Konica-minolta bizhub 552 User Manual download pdf (Page 64)

Appendix

AU-211P 63

5.3 Troubleshooting

If an error occurs during running, refer to the following.

This system will become unavailable if the HDD is formatted after the priority

setting is changed to overwrite HDD data or change the encryption word. In

that case, contact your service representative.

If any of the above errors recur after taking the specified action, or if other

errors occur, contact your service representative.

Status Point to be checked Action

Failed to

Did you enter the correct PIN

code?

Check the PIN code, and enter the

correct one.

Cannot login. Is the PKI card locked? If the number of authentication

failures reaches a specific limit, the

PKI card will be locked to prevent

the authentication. For details on

how to unlock the PKI card, contact

the PKI card administrator.

Scanning

does not

start.

Did you restart the MFP after

connecting this unit to the

MFP?

Turn the MFP Main Power off,

disconnect the USB cable from

either the MFP or this unit once,

and connect it again. Wait at least

10 seconds, and turn the MFP Main

Power on.

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Konica-minolta bizhub 552 User Manual Page 64