Konica-minolta bizhub C10P User Manual

bizhub C10P User’s GuideA00V-9574-00A

Contents iiWindows XP/Server 2003 12Windows 2000/NT 4.0 12Using the PostScript and PCL Printer Driver 13Common Buttons 13OK 13Cancel 13Apply 13He

Replacing Consumables886 Install a new backup battery." When installing the new backup battery, make sure that the + side faces up.7 Attach the

Replacing Consumables 8910 Reconnect the power cord, and turn on the printer.11 From the control panel, select SYSTEM DEFAULT/DATE & TIME, and the

Replacing Consumables90

Maintaining the Printer

Maintaining the Printer92Maintaining the PrinterCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions contained

Maintaining the Printer 93 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum ca

Cleaning the Printer94Cleaning the PrinterCAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.ExteriorReady ErrorMenuSele

Cleaning the Printer 95InteriorCleaning the Media Feed Roller and Laser Lens1 Pull the lever, and then open the top cover." If there is paper in

Cleaning the Printer96NotePosition the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal

Cleaning the Printer 974 Clean the laser lens by wiping it with a soft, dry cloth.5 Reinstall the drum cartridge.BOTTOM VIEW

ContentsiiiSYSTEM DEFAULT MENU 42SERVICE MENU 47LANGUAGE MENU 475 Using Media ...

Cleaning the Printer986 Carefully close the top cover.Cleaning the Duplex Option Feed Rollers1 Open the duplex cover.2 Clean the feed rollers by wipin

Cleaning the Printer 993 Carefully close the duplex cover.Cleaning the Media Feed Rollers for Tray 21 Lift the printer off of Tray 2 and temporarily p

Storing the Printer1003 Lift the printer and reinstall it on top of Tray 2.Storing the PrinterNoteIf this printer is not to be used for an extended pe

Storing the Printer 101NoteSince a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting f

Storing the Printer102

Troubleshooting

Introduction104IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the

Preventing Media Misfeeds 105Preventing Media MisfeedsMake sure that...Media matches the printer specifications.Media is flat, especially on the leadi

Understanding the Media Path106Understanding the Media PathUnderstanding the printer’s media path will help you locate media misfeeds.1 Output tray2 T

Clearing Media Misfeeds 107Media Misfeed Messages and Clearing ProceduresClearing a Media Misfeed in the Printer1 Pull the lever, and then open the to

Contents iv8 Troubleshooting ...103Introduction 104Printing

Clearing Media Misfeeds1082 Carefully pull out the drum car-tridge.NotePosition the removed drum cartridge as shown in the illustration at the right.

Clearing Media Misfeeds 1094 Remove any misfed media." Always remove the mis-fed media in the feed direction as shown only. If it is difficult t

Clearing Media Misfeeds1105 Return the fuser separator levers to their original positions.6 Reinstall the drum cartridge.

Clearing Media Misfeeds 1117 Carefully close the top cover.

Clearing Media Misfeeds112Clearing a Media Misfeed From Tray 21 Pull out Tray 2 as far as possi-ble.2 Lift up Tray 2 to remove it.3 Remove any misfed

Clearing Media Misfeeds 1134 Remove the lid from Tray 2, and then remove all paper from the tray.5 Fan the paper, and align its edges.6 Load the media

Clearing Media Misfeeds1147 Reinsert Tray 2.Clearing a Media Misfeed from the Duplex Option1 Open the duplex cover.2 Carefully pull out the misfed med

Clearing Media Misfeeds 1153 Close the duplex cover.

Solving Problems with Media Misfeeds116Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checked,

Solving Problems with Media Misfeeds 117Media is misfeeding.The media is not cor-rectly positioned in the tray.Remove the misfed media and reposi-tio

Introduction

Solving Problems with Media Misfeeds118Media is misfeeding.Transparencies have collected static elec-tricity in the tray.Remove the transparencies an

Solving Other Problems 119Solving Other ProblemsSymptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.

Solving Other Problems120Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transpar-ency).It takes

Solving Other Problems 121Not all pages print.The Cancel key was pressed.Make sure no one pressed the Cancel key while your job was printing.The tray

Solving Other Problems122You hear unusual noises.The printer is not level.Place the printer on a flat, hard, level surface.The tray is not installed c

Solving Problems with Printing Quality 123Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on

Solving Problems with Printing Quality124Image is too light; there is low image density.Laser lens is dirty. Clean the laser lens.The media is moist f

Solving Problems with Printing Quality 125The print or color density is uneven.One or more of the toner cartridges may be defective or low.Remove the

Solving Problems with Printing Quality126There are toner smudges or residual images.One or more of the toner cartridges are defective or installed inc

Solving Problems with Printing Quality 127Image defects.The laser lens is dirty. Clean the laser lens.A toner cartridge may be leaking.Remove the tone

Getting Acquainted with Your Printer2Getting Acquainted with Your PrinterSpace RequirementsTo ensure easy operation, consumable replacement and mainte

Solving Problems with Printing Quality128If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support w

Status, Error, and Service Messages 129Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-s

Status, Error, and Service Messages130Error Messages (Warning)PROCESSINGThe printer is processing data.No action needed.bizhub C10P STARTING SYSTEMTh

Status, Error, and Service Messages 131PAPER MISMATCHWhen using Tray 1: The paper size set from the printer driver is different from the size of paper

Status, Error, and Service Messages132Error Messages (Operator Call)This message...means... do this...DISK ERRORThe hard disk is full or dam-aged.Init

Status, Error, and Service Messages 133PAPER JAM TRAY XMedia has misfed while being pulled from the specified tray (X).Locate and remove the mis-feed.

Status, Error, and Service Messages134Service MessagesThese messages indicate a more serious error that can only be corrected by a customer service en

Installing Accessories

Introduction136IntroductionNoteUse of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides infor

Dual In-Line Memory Module (DIMM) 137Dual In-Line Memory Module (DIMM)A dual in-line memory module (or DIMM) is a compact circuit board with sur-face-

Getting Acquainted with Your Printer 3Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, so

Dual In-Line Memory Module (DIMM)1382 Using a screwdriver, remove the screw on the back of the printer.3 Remove the rear panel." Since there are

Dual In-Line Memory Module (DIMM) 1396 Reconnect all interface cables.7 Reconnect the power cord, and turn on the printer.8 Declare the additional RAM

Hard Disk140Hard DiskIf a hard disk is installed, fonts can be downloaded and saved, and the over-lay function can be used.Installing a Hard DiskNoteI

Hard Disk 1413 Remove the rear panel." Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull-ing the

Hard Disk1426 Attach the hard disk to the printer controller board.7 Reinstall the panel and tighten the screw." If you removed the duplex optio

Duplex Option 143Duplex OptionDuplex (Double Sided) printing can be performed automatically with the duplex option and enough memory installed. See “R

Duplex Option1442 Remove the two knockout plates and the tape.3 Prepare the duplex option." Before installing the duplex option, open the duplex

Duplex Option 1454 Install the duplex option.NoteWhen attaching the duplex option, attach the bottom of the option first, as shown. If the duplex opti

Duplex Option1466 While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place." Make sure t

Tray 2 147Tray 2If Tray 2 is installed, up to 500 additional sheets of A4/Letter-size paper can be loaded.Installing Tray 2NoteSince consumables are i

Getting Acquainted with Your Printer4Rear View1—USB port2—Parallel port3—10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface portFront View with Optio

Tray 21483 Lift the printer and place it on top of Tray 2, making sure that the positioning pins on Tray 2 cor-rectly fit into the holes in the bot-to

Appendix

Safety Specifications150Safety SpecificationsTechnical SpecificationsPrinterPrinterSafety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03Eur

Technical Specifications 151Print speed SimplexMonochrome: 20.0 pages per minute for A4, Letter (plain paper)Full color: 5.0 pages per minute for A4,

Technical Specifications152Amperage 110 to 127 V: 11 A or less 220 to 240 V: 7 A or less Acoustic Noise Printing: 52 dB or lessStandby: 35 dB or lessE

Technical Specifications 153Consumable Life Expectancy ChartUser-ReplaceableService-Replaceable" The values listed in the above table indicate t

Our Concern for Environmental Protection154Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have determined that this machine me

IndexIndex155AAccessories 136DIMMs 137Duplex option 143Hard disk 140Tray 2 147Antistatic protection 136CConfiguration menu 27ConsumablesBackup battery

Index156IImageable area 58LLabels 54Letterhead 55Loading media 59MMaintenance 92MediaClearing misfeeds 106Imageable area 58Loading 59Path 106Preventin

About the Software

Software Utilities CD-ROM6Software Utilities CD-ROMPostScript Drivers" A specific PPD file has been prepared for applications (such as Page-Make

Software Utilities CD-ROM 7PPD Files" For details on the installation of the Windows printer drivers, refer to the bizhub C10P Installation Guid

TrademarksKONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.PageScope and bizhub are

Software Utilities CD-ROM8PageScope Net Care Printer management functions such as status monitoring and network settings can be accessed. For details

System Requirements 9System Requirements Personal computer– Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)– Power Mac G3 or later (

Selecting Driver Options/Defaults (for Windows)10Selecting Driver Options/Defaults (for Windows)Before you start working with your printer, you are a

Uninstalling the Printer Driver (for Windows) 11" With Windows NT 4.0, right-click the KONICA MINOLTA bizhub C10P PCL6 printer icon in the Print

Displaying Printer Driver Settings (for Windows)128 Restart your computer.9 The KONICA MINOLTA bizhub C10P printer driver will be uninstalled from you

Using the PostScript and PCL Printer Driver 13Using the PostScript and PCL Printer DriverCommon ButtonsThe buttons described below appear on each tab.

Using the PostScript and PCL Printer Driver14Easy SetTo save the current settings, enter a name, and then click Save. Afterward, the saved settings ca

Using the PostScript and PCL Printer Driver 15Advanced Tab (PostScript Printer Driver Only)The Advanced Tab allows you to Specify the PostScript outp

Using the PostScript and PCL Printer Driver16Cover Page TabThe Cover Page Tab allows you to Print front and back cover pages and separator pages Spe

Using the PostScript and PCL Printer Driver 17Quality TabThe Quality Tab allows you to Switch between color and grayscale printing Specify the print

SOFTWARE LICENSE AGREEMENTThis package contains the following materials provided by Konica Minolta Business Technolo-gies, Inc. (KMBT): software inclu

Using the PostScript and PCL Printer Driver18

Using the Status Monitor (Windows Only)

Working with the Status Monitor20Working with the Status MonitorIntroductionThe Status Monitor shows information about the current status of the print

Recognizing Status Monitor Alerts 21 Recovery Instructions—Provides you with explanations of what you need to do in order to correct problems and rec

Printer Control Panel and Configuration Menu

About the Control Panel24About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. In

About the Control Panel 25No. Key Function3  Moves up in the menu structure Within a menu choice that is changeable char-acter by character, scro

About the Control Panel26Toner Supply IndicatorsThe indicators shown below will appear, indicating the amount of toner that remains in the yellow (Y),

Configuration Menu Overview 27Configuration Menu OverviewThe bizhub C10P configuration menu accessible from the control panel is structured as shown b

11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer

Configuration Menu Overview28PROOF/PRINT MENU" This menu item appears only if an optional hard disk is installed.With this menu item, print jobs

Configuration Menu Overview 29Entering the PasswordIn order to print or delete a secured job, the four-digit password specified from the printer drive

Configuration Menu Overview30PRINT MENUWith this menu, printer information, such as the configuration page and the demo page, can be printed." A

Configuration Menu Overview 31PAPER MENUWith this menu, the media used for printing can be managed." * This menu item appears only if the duplex

Configuration Menu Overview32" All factory default values are shown in bold.INPUT TRAYTRAY 1 MODESettingsAUTO/CASSETTEWhen printing from Tray 1,

Configuration Menu Overview 33TRAY 2 MEDIA SIZESettingsLETTER/A4Select the setting for the size of paper loaded into Tray 2." The default settin

Configuration Menu Overview34TRAY CHAININGSettingsYES/NOIf YES is selected and the specified paper tray runs out of paper during printing, a paper tra

Configuration Menu Overview 35QUALITY MENUWith this menu, settings for the print quality can be specified. BLACK CYAN MAGENTA TONER OUT ACTION REPLACE

Configuration Menu Overview36" All factory default values are shown in bold.REPLACE TONERBLACKSettingsYES/NOWhen YES is selected, the carousel r

Configuration Menu Overview 37AIDC REQUEST AIDCSettingsNO/YESIf YES is selected, image adjustments are performed.MODESettingsON/OFFIf ON is selected,

4. DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an “AS IS” basis. Adobe makes no representation as to the adequacy of the Software for

Configuration Menu Overview38INTERFACE MENUWith this menu, interface settings can be specified." Restart the printer after changing settings in

Configuration Menu Overview 39" All factory default values are shown in bold.ETHER-NETTCPIP ENABLESettingsYES/NOIf YES is selected, TCP/IP is en

Configuration Menu Overview40SUBNET MASKSetting0.0.0.0Specify the subnet mask for the network. Use the Up, Down, Left, and Right keys to specify the v

Configuration Menu Overview 41NET ZONESettings,Specify the Macintosh EtherTalk zone.The zone name can contain a maximum of 16 characters.NET ZONE2Sett

Configuration Menu Overview42SYSTEM DEFAULT MENUWith this menu, settings can be specified to adjust the operation of the printer, such as the time unt

Configuration Menu Overview 43" * These menu items appear only if an optional hard disk is installed. ** This menu item appears only on 120 V un

Configuration Menu Overview44PCL LINE TERMI-NATIONSettingsCR=CR LF=CRLF/ CR=CR LF=LF/ CR=CRLF LF=LF/ CR=CRLF LF=CRLFSelect the definitions of the CR/L

Configuration Menu Overview 45SYSSTARTSettingsNO/YESSelect whether or not the PostScript format definitions file is applied when the printer is turned

Configuration Menu Overview46SECU-RITYCONFIG ENABLESettingsOFF/ONSelect whether or not the menus are protected with a password.If ON is selected, all

Configuration Menu Overview 47SERVICE MENUWith this menu, the service representative can adjust the printer and perform maintenance operations. This m

9. GOVERNING LAW This Agreement will be governed by and construed in accordance with the substantive laws in force in the State of California as such

Configuration Menu Overview48

Using Media

Media Specifications50Media SpecificationsWhat types and sizes of media can I load? " For custom sizes, use the printer driver to specify the se

Media Types 51Media TypesBefore purchasing a large quantity of special media, do a trial print with the same media and check the print quality.Keep me

Media Types52" Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet paper. Layered  Adhesive Folded,

Media Types 53DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause printer misfeed-ing)EnvelopesPrint on the fr

Media Types54LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the p

Media Types 55LetterheadTry printing your data on a sheet of plain paper first to check placement. PostcardsTry printing your data on a sheet of plain

Media Types56Use postcards that are Approved for laser printersDO NOT use postcards that are Coated Designed for inkjet printers Precut or perfora

Media Types 57" If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one

5. All company names and product names used in this document is the trademarks or regis-tered trademarks of their respective holder.This ICC Profile m

Media Types58What Is the Guaranteed Imageable (Printable) Area?The printable area on all media sizes is up to 4 mm (0.157") from the edges of the

Loading Media 59Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 200 sheets

Loading Media602 Slide the media guides to pro-vide more space between them.3 Load the paper face up in the tray." Do not load paper above the M

Loading Media 614 Slide the media guides against the edges of the paper.5 Close the front panel of Tray 1 tray, and then reattach the lid.Other MediaW

Loading Media62Loading Envelopes1 Remove the lid from Tray 1, and then open the front panel of Tray 1.2 Remove any media from the tray.3 Slide the med

Loading Media 63" For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer.5 Slide the m

Loading Media647 Pull the lever, and then open the top cover." If there is paper in the output tray, remove it. Fold up the output tray before o

Loading Media 65NoteSince a media misfeed or decreased print quality may occur, be sure to return the levers on the fuser unit to the setting for plai

Loading Media66Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency1 Remove the lid from Tray 1, and then open the front panel of Tray 1.

Loading Media 675 Slide the media guides against the edges of the media.6 Close the front panel of Tray 1 tray, and then reattach the lid.Tray 2Loadin

Loading Media682 Lift up Tray 2 to remove it.3 Remove the lid from Tray 2.4 Press down the media pressure plate to lock it into place.

Loading Media 695 Load the paper face up in the tray." Do not load above the 100% line. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be

Loading Media707 Reinsert Tray 2 into the printer.

Duplexing 71DuplexingSelect paper with high opacity for duplex (double sided) printing. Opacity refers to how effectively paper blocks out what is wri

Output Tray72In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per-formed.The following Order settings are available when “Book

Media Storage 73Media StorageHow do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it.Media that

Media Storage74

Replacing Consumables

Replacing Consumables76Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.About

Replacing Consumables 77When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved K

ContentsContentsi1 Introduction ... 1Getting Acqua

Replacing Consumables78Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wi

Replacing Consumables 792 Pull the lever, and then open the top cover." If there is paper in the output tray, remove it. Fold up the output tray

Replacing Consumables80" You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (

Replacing Consumables 817 Remove the cover from the toner roller." Do not touch or scratch the toner roller.8 Align the shaft on each end of the

Replacing Consumables8210 Close the front cover.11 Carefully close the top cover." The printer must complete a calibration cycle (less than 2 mi

Replacing Consumables 83Replacing the Drum Cartridge1 Pull the lever, and then open the top cover." If there is paper in the output tray, remove

Replacing Consumables843 Prepare a new drum cartridge." Do not touch the PC drum on the drum car-tridge.4 Install the new drum cartridge.

Replacing Consumables 855 Carefully close the top cover." The printer must complete a calibration cycle (less than 2 minutes) after the drum car

Replacing Consumables86Replacing the Backup BatteryIf the backup battery is dead, the printer’s date and time cannot be retained. Follow the procedure

Replacing Consumables 873 Remove the rear panel." Since there are two hooks on the right side of the panel, remove the rear panel by slightly pu