to turn off the machine and unplug the power cord before cleaning.Exterior Control Panel M
Cleaning the Machine 235Media RollersThe accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning t
Getting Acquainted with Your Machine 11Documentation CD/DVDDocumentationDocumentation Use/BenefitInstallation Guide This manual provides installation
Cleaning the Machine2363 Clean the media feed rollers by wiping them with a soft, dry cloth.4 Close the tray.
Cleaning the Machine 237Cleaning the Media Feed Rollers (Tray 2/3)1 Pull out the tray.2 Clean the media feed rollers by wiping them with a soft, dry c
Cleaning the Machine238Cleaning the Media Transfer Rollers for Tray 31 Open the right side cover of Tray 3." Before opening the right side cover
Cleaning the Machine 239Cleaning the Media Feed Rollers for the ADF1 Open the ADF feed cover.2 Clean the media feed rollers by wiping them with a soft
Cleaning the Machine240Cleaning the Media Feed Rollers for the Duplex1 Pull the lever, and then open the right door." Before opening the right d
Cleaning the Machine 241Laser LensThis machine is constructed with four laser lenses. Clean all lenses as described below. The laser lens cleaning too
Cleaning the Machine2424 Return the laser lens cleaning tool to its holder on the inside of the front cover.5 Close the front cover.
1111Troubleshooting
Introduction244IntroductionThis chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the
Printing a Configuration Page 245Printing a Configuration Page1In the main screen, press the + or , key to select REPORT/STATUS, and then press the Se
Getting Acquainted with Your Machine12System Requirements Personal computer – Pentium II: 400MHz or higher– PowerPC G3 or later (G4 or later is recom
Unlocking the Scanner246Unlocking the Scanner1Lift open the ADF cover.2 Move the scanner lock lever to .3 Close the ADF cover.4 Turn off the machine,
Preventing Media Misfeeds 247Preventing Media MisfeedsMake sure that...Media matches the machine specifications.Media is flat, especially on the leadi
Understanding the Media Path248Understanding the Media PathUnderstanding the media path will help you locate media misfeeds.1. ADF media feed rollers2
Clearing Media Misfeeds 249CAUTIONUnfused toner can mess your hands, clothes, or anything else it gets on.If you accidentally get toner on your clothe
Clearing Media Misfeeds250Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller1 Pull the lever, and then open the right door.&
Clearing Media Misfeeds 2512 Carefully pull out the misfed media.CAUTIONThe area around the fuser unit is extremely hot.Touching anything other than t
Clearing Media Misfeeds252NoteDecreased print quality may result if the surface of the image transfer belt or the transfer roller is touched.Be carefu
Clearing Media Misfeeds 253Clearing a Media Misfeed in Tray 21 Pull the lever, and then open the right door." Before opening the right door, fol
Clearing Media Misfeeds254CAUTIONThe area around the fuser unit is extremely hot.Touching anything other than the indicated levers may result in burns
Clearing Media Misfeeds 2553 Close the right door.4 Pull out Tray 2, and then remove all media from the tray. 5 Fan the media you removed and then ali
2Control Paneland ConfigurationMenu
Clearing Media Misfeeds2566 Load the media face up in Tray 2." Make sure that the media is flat." Do not load paper above the mark. &qu
Clearing Media Misfeeds 2572 Carefully pull out the misfed media.3 Close the right side cover of Tray 3.4 Pull out Tray 3, and then remove all paper f
Clearing Media Misfeeds2585 Fan the paper you removed and then align it well.6 Load the paper face up in Tray 3." Make sure that the paper is fl
Clearing Media Misfeeds 259Clearing a Media Misfeed from the ADF1 Open the ADF feed cover.2 Remove the document from the ADF document feed tray.3 Lift
Clearing Media Misfeeds2604 Remove any misfed media.5 Close the ADF cover.6 Close the ADF feed cover.
Clearing Media Misfeeds 261Clearing a Media Misfeed from the Duplex1 Pull the lever, and then open the right door." Before opening the right doo
Clearing Media Misfeeds262Clearing a Media Misfeed from the Fuser Unit1 Open the machine’s front cover.2 Slowly raise the scanner unit, and open the c
Clearing Media Misfeeds 2634 Push up the levers of the fuser unit cover, and then open the cover.5 Carefully pull out the misfed media." If the
Clearing Media Misfeeds264" If the paper becomes crin-kled and jammed in the fuser unit, open the fuser unit cover, and then remove the paper.CA
Clearing Media Misfeeds 265NoteDecreased print quality may result if the surface of the image transfer belt or the transfer roller is touched.Be caref
About the Control Panel14About the Control PanelControl Panel Indicators and KeysNo. Name Function1 Addressbook keyDisplays the information registered
Clearing Media Misfeeds2667 Close the right door; slowly lower the scanner unit, and then close the front cover.Clearing a Media Misfeed from the Swit
Clearing Media Misfeeds 2673 Slowly lower the horizontal transport unit cover.4 Carefully pull out the misfed media.5 Slowly lower the scanner unit.
Clearing Media Misfeeds2686 Close the front cover.Clearing a Media Misfeed from the Horizontal Transport Area1 Open the machine's front cover.2 S
Clearing Media Misfeeds 2693 Carefully pull out the misfed media.4 Close the cover, and slowly lower the scanner unit.5 Close the front cover.
Solving Problems with Media Misfeeds270Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checked,
Solving Problems with Media Misfeeds 271Media is mis-fed in the ADF.The loaded document does not meet the specifications.Load the correct document. Fo
Solving Problems with Media Misfeeds272Media is mis-feeding.Envelopes are facing the wrong way in Tray 1.Load the envelopes in Tray 1 with the flaps f
Solving Other Problems 273Solving Other ProblemsSymptom Cause SolutionMachine power is not on.The power cord is not correctly plugged into the outlet.
Solving Other Problems274Images can-not be printed from the digital camera.The connected digi-tal camera is not compatible with PictBridge.Use a digit
Solving Other Problems 275Printing takes too much time.The machine is set to a slow printing mode (for example, thick stock or transpar-ency).It takes
About the Control Panel 157 */) keys Moves left and right through menus, options, or choices.8 Select key Press to select the setting that is currentl
Solving Other Problems276Not all pages print.A different user acci-dentally canceled the job.Try printing the remaining pages.The tray is empty. Check
Solving Other Problems 277You are experienc-ing duplex problems.Media or settings are not correct.Make sure that you are using correct media. See “S
Solving Other Problems278Booklet Left and Right Binding out-put is incor-rect.Both the printer driver and the application have been set for col-lation
Solving Other Problems 279Some areas of the scanned image are missing.Acrobat 8 (Macintosh version) is used for scanning the image.With the Acrobat Sc
Solving Other Problems280The hard disk was automati-cally format-ted.The hard disk was full.When the control panel displays HDD NEAR FULL, delete prin
Solving Problems with Printing Quality 281Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on
Solving Problems with Printing Quality282Image is too light; there is low image density.Laser lens is dirty. Clean the laser lens.The copy density is
Solving Problems with Printing Quality 283Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.One or mor
Solving Problems with Printing Quality284One or more of the imaging units is defective.Remove the imaging units and check for damage. If it is damaged
Solving Problems with Printing Quality 285Abnormal areas (white, black, or color) appear in a regular pattern.The laser lens is dirty. Clean the laser
SOFTWARE LICENSE AGREEMENTThis package contains the following materials provided by Konica Minolta Business Technolo-gies, Inc. (KMBT): software incl
About the Control Panel1617 Start (Color) key Starts color copying, scanning or faxing.18 Stop/Reset key Returns the settings to their defaults and st
Solving Problems with Printing Quality286If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support w
Status, Error, and Service Messages 287Status, Error, and Service MessagesStatus, error, and service messages are displayed in the message window. The
Status, Error, and Service Messages288Error Messages" For details on fax error messages, refer to the Facsimile User’s Guide on the Documentatio
Status, Error, and Service Messages 289PC CONNECTION FAILEDWhile data was being sent in Scan mode, the connec-tion to the computer was interrupted.Che
Status, Error, and Service Messages290ILLEGALMEMORY CARDAn incompatible CompactFlash card is installed.Install a compatible CompactFlash card.INCORREC
Status, Error, and Service Messages 291INCORRECT PAPER SIZEThe paper size set in the tray is not cor-rect.Follow the message and replace the paper.JOB
Status, Error, and Service Messages292MEMORY FULLThe machine has received more data than can be pro-cessed with its inter-nal memory.Turn the machine
Status, Error, and Service Messages 293NOT INSTALLED I-UNITCHECK xThe indicated imag-ing unit is not installed.Install the indicated imaging unit.NOT
Status, Error, and Service Messages294SCANNER MOTION ERRORCHECK SCANNER LOCKThe scanner is locked.Move the scanner lock lever to , and then turn the
Status, Error, and Service Messages 295Trans. Roll. LifeThe time to replace the transfer roller has been reached.Replace the transfer roller.TRAYx OPE
About the Control Panel 17Display IndicationsMain Screen (Copy Mode)No. Indication Description1 Copy settings Allows the current settings to be checke
Status, Error, and Service Messages296Wrong I-Unit xAn imaging unit incompatible with the machine is installed.Replace the indicated imaging unit with
Status, Error, and Service Messages 297Service MessagesThese messages indicate a more serious fault that can only be corrected by a customer service e
Status, Error, and Service Messages298
1212InstallingAccessories
Introduction300IntroductionNoteAny damage to the machine caused by the use of accessories not manufactured or supported by KONICA MINOLTA will void yo
Antistatic Protection 301Antistatic ProtectionNoteIt’s very important to protect the printer controller board from electrostatic damage while performi
Dual In-Line Memory Module (DIMM)302Dual In-Line Memory Module (DIMM)" You may need additional memory (DIMM) for complex graphics and for duplex
Dual In-Line Memory Module (DIMM) 3032 Remove the rear cover.3 Using a screwdriver, loosen the screw." Do not remove any screw other than the on
Dual In-Line Memory Module (DIMM)3045 Insert the new DIMM straight into the DIMM connector until the latches snap into the locked position.Observe the
Hard Disk Kit 305Hard Disk KitIf you install a hard disk kit, the followings can be performed: Job printing/saving Fonts/forms/color profile downloa
About the Control Panel18 Copy settingsNo. Indication Description1 Media tray Indicates the media tray that is selected. For details on selecting the
Hard Disk Kit3062 Remove the rear cover.3 Using a screwdriver, loosen the screw." Do not remove any screw other than the one indicated in the il
Hard Disk Kit 3075 Plug the cable on the hard disk kit into the connector on the con-troller board.6 Insert the three mounting pins on the hard disk k
Hard Disk Kit30810 Reconnect the power cord, and turn on the machine.11 Declare the Hard Disk in the Windows printer driver (Properties/Configure tab)
CompactFlash 309CompactFlashIf you install a CompactFlash card, the followings can be performed: Fonts/forms/color profiles download User Authentica
CompactFlash3101 Turn off the machine and discon-nect the power cord and inter-face cables.2 Remove the rear cover.3 Using a screwdriver, loosen the s
CompactFlash 3114 Open the inside cover.5 Plug the cable on the CF adapter into the connector on the controller board.6 Insert the three mounting pins
CompactFlash3127 Fully insert the CompactFlash card into the appropriate slot. When the CompactFlash card is correctly inserted, the button on the top
Tray 3 (Lower Feeder Unit) 313Tray 3 (Lower Feeder Unit)You can install up to one optional lower feeder unit (Tray 3). The lower feeder unit increases
Tray 3 (Lower Feeder Unit)314Installing Tray 3NoteSince consumables are installed in the machine, be sure to keep the machine level when moving it in
Tray 3 (Lower Feeder Unit) 3154 With another person’s help, place the machine on top of the lower feeder unit, making sure that the positioning pins o
About the Control Panel 194 Collated (Sort) copyingIndicates whether or not collated (Sort) copying is selected. For details on selecting collated (So
Tray 3 (Lower Feeder Unit)3167 Reconnect the power cord, and turn on the machine.8 Declare the Tray 3 in the Windows printer driver (Properties/Config
AAppendix
Technical Specifications318Technical SpecificationsType Desktop (Tandem Full Color A4 laser beam printer-based all-in-one)Document holder StationaryDe
Technical Specifications 319Media sizes Tray 1 (manual feed tray) Paper width: 92 to 216 mm (3.6" to 8.5") Paper length: 148 to 356 mm (5.
Technical Specifications320Operating humidity 15% to 85%Power supply 120 V, 220 to 240 V (50 to 60 Hz, ±3%)Power consumption 120 V, 220 to 240 V: 1250
Technical Specifications 321Consumable Life Expectancy Chart User-ReplaceableItem Average Life ExpectancyToner cartridge Standard in-box Cartridge: Pr
Technical Specifications322" The values shown for the toner cartridge and waste toner bottle indi-cate the number of pages for simplex printing
Entering Text 323Entering TextWhen specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters,
Entering Text324Entering NamesEntering E-mail AddressesKeypadKeyAvailable characters[1] [A]1 1 .,'?¿!¡"1-()@/:;_2 2 ABC2abcÆÇàáâãäåæç3 3 DEF
Entering Text 325Changing Input ModeEach press of the key switches the input mode between numbers and let-ters.[1…]: Numbers can be typed in.[A…]: L
About the Control Panel20Main Screen (Scan Mode)No. Indication Description1 Scan settings Allows the current settings to be checked and the various se
Entering Text326Correcting Text and Input Precautions To erase all entered text, hold down the Back key. To delete only part of the entered text, us
Our Concern for Environmental Protection 327Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have determined that this machine m
Our Concern for Environmental Protection328
329IndexNumerics2in1/4in1 copy 158AAddress bookSearching address 181Selecting address 181Admin. Management menu 40Advanced tab 143Antistatic protecti
330Select media tray 157Zoom ratio 156Copy Setting menu 56Cover Page tab 144DDial Register menu 58Direct Print menu 67Dual in-line memory module 302Du
331Media misfeed messages 249Service messages 297Status messages 287Misfeed problems 270Clearing 248Media path 248Preventing 247OOriginal mediaLoadin
332Specify destination address 178Specify multiple destinations 184Scanner driverTWAIN driver (Macintosh) 172TWAIN driver (Windows) 169WIA driver (Win
About the Control Panel 21 Scan settingsNo. Indication Description1 Data format Indicates the data format that is selected. For details on selecting
About the Control Panel223 Scan data desti-nationIndicates the specified destination for the scan data. For details on specifying the destination of t
About the Control Panel 23Main Screen (Fax Mode)9UTILITYSelect this menu item to change the various machine settings. For details, refer to “UTILITY M
About the Control Panel24 Fax settingsNo. Indication Description1 Fax quality Indicates the fax quality that is selected. For details on selecting th
About the Control Panel 253TIMER TXSelect this menu item to specify the time when the fax is to be sent. For details, refer to the Facsimile User’s Gu
11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer
About the Control Panel26Print ScreenWhen a print job is received, PRINTER: Printing appears in the status section of the main screen. To display the
Checking the Machine Status and Settings 27Checking the Machine Status and SettingsTONER REMAININGWith the main screen displayed, press the * key to d
Checking the Machine Status and Settings28TOTAL PRINTThe total number of pages for each of the following can be checked.SUPPLY STATUSThe remaining amo
Checking the Machine Status and Settings 29TX/RX RESULTFor details, refer to the Facsimile User’s Guide on the Documentation CD/DVD.REPORTThe machine
Checking the Machine Status and Settings30PCL FONT LISTPrints the PCL font list.DIRECTORY LISTPrints the directory list of the hard disk or a CompactF
Configuration Menu Overview 31Configuration Menu OverviewTo display the settings menu for this machine, select UTILITY in the main screen, and then pr
Configuration Menu Overview32"* This menu item appears when ADOMIN. MANAGEMENT/CAMERA DIRECT is set to ENABLE.FAX RX OPERATIONREPORTINGSCAN SETT
Configuration Menu Overview 33MACHINE SETTING MenuMACHINE SETTING AUTO PANEL RESETPREHEAT MODEENERGY SAVE MODELCD CONTRASTKEY SPEED TIME TO STARTINTER
Configuration Menu Overview34" Manufacturer’s default settings appear in bold.TONER NEAR EMPTYI-UNIT NEAR EMPTYAUTO CONTINUECALIBRATIONAUTO PANE
Configuration Menu Overview 35KEY SPEEDTIME TO STARTSetting0.1sec / 0.3sec / 0.5sec / 1.0sec / 1.5sec / 2.0sec / 2.5sec / 3.0secSpecify the length of
Legal Restrictions on CopyingCertain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the o
Configuration Menu Overview36BUZZER VOLUMESettingOFF / LOW / HIGHSelect the volume of the sound produced when a key is pressed and of the alarm that i
Configuration Menu Overview 37PAPER SETUP MenuPAPER SETUP TRAY1 PAPERTRAY2 PAPER
Configuration Menu Overview38" Manufacturer’s default settings appear in bold.TRAY1 PAPERMedia typePLAIN PAPER / THICK PAPER / THICK PAPER2 / TR
Configuration Menu Overview 39TRAY2 PAPERPaper sizeA4 / A5 / B5 / LETTER / G LETTER / STATEMENT / EXECUTIVE / CUSTOMSelect the size of the media loade
Configuration Menu Overview40ADMIN. MANAGEMENT Menu" The ADMIN. MANAGEMENT menu is accessible only by the adminis-trator. To display the setting
Configuration Menu Overview 41FTP TX*1SMB*1BONJOUR*1DYNAMIC DNS*1IPP*1RAW PORT*1 DISABLE/ENABLEBIDIRECTIONALSLP*1SNMP*1WSD PRINT*1IPSEC*1IP ADDR. FILT
Configuration Menu Overview42IPv6*1DISABLE/ENABLEAUTO SETTING*2LINK LOCAL*2GLOBAL ADDRESS*2GATEWAY ADDRESS*2NETWAREAPPLETALKSPEED/DUPLEXIEEE802.1XE-MA
Configuration Menu Overview 43SMTP SERVER ADDR.SMTP PORT NO.SMTP TIMEOUTTEXT INSERTPOP BEFORE SMTP DISABLE/ENABLEPOP3 SERVER ADDR.*3POP3 PORT NO.*3POP
Configuration Menu Overview44LDAP SETTING DISABLE/ENABLELDAP SERVER ADDR.*5LDAP PORT NO.*5SSL SETTING*5SEARCH BASE*5ATTRIBUTE*5SEARCH METHOD*5LDAP TIM
Configuration Menu Overview 45CAMERA DIRECTUSB SETTINGCOMM. SETTING TONE/PULSELINE MONITORPSTN/PBXUSER SETTING PTT SETTINGDATE&TIMEDATE FORMATPRES
For EU member states onlyThis symbol means: Do not dispose of this product together with your household waste!Please contact the Local Authority for a
Configuration Menu Overview46"*1 This menu item appears when ADMIN. MANAGEMENT/NET-WORK SETTING/TCP/IP is set to ENABLE.*2 This menu item appear
Configuration Menu Overview 47" Manufacturer’s default settings appear in bold.ADMINISTRATOR NO.Specify the new administrator access code.REMOTE
Configuration Menu Overview48BOOTPSettingDISABLE / ENABLEIf there is a BOOTP server on the net-work, specify whether the IP address and other network
Configuration Menu Overview 49SLPSettingDISABLE / ENABLESelect whether or not to enable SLP.SNMPSettingDISABLE / ENABLESelect whether or not to enable
Configuration Menu Overview50SPEED/DUPLEXSettingAUTO / 10BASE FULL / 10BASE HALF / 100BASE FULL / 100BASE HALF / 1000BASE FULLSpecifies the transmissi
Configuration Menu Overview 51TEXT INSERTSettingOFF / ONSelect whether or not the specified text is inserted into the E-mail message.POP BEFORE SMTPDI
Configuration Menu Overview52LDAP SETTINGDISABLE/ENABLESettingDISABLE / ENABLESelect whether or not to enable the LDAP function.LDAP SERVER ADDR.Speci
Configuration Menu Overview 53LDAP PASSWORDSpecify the password (up to 32 charac-ters) used to connect to the LDAP server.DOMAIN NAMESpecify the domai
Configuration Menu Overview54USER SETTINGPTT SETTINGSettingARGENTINA / AUSTRA-LIA / AUSTRIA / BEL-GIUM / BRAZIL / CANADA / CHINA / CZECH / DENMARK / E
Configuration Menu Overview 55PRESET ZOOMSettingINCH / METRICSelect the measurement units for the preset zoom ratios.The default setting is INCH for U
Contents iContents1 Introduction ... 1Getting Acqu
Configuration Menu Overview56COPY SETTING Menu" Manufacturer’s default settings appear in bold.COPY SETTING PAPER PRIORITYQUALITY PRIORITYDENSIT
Configuration Menu Overview 57DENSITY PRI-ORITYSettingAUTO / MANUALSelect the density that is normally used.DEN-SITY LEVELAUTOSetting(LIGHT) (DARK)Adj
Configuration Menu Overview58DIAL REGISTER MenuDIAL REGISTER FAVORITESPEED DIALGROUP DIALFAVORITERegister frequently used fax numbers and e-mail addre
Configuration Menu Overview 59FAX TX OPERATION Menu." Manufacturer's default settings appear in bold.FAX TX OPERATION DENSITY LEVELQUALITY
Configuration Menu Overview60DEFAULT TXSettingMEMORY TX / DIRECT TXSelect the desired method for sending documents.MEMORY TX: With this method, the fa
Configuration Menu Overview 61FAX RX OPERATION Menu." Manufacturer's default settings appear in bold.FAX RX OPERATION MEMORY RX MODENO. of
Configuration Menu Overview62No. of RINGSSetting1 to 16 (Default: depends on PTT SETTING)Enter the number of rings (between 1 and 16) until the machin
Configuration Menu Overview 63FORWARDSettingOFF / ON / ON(PRINT)Select whether or not to forward received fax docu-ments.OFF: Select this setting to n
Configuration Menu Overview64REPORTING Menu" Manufacturer's default settings appear in bold.REPORTING ACTIVITY REPORTTX RESULT REPORTRX RES
Configuration Menu Overview 65SCAN SETTING MenuRX RESULT REPORTSettingON / ON(ERROR) / OFFSelect whether the report showing the result of a reception
Contentsii2 Control Panel and Configuration Menu ... 13About the Control Panel 14Control Panel
Configuration Menu Overview66" Manufacturer’s default settings appear in bold.RESOLUTIONSetting150×150dpi / 300×300dpi / 600×600dpiSelect the de
Configuration Menu Overview 67DIRECT PRINT Menu" This menu item appears when UTILITY/ADMIN. MANAGEMENT/CAMERA DIRECT is set to ENABLE." Ma
Configuration Menu Overview68PAPER SIZETRAY1 PAPERMedia typePLAIN PAPER / THICK PAPER / THICK PAPER2 / LABELS / POST-CARD / GLOSSY / GLOSSY2Paper size
PS/PCL PRINT Menu 69PS/PCL PRINT MenuTo display the PS/PCL PRINT menu, select PS/PCL PRINT in the main screen (Copy mode), and then press the Select k
PS/PCL PRINT Menu70" If no jobs have been stored on the hard disk, the message NO STORED JOB appears when PROOF/PRINT MENU is selected.PRINTFoll
PS/PCL PRINT Menu 71PAPER MENUPAPER MENU ANY TRAY SET-TINGTRAY1 PAPER TRAY1 ANY SIZETRAY1 ANY TYPETRAY2 PAPER TRAY2 ANY SIZETRAY2 ANY TYPETRAY3 PAPER*
PS/PCL PRINT Menu72"*1 This menu item appears only if an optional lower feeder unit is installed.*2 This menu item appears only if an optional h
PS/PCL PRINT Menu 73TRAY MAPPINGTRAY MAPPING MD.SettingON / OFFSelect whether or not the Tray Mapping function is used.LOGICAL TRAY0-9SettingPHYSICAL
PS/PCL PRINT Menu74QUALITY MENUQUALITY MENUCOLOR MODEBRIGHTNESSHALFTONE IMAGE PRINTINGTEXT PRINTINGGRFX. PRINTINGEDGE ENHANCEMENTIMAGE PRINTINGTEXT PR
PS/PCL PRINT Menu 75RGB INTENTRGB GRAYTEXT PRINTINGRGB SOURCERGB INTENTRGB GRAYGRFX. PRINTINGRGB SOURCERGB INTENTRGB GRAYPS SETTING IMAGE PRINTINGRGB
Contents iiiGuaranteed Imageable (Printable) Area 115Imageable Area—Envelopes 115Page Margins 115Loading Media 116How do I load media? 116Tray 1 (Manu
PS/PCL PRINT Menu76RGB INTENTRGB GRAYDESTINA-TION PROFGRFX. PRINTINGRGB SOURCERGB INTENTRGB GRAYDESTINA-TION PROFSIMULATION SIMULATION PROFSIM. INTENT
PS/PCL PRINT Menu 77SHADOWMAGENTA HIGHLIGHTMIDDLESHADOWYELLOW HIGHLIGHTMIDDLESHADOWBLACK HIGHLIGHTMIDDLESHADOWCOLOR SEPA-RATION
PS/PCL PRINT Menu78" Manufacturer's default settings appear in bold.COLOR MODESettingCOLOR/GRAYSCALEIf COLOR is selected, the pages are pri
PS/PCL PRINT Menu 79TEXT PRINTINGSettingLINE ART/DETAIL/SMOOTHSelect how halftones in text are reproduced.If LINE ART is selected, halftones are repro
PS/PCL PRINT Menu80TEXT PRINTINGSettingON/OFFSelect whether text edges are emphasized.If ON is selected, the edges are empha-sized.If OFF is selected,
PS/PCL PRINT Menu 81ECONOMY PRINTSettingON/OFFSelect whether to print graphics with a reduced density by reducing the amount of toner that is used.If
PS/PCL PRINT Menu82RGB GRAYSettingCOMPOSITE BLACK/BLACK AND GRAY/BLACK ONLYSpecify how black and grays are reproduced in RGB image data.If COMPOSITE B
PS/PCL PRINT Menu 83RGB INTENTSettingVIVID/PHOTOGRAPHICSpecify the characteristic applied when converting RGB text data to CMYK data.If VIVID is selec
PS/PCL PRINT Menu84RGB INTENTSettingVIVID/PHOTOGRAPHICSpecify the characteristic applied when converting RGB graphics data to CMYK data.If VIVID is se
PS/PCL PRINT Menu 85PS SETTINGSIMAGE PRINTINGRGB SOURCESettingDEVICE COLOR/sRGB/AppleRGB/AdobeRGB1998/ColorMatchRGB/BlueAdjustRGBSpecify the color spa
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