Konica-minolta bizhub PRO 920 User Manual Page 150
- Page / 178
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
10
bizhub PRO 920 Scanner 10-3
10 Troubleshooting
10.1 Cannot connect to the scanner
If an error message appears when attempting to access the scanner, perform
the following checks:
0 Consult your network administrator about your network settings.
1 Check whether the correct IP address of the scanner has been entered.
– If the IP address is not correct, enter the correct one.
– If the entered IP address is correct, go on to step 2.
2 From the DOS prompt of the PC you use, execute "ping" to the IP ad-
dress of the address to which a connection is made to check to see if
the connection is made properly.
– To confirm the IP Address of the copier, contact your network ad-
ministrator.
e.g. : C:/>ping 192.168.0.1
– If the ping test fails, check whether the copier's main power is
switched on, and also check the network cable for proper connec-
tion.
– If the ping test is successful, go on to step 3.
3 Check whether the IP router is correctly set.
– If it is not correctly set, set it correctly.
– If there is no problem in IP router setup, go on to step 4.
4 Trace the routing to the scanner to check whether there are any error
conditions within the network.
– If any error conditions are found, eliminate them.
– If no error is found and yet the connection to the scanner cannot be
established, contact your service representative.
00_920_scan_e.book Page 3 Thursday, April 28, 2005 5:04 PM
- Network Scanner 1
- Table of contents 2
- Introduction 6
- 1 Introduction 8
- 1.1.3 OpenSSL Statement 9
- 1.3 About this Manual 13
- 1.3.1 Manual Composition 14
- 1.3.4 How to read this Manual 17
- Overview of the Scanning 18
- Features 18
- 2-4 bizhub PRO 920 Scanner 21
- 2.2 Product Specifications 23
- Before Using the 24
- Scanning Features 24
- 3.1 About the Control Panel 26
- 3-4 bizhub PRO 920 Scanner 27
- Characters" on Page 3-7 28
- 3-6 bizhub PRO 920 Scanner 29
- To switch between pages 29
- key to switch between pages 29
- 2 Press the [OK] key 30
- 1 Press the [Search] key 31
- 3.4.2 Searching a box/file 32
- Number Search screen closes 33
- About the Copied Data 36
- Processing Features 36
- Personal A 38
- 4.1.1 About folders and boxes 39
- 7 Press the [OK] key 43
- 4 Press the [New Box] key 47
- 8 Press the [OK] key 48
- 2 Select a folder 49
- 4 Press the [Box Delete] key 50
- 6 Press the [Yes] key 51
- 5 Press the [Store] key 53
- 2 Press the [Scan to PC] key 55
- 2 Press the [HDD to PC] key 57
- 3 Select a Folder 58
- 4 Press the [OK] key 65
- Guide (Printer) 66
- HDD" on Page 4-31 69
- It is outputted 70
- About the Network 72
- 5-4 bizhub PRO 920 Scanner 75
- 5.2 Send by an E-Mail 76
- PRO 920 77
- 5.3 Store on the HDD 78
- 5.4 Send to the FTP server 79
- 5.5 Send to the SMB server 81
- Reminder 82
- 5.6 Send to a Group 83
- Specifying destination 84
- Configuring the scanner 84
- Perform scanning 84
- Registering destination 84
- Configuring Destination 86
- 6-4 bizhub PRO 920 Scanner 89
- 500 in sum 90
- 5 Press the [Register] key 91
- 3 Press the [Register] key 98
- 6 Press the [List] key 99
- Using the Network 100
- Scanner Features 100
- Button Function 102
- 7-4 bizhub PRO 920 Scanner 103
- Refer to the following pages 104
- 2 Press the [HDD] key 108
- 2 Press the [FTP] key 111
- 2 Press the [SMB] key 115
- 2 Press the [Group] key 119
- Configuring the Network 122
- Scanner features 122
- 8-6 bizhub PRO 920 Scanner 127
- Application 127
- 8.2 Reading in from HDD 128
- 8-8 bizhub PRO 920 Scanner 129
- 4 Select [TWAIN Driver] 130
- About the Confidential 140
- 3 Press the [New Box] key 143
- 6 Press the [OK] key 144
- About the Confidential Folder 145
- 9-6 bizhub PRO 920 Scanner 145
- Troubleshooting 148
- 10 Troubleshooting 150
- 10-4 bizhub PRO 920 Scanner 151
- 2 From the pull-down menu on 152
- Guide (Copy) 154
- 1 Check the [HDD xx%] on the 155
- Utility Tools 156
- 11 Utility Tools 158
- 2 Select [Help] - [Help] 163
- 2 Right-click the PageScope 167
- 3 Press the [Help] button 167
- Appendix 168
- 12 Appendix 170
- 12-4 bizhub PRO 920 Scanner 171
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