Konica-minolta Magicolor 2430DL User Manual

magicolor 2430 DL User’s Guide®4139-7743-02A1800769-001B

Getting Acquainted with Your Printer2Getting Acquainted with Your PrinterSpace RequirementsTo ensure easy operation, consumable replacement and mainte

Clearing Media Misfeeds92Clearing a Media Misfeed From Tray 21 Pull out Tray 2 as far as possi-ble.2 Lift up Tray 2 to remove it.3 Remove any misfed p

Clearing Media Misfeeds 934 Remove the lid from Tray 2, and then remove all paper from the tray.5 Fan the paper, and align its edges.6 Load the media

Clearing Media Misfeeds947 Reinsert Tray 2.Clearing a Media Misfeed from the Duplex Option1 Open the duplex cover.2 Carefully pull out the misfed medi

Clearing Media Misfeeds 953 Close the duplex cover.

Solving Problems with Media Misfeeds96Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checked,

Solving Problems with Media Misfeeds 97Media is misfeeding.The media is not cor-rectly positioned in the tray.Remove the misfed media and reposi-tion

Solving Problems with Media Misfeeds98Media is misfeeding.Transparencies have collected static elec-tricity in the tray.Remove the transparencies and

Solving Other Problems 99Solving Other Problems" To order KONICA MINOLTA consumables, go to www.q-shop.com.Symptom Cause SolutionPrinter power i

Solving Other Problems100Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transpar-ency).It takes

Solving Other Problems 101Not all pages print.The Cancel key was pressed.Make sure no one pressed the Cancel key while your job was printing.The tray

Getting Acquainted with Your Printer 3Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, so

Solving Other Problems102With N-up on multiple cop-ies, the out-put is incorrect.Both the driver and the application have been set for collation.For N

Solving Problems with Printing Quality 103Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on

Solving Problems with Printing Quality104Image is too light; there is low image density.Laser lens is dirty. Clean the laser lens.The media is moist f

Solving Problems with Printing Quality 105The print or color density is uneven.One or more of the toner cartridges may be defective or low.Remove the

Solving Problems with Printing Quality106There are toner smudges or residual images.One or more of the toner cartridges are defective or installed inc

Solving Problems with Printing Quality 107Image defects.The laser lens is dirty. Clean the laser lens.A toner cartridge may be leaking.Remove the tone

Solving Problems with Printing Quality108If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support w

Status, Error, and Service Messages 109Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-s

Status, Error, and Service Messages110Error Messages (Warning)This message... means... do this...DRUM LOWThe drum cartridge is near the end of its lif

Status, Error, and Service Messages 111Error Messages (Operator Call)This message... means... do this...COVER OPEN DUPLEXDuplex cover is open. Close

Getting Acquainted with Your Printer4Front View with Options1—Tray 2Rear View with Options1—Duplex option11

Status, Error, and Service Messages112MEDIA JAM DUPLEX LOWERMedia has misfed in the duplex option.Locate and remove the misfeed.MEDIA JAM DUPLEX UPPER

Status, Error, and Service Messages 113X TONER NOT INSTALLEDThe X toner cartridge is not installed, or an unapproved toner cartridge is installed.Inst

Status, Error, and Service Messages114Service MessagesThese messages indicate a more serious fault that can only be corrected by a customer service en

10Installing Accessories

Introduction116IntroductionNoteUse of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. " This chapter provid

Dual In-Line Memory Module (DIMM) 117Dual In-Line Memory Module (DIMM)" You may need additional memory (DIMM) for complex graphics, and for dupl

Dual In-Line Memory Module (DIMM)118Installing a DIMMNoteIt’s very important to protect the printer controller board and any associated circuit boards

Dual In-Line Memory Module (DIMM) 1193 Remove the rear panel." Since there are two hooks on the right side of the panel, remove the rear panel b

Duplex Option1207 Reconnect the power cord, and turn on the printer.8 Print a configuration page from the special pages menu (SPECIAL PAGES/PRINT CONF

Duplex Option 121Installing the Duplex Option1 Turn off the printer.2 Remove the two knockout plates and the tape.3 Prepare the duplex option."

Software Installation

Duplex Option1224 Install the duplex option.5 Open the cover of the duplex option." Since the duplex option is not yet secured to the printer, h

Tray 2 1236 While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place." Make sure that bo

Tray 2124Installing Tray 2NoteSince consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent acc

Dust Cover 125Dust CoverWhen the dust cover is attached to Tray 1, the media is protected from dust, and operating noises from printing are reduced. W

Dust Cover1263 Attach the lid to the dust cover tray.Loading Media in Tray 1 with the Dust Cover Installed1 Remove the lid from the dust cover, and th

Dust Cover 1273 Load the media face up in the tray." Do not load above the M mark. Do not load more than 10 envelopes or 50 sheets of labels, po

Dust Cover128

Appendix

Safety Specifications130Safety SpecificationsTechnical SpecificationsPrinterPrinterSafety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03Eur

Technical Specifications 131Print speed SimplexMonochrome: 20.0 pages per minute for A4, Letter (plain paper)Full color: 5.0 pages per minute for A4,

Utilities and Documentation CD-ROM6Utilities and Documentation CD-ROMDrivers" For details of the Macintosh and Linux printer drivers, refer to t

Technical Specifications132Consumable Life Expectancy Chart Amperage 110 to 127 V: 11 A or less 220 to 240 V: 7 A or less Acoustic Noise Printing: 53

Our Concern for Environmental Protection 133Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have determined that this machine m

IndexIndex135AAccessories 116DIMMs 117Duplex option 120Dust cover 125Tray 2 123Antistatic protection 116BBooklet binding 102CConfiguration menu 22Cons

Index136LLabels 44Letterhead 45Loading media 49MMaintenance 76MediaClearing misfeeds 88Imageable area 48Loading 49Path 88Preventing misfeeds 87Media m

System Requirements 7System Requirements Personal computer– Pentium 2:400 MHz (Pentium 3:500 MHz or higher is recommended.)– Power Mac G3 or later (G

Selecting Driver Options/Defaults (For Windows)8Selecting Driver Options/Defaults (For Windows)Before you start working with your printer, you are ad

Uninstalling the Printer Driver (For Windows) 97 Click Apply." Depending on the version of the operating system, Apply may not appear. If this i

Using the Printer Driver10Windows 2000/Me/98SE/NT 4.01 From the Start menu, point to Settings, and then click Printers to display the Printers directo

Using the Printer Driver 11Easy SetTo save the current settings, enter a name, and then click Save. Afterward, the saved settings can be selected from

Thank YouThank you for purchasing a magicolor 2430 DL. You have made an excellent choice. Your magicolor 2430 DL is specially designed for optimal per

Using the Printer Driver12 Print using a form overlay Create/edit a form overlayQuality TabThe Quality tab allows you to Switch between color and m

Using the Windows Status Display and Printer Status Monitor Center

Working with the Status Display14Working with the Status DisplayIntroductionThe Status Display shows information about the current status of the print

Recognizing Status Display Alerts 15 Printer Status Figure—Shows a graphic representation of the printer and indicates where the problem is. Printin

Working With the Printer Status Monitor Center16Working With the Printer Status Monitor CenterIntroductionPrinter Status Monitor Center is an applicat

Working With the Printer Status Monitor Center 17Using the Printer Status Monitor Center Printer Name—Displays the model name of the local printer or

Recognizing Printer Status Monitor Center Alerts18 OptionsRecognizing Printer Status Monitor Center AlertsIf a red or yellow icon appears, open the S

Printer Control Panel and Configuration Menu

About the Control Panel20About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. In

About the Control Panel 21No. Key Function3  Moves up in the menu structure Within a menu choice that is changeable char-acter by character, scro

SOFTWARE LICENSE AGREEMENTThis package contains the following materials provided by Konica Minolta Business Technolo-gies, Inc. (KMBT): software inclu

Configuration Menu Overview22Toner Supply IndicatorsThe indicators shown below will appear, indicating the amount of toner that remains in the yellow

Configuration Menu Overview 23Configuration MenuREADYPRINT CONFIG PAGETOTAL FACE COUNT xxxxxxPRINT TEST PAGESCOLOR FACE COUNT xxxxxxPRINT MENU MAPB

Configuration Menu Overview24DHCP:xx BOOTP:xxIP ADDRESS xxx.xxx.xxx.xxxSUBNET MASK xxx.xxx.xxx.xxxGATEWAY xxx.xxx.xxx.xxxMAC ADDRESS 00206BxxxxxxHTTP:

Configuration Menu Overview 25IMAGE QUALITY xxxPAPER SIZE xxxMEDIA TYPE xxxLAYOUT xxxxMENU DIRECT PRINTBRIGHTNESS xxxSHARPNESS xxxAUTO ROTATE xxx

Configuration Menu Overview26Special Pages MenuLanguage MenuEngine Menu" All factory default values are shown in bold.PRINT CON-FIG PAGEPrint th

Configuration Menu Overview 27TONER EMPTYSettingsSTOP / CONTINUEWhen set to CONTINUE, printing continues even if the toner cartridge is empty.When set

Configuration Menu Overview28TRAY CHAININGSettingsON / OFFWhen set to ON, the printer automatically switches to a different tray containing media of t

Configuration Menu Overview 29Network MenuIf the printer is connected to a network, the following settings should be spec-ified. For details about eac

Configuration Menu Overview30GATEWAYSetting192.168.1.1If a router is used on the network, enter the IP address of the router. Use the Up, Down, Left,

Configuration Menu Overview 31Consumables MenuBLACK TONERThe approximate percentage of toner remaining in the black toner cartridge. CYAN TONERThe app

11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer

Configuration Menu Overview32Direct Print MenuThese settings are overridden by any settings configured within the digital camera. For details on dire

Configuration Menu Overview 33AUTO ROTATESettingsOFF / ONPrints with the image rotated so that it fits the size of the paper.When set to ON, the image

Configuration Menu Overview34

Direct Print

Direct Printing36Direct PrintingIf a digital camera with PictBridge (1.0 or later) is connected to the printer through a USB connection, images stored

Direct Printing 372 Connect the USB cable to the digital camera and to the direct print port." A USB cable is not included with the printer and

Direct Printing38

Using Media

Media Specifications40Media SpecificationsWhat types and sizes of media can I load? " For custom sizes, use the printer driver to specify the se

Media Types 41Media TypesBefore purchasing a large quantity of special media, do a trial print with the same media and check the print quality.Keep me

ContentsContentsiThank You 2Trademarks 2Copyright Notice 2Notice 2SOFTWARE LICENSE AGREEMENT 31 Introduction ...

Media Types42" Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet paper. Layered  Adhesive Folded,

Media Types 43EnvelopesPrint on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.

Media Types44LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the p

Media Types 45 Are precut or perforatedLetterheadTry printing your data on a sheet of plain paper first to check placement. PostcardTry printing your

Media Types46DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored" If the postc

Media Types 47" If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one

Media Types48What Is the Guaranteed Imageable (Printable) Area?The printable area on all media sizes is up to 4 mm (0.157") from the edges of the

Loading Media 49Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 200 sheets

Loading Media502 Slide the media guides to pro-vide more space between them.3 Load the paper face up in the tray." Do not load paper above the M

Loading Media 514 Slide the media guides against the edges of the paper.Other MediaWhen loading media other than plain paper, set the media mode (for

Contents ii(For Windows) 8Uninstalling the Printer Driver (For Windows) 9Displaying Printer Driver Settings (For Windows) 9Windows XP/Server 2

Loading Media523 Slide the media guides to pro-vide more space between them.4 Load the envelopes flap side down in the tray. " Before loading en

Loading Media 535 Slide the media guides against the edges of the envelopes.6 Pull the lever, and then open the top cover." If there is paper in

Loading Media547 Raise the fuser separator levers on the fuser unit.8 Carefully close the top cover." Before printing on media other than envelo

Loading Media 55Loading Labels/Postcard/Thick Stock/Transparency1 Open Tray 1.2 Remove any media from the tray.3 Slide the media guides to pro-vide mo

Loading Media565 Slide the media guides against the edges of the media.Tray 2Loading Plain Paper1 Pull out Tray 2 as far as possi-ble.

Loading Media 572 Lift up Tray 2 to remove it.3 Remove the lid from Tray 2.4 Press down the media pressure plate to lock it into place.

Loading Media585 Load the paper face up in the tray." Do not load above the 100% line. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be

Loading Media 597 Reinsert Tray 2 into the printer.

Duplexing60DuplexingSelect paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written o

Output Tray 611 Load plain paper into the tray.2 From the printer driver, specify the layout for duplex printing.3 Click OK." With autoduplexing

ContentsiiiLanguage Menu 26Engine Menu 26Network Menu 29Consumables Menu 31Direct Print Menu 325 Direct Print ...

Media Storage62Media StorageHow do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it.Media that

Replacing Consumables

Replacing Consumables64Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.About

Replacing Consumables 65When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved K

Replacing Consumables66Keep toner cartridges:  In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (du

Replacing Consumables 67Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately w

Replacing Consumables682 Pull the lever, and then open the top cover." If there is paper in the output tray, remove it. Fold up the output tray

Replacing Consumables 694 Pull the handle on the toner car-tridge toward you, and then pull the toner cartridge up to remove it." Do not manuall

Replacing Consumables707 Remove the cover from the toner roller." Do not touch or scratch the toner roller.8 Align the shaft on each end of the

Replacing Consumables 7110 Close the front cover.11 Carefully close the top cover." The printer must complete a calibration cycle (less than 2 m

Contents ivInterior 79Cleaning the Media Feed Roller and Laser Lens 79Cleaning the Duplex Option Feed Rollers 82Cleaning the Media Feed Rollers for

Replacing Consumables72Replacing the Drum Cartridge1 Pull the lever, and then open the top cover." If there is paper in the output tray, remove

Replacing Consumables 733 Prepare a new drum cartridge." Do not touch the PC drum on the drum car-tridge.4 Install the new drum cartridge.

Replacing Consumables745 Carefully close the top cover." The printer must complete a calibration cycle (less than 2 minutes) after the drum cart

Maintaining the Printer

Maintaining the Printer76Maintaining the PrinterCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions contained

Maintaining the Printer 77 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum ca

Cleaning the Printer78Cleaning the PrinterCAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.ExteriorTonerCancelM C KMen

Cleaning the Printer 79InteriorCleaning the Media Feed Roller and Laser Lens1 Pull the lever, and then open the top cover." If there is paper in

Cleaning the Printer80NotePosition the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal

Cleaning the Printer 814 Clean the laser lens by wiping them with a soft, dry cloth.5 Reinstall the drum cartridge.BOTTOM VIEW

Introduction

Cleaning the Printer826 Carefully close the top cover.Cleaning the Duplex Option Feed Rollers1 Open the duplex cover.2 Clean the feed rollers by wipin

Cleaning the Printer 833 Carefully close the duplex cover.Cleaning the Media Feed Rollers for Tray 21 Lift the printer off of Tray 2 and temporarily p

Storing the Printer843 Lift the printer and reinstall it on top of Tray 2.Storing the PrinterNoteIf this printer is not to be used for an extended per

Troubleshooting

Introduction86IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the p

Preventing Media Misfeeds 87Preventing Media MisfeedsMake sure that...Media matches the printer specifications.Media is flat, especially on the leadin

Understanding the Media Path88Understanding the Media PathUnderstanding the printer’s media path will help you locate media misfeeds.1 Output tray2 Tr

Clearing Media Misfeeds 89Media Misfeed Messages and Clearing ProceduresClearing a Media Misfeed in the Printer1 Pull the lever, and then open the top

Clearing Media Misfeeds902 Carefully pull out the drum car-tridge.NotePosition the removed drum cartridge as shown in the illustration at the right. B

Clearing Media Misfeeds 914 Reinstall the drum cartridge.5 Carefully close the top cover.