Konica-minolta bizhub 181 User Manual download pdf (Page 85)

Using the machine as a fax machine Chapter 2

Using the machine as a fax machine

2-18 bizhub 181

2.8 Transmission errors and remedies

Check the following if the fax cannot be sent or a fax cannot be received.

Faxes cannot be sent

Symptom Possible cause Remedy

The document cannot be

scanned.

Is the document too thick? Position the document on the

original glass to send it.

Is the document tool thin or

too small?

Position the document on the

original glass to send it.

Is the original glass dirty? Wipe the original glass with a

soft, dry cloth.

The document was scanned

at an angle.

Were the document guides

correctly adjusted to the width

of the document?

Adjust the document guides

for the size of the document.

The fax received by the recip-

ient is not clear.

Is the document incorrectly

positioned?

Position the document cor-

rectly.

Is the original glass dirty? Wipe the original glass with a

soft, dry cloth.

Is the text in the document too

faint?

Adjust the scanning density.

Is there a problem with the re-

cipient’s fax machine?

Check that this machine can

make clean copies. If it can,

try sending the fax again.

The fax received by the recip-

ient is blank.

The document was sent with

the front side facing down

(when using the document

feeder).

Load the document with the

front side facing up, and then

try sending the fax again.

Faxes cannot be sent auto-

matically.

Was the fax number incor-

rect?

Check the fax number.

Is a number specifically for tel-

ephone calls being dialed?

Check the fax number.

Is there a problem with the re-

cipient’s fax machine (it is out

of paper, it is not set to receive

faxes automatically, it is

turned off, etc.)?

Have the recipient check their

fax machine.

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