Konica-minolta BIZHUB PRO 1050 User Manual download pdf (Page 326)

12 Troubleshooting

12-2 bizhub PRO 1050

12.2 General Problems of Printing

The Print Controller does not respond to the Print command.

1 Check that the printing system is selected as the current printer.

- The printing system must be selected as the current printer on Win-

dows before printing.

2 Check that the power switch of the copier is turned on.

3 Print the Test Page from Windows/Macintosh.

- When you cannot print a job from an application even though you

can print a test print, contact a system administrator or a service

representative.

4 If the message "Error" is displayed, check that the control panel is in

copy mode, not scanner mode.

Cannot select any media other than [Plain paper] from [Media].

1 For the PCL6 Driver, select [Restore Defaults] from the [Paper] tab or

[Cover] tab to restore the default setting.

2 Set [Paper Source] to a setting other than [Auto Select].

A message requesting a paper size you did not specify is displayed.

1 Cancel the job to change the paper size in the "Page (Paper) Setup" di-

alog on your application.

2 Touch and select the desired size displayed in the paper sizes area of

the control panel, then press [START]. The forced output will start.

You cannot print the test print.

1 Check the LCD of the main body printer control panel.

- When "Ready to copy" is displayed on the LCD, go to Step 3.

- When a diagnostic message or an error message is displayed on

the LCD, refer to the operating manual of the main body printer

(copier).

- When the LCD is blank, go to Step 2.

2 Press [POWER SAVER ON/OFF] on the control panel.

- When the main body printer is used in the Power Save mode, press

this switch to show the LCD in the Display mode.

3 Try to make a copy.

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Konica-minolta BIZHUB PRO 1050 User Manual Page 326