Konica-minolta bizhub 20P User Manual Page 120
- Page / 161
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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7
7
Troubleshooting7
You can correct most problems by yourself. If you need additional help, visit us at http://konicaminolta.com/.
Identifying your problem 7
First, check the following: 7
The AC power cord is connected properly and the printer is turned on.
All of the protective parts have been removed.
The toner cartridge and drum unit are installed properly.
The front and back covers are fully closed.
Paper is inserted properly in the paper tray.
The interface cable is securely connected to the printer and the computer.
The correct driver for the printer has been chosen and is installed.
The computer is set up to connect to the correct printer port.
Printer does not print:
7
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
Printer LED is blinking
See LEDs (Light Emitting Diodes) on page 71.
Status Monitor Error Message appears
See Error messages in the Status Monitor on page 111.
Paper handling
See Paper handling on page 114 and Paper jams and how to clear them on page 115.
Other problems
See Other problems on page 131.
Pages are printed, but there are problems with:
7
Print quality
See Improving the print quality on page 124.
Printout is incorrect
See Solving print problems on page 130.
Troubleshooting 7
- USER’S GUIDE 1
- Using this guide 2
- Safety precautions 3
- Trademarks 7
- Shipment of the Printer 7
- Table of Contents 8
- A Appendix 10
- About this Printer 1 11
- About this Printer 12
- Front view 1 13
- Back view 1 14
- Positioning the printer 1 15
- Printing Methods 2 16
- Printing Methods 17
- Types of envelopes 2 19
- Unprintable area 2 20
- Printing methods 2 21
- Duplex printing 2 35
- Automatic duplex printing 2 39
- Booklet printing 2 41
- Driver and Software 3 42
- Driver and Software 43
- Basic tab 3 44
- Paper Size 3 45
- Orientation 3 45
- Copies 3 45
- Media Type 3 45
- Resolution 3 46
- Print Setting 3 46
- Multiple Page 3 46
- Duplex / Booklet 3 47
- Paper Source 3 48
- Advanced tab 3 48
- Scaling 3 48
- Reverse Print 3 48
- Use Watermark 3 49
- Header-Footer Print 3 49
- Toner Save Mode 3 49
- Administrator 3 49
- Other Print Options... 3 50
- Use Reprint 3 50
- Sleep Time 3 51
- Macro 3 51
- Page Protection 3 51
- Density Adjustment 3 52
- Error Message Printout 3 52
- Improve Print Output 3 52
- Accessories tab 3 53
- Support 3 55
- Status Monitor 3 55
- 3™ language emulation for 56
- Printing Preferences 3 57
- Advanced options 3 59
- Choosing page setup options 3 62
- Choosing printing options 3 63
- Cover Page 3 64
- Paper Feed 3 64
- Layout 3 65
- Print Settings 3 66
- Duplex Printing 3 69
- (Post Script 71
- Open the Utilities folder 72
- Click Add 72
- Choose USB 73
- For Mac OS X 10.3 users: 73
- For Mac OS X 10.5 and 10.6 75
- Select Print & Fax 75
- Click + 76
- Quit System Preferences 76
- Restart the Macintosh 78
- Software 3 79
- Setting 1(default) Setting 2 80
- HP LaserJet HP LaserJet 80
- BR-Script 3 BR-Script 3 80
- Control Panel 4 81
- Control Panel 82
- Service call indications 4 87
- Control panel buttons 4 89
- Print a test page 4 90
- Print Fonts 4 92
- Default settings 4 93
- Options 5 94
- SO-DIMM (memory module) 5 95
- Put the DIMM cover back on 97
- Routine Maintenance 6 98
- Toner cartridge 6 99
- Replace Toner message 6 100
- IMPORTANT 101
- Routine Maintenance 105
- Drum unit 6 106
- Cleaning 6 111
- Close the front cover 115
- Cleaning the corona wires 6 118
- Troubleshooting 7 120
- user) or Status 121
- Troubleshooting 122
- Error message printout 7 123
- Paper handling 7 124
- Jam Rear / Duplex 7 130
- Open the back cover 132
- Improving the print quality 7 134
- Solving print problems 7 140
- Network problems 7 141
- Other problems 7 141
- Appendix A 142
- Controller 0 143
- Software 0 143
- Control panel 0 144
- Paper handling 0 144
- Media specifications 0 144
- Supplies 0 145
- Dimensions / weights 0 145
- Computer requirements 0 146
- Unit Europe USA 147
- 80 to 90 75 to 90 147
- Appendix 148
- Symbol and character sets 0 150
- Definition of parameters 0 152
- Bar code mode 0 152
- Bar code 0 153
- Quiet zone 0 154
- Expanded character rotation 0 155
- Bar code data start 0 155
- Box drawing 0 157
- Line block drawing 0 157
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