magicolor 2400W User’s Guide®4139-7733-01A1800767-001A
About the Control Panel4About the Control Panel1—Ready indicator2—Error indicator3—Rotate Toner key4—Toner indicators5—Cancel keyAbout the IndicatorsT
About the Control Panel 5Status Messages (Ready Indicator, Error Indicator)Status messages indicate the current condition of the printer. The printer
About the Control Panel6About the Rotate Toner KEYPressing the Rotate Toner key once moves the cyan toner cartridge so that it can be replaced. With e
Software Installation
Utilities and Documentation CD-ROM8Utilities and Documentation CD-ROMDrivers" For detail on the installation of the printer drivers, refer to th
System Requirements 9System Requirements Personal computer Celeron 333 MHz or higher Operating System Microsoft Windows XP Home Edition/Professional
Uninstalling the Printer Driver10– (Windows Me/98SE) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-c
Using the Printer Driver 11Windows 2000/Me/98SE1 From the Start menu, point to Settings, and then click Printers to display the Printers directory.2 D
Using the Printer Driver12Page LayoutCheck this option button to display a sample of the page layout in the figure area.Printer FigureCheck this optio
Using the Printer Driver 13Quality TabThe Quality tab allows you to Switch between color and monochrome printing Specify color matching (Images, Gra
Thank YouThank you for purchasing a magicolor 2400W. You have made an excellent choice. Your magicolor 2400W is specially designed for optimal perform
Using the Status Display
Working with the Status Display16Working with the Status DisplayIntroductionThe Status Display shows information about the current status of the print
Recognizing Status Display Alerts 17 Printer Status Figure—Shows a graphic representation of the printer and indicates where the problem is. Printin
Recovering from a Status Display Alert18Recovering from a Status Display AlertWhen the Status Display notifies you of a printing problem, double-click
Using Media
Media Specifications20Media SpecificationsWhat types and sizes of media can I load? " For custom sizes, use the printer driver to specify the se
Media Types 21Media TypesBefore purchasing a large quantity of special media, do a trial printing with the same media and check the print quality.Kee
Media Types22 Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or t
Media Types 23EnvelopesPrint on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.
ContentsContentsi1 Introduction ... 1Getting Acqua
Media Types24LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the p
Media Types 25LetterheadFormat letterhead data within your application. Try printing your data on a sheet of plain paper first to check placement. Pos
Media Types26 Folded or wrinkledTransparencies" Do not fan transparencies before loading them. Resulting static elec-tricity may cause printing
Media Types 27Use transparencies that are Approved for laser printingDO NOT use transparencies that Have static electricity that will cause them to
Media Types28" When printing on glossy stock, the top margin is 10 mm (0.394").Imageable Area—EnvelopesEnvelopes have a nonguaranteed image
Loading Media 29Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 200 sheets
Loading Media302 Slide the media guides to pro-vide more space between them.3 Load the paper face up in the tray." Do not load paper above the M
Loading Media 314 Slide the media guides against the edges of the paper.Other MediaWhen loading media other than plain paper, set the media mode (for
Loading Media323 Slide the media guides to pro-vide more space between them.4 Load the envelopes flap side down in the tray. " Before loading en
Loading Media 335 Slide the media guides against the edges of the envelopes.6 Pull the lever, and then open the top cover." If there is paper in
Contents iiUninstalling the Printer Driver 10Displaying Printer Driver Settings 10Windows XP 10Windows 2000/Me/98SE 11Using the Printer Driver 1
Loading Media347 Raise the lever on the fuser unit.8 Carefully close the top cover." Before printing on media other than envelopes, be sure to m
Loading Media 35Loading Label Sheets/Postcards/Thick Stock/Transparencies1 Open Tray 1.2 Remove any media in the tray.3 Slide the media guides to pro-
Loading Media365 Slide the media guides against the edges of the media.
Manual Duplexing 37Manual DuplexingSelect paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure
Output Tray38Output TrayAll printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 200
Replacing Consumables
Replacing Consumables40Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.Refill
Replacing Consumables 41When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved K
Replacing Consumables42Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (du
Replacing Consumables 43Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately w
ContentsiiiLoading Media 29Tray 1 (Multipurpose Tray) 29Loading Plain Paper 29Other Media 31Loading Envelopes 31Loading Label Sheets/Postcards/Th
Replacing Consumables443 Pull the lever, and then open the top cover." If there is paper in the output tray, remove it, and then fold up the out
Replacing Consumables 455 Pull the handle on the toner car-tridge toward you, and then pull the toner cartridge up to remove it." Do not manuall
Replacing Consumables468 Remove the cover from the toner roller." Do not touch or scratch the toner roller.9 Align the shaft on each end of the
Replacing Consumables 4711 Close the front cover.12 Carefully close the top cover." When the top cover is closed, the black toner cartridge auto
Replacing Consumables48Replacing the Drum Cartridge1 Pull the lever, and then open the top cover." If there is paper in the output tray, remove
Replacing Consumables 493 Prepare the new drum cartridge." Do not touch the PC drum on the drum car-tridge.4 Install the new drum cartridge.5 Ca
Replacing Consumables50" The printer must complete a calibration cycle (less than 2 minutes) after the drum cartridge has been replaced. If you
Maintaining the Printer
Maintaining the Printer52Maintaining the PrinterCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions contained
Maintaining the Printer 53 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum ca
Contents ivA Appendix ...85Safety Specification
Cleaning the Printer54Cleaning the PrinterCAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.ExteriorControl Panel Venti
Cleaning the Printer 55InteriorCleaning the Media Feed Roller and Laser Lens1 Pull the lever, and then open the top cover." If there is paper in
Cleaning the Printer56NotePosition the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal
Cleaning the Printer 574 Clean the laser lens by wiping them with a soft, dry cloth.5 Reinstall the drum cartridge.BOTTOM
Storing the Printer586 Carefully close the top cover.Storing the PrinterNoteIf this printer is not to be used for an extended period of time, store th
Troubleshooting
Introduction60IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the p
Preventing Media Misfeeds 61Preventing Media MisfeedsMake sure that...Media matches the printer specifications.Media is flat, especially on the leadin
Understanding the Media Path62Understanding the Media PathUnderstanding the printer’s media path will help you locate media misfeeds.1 Output tray2 Tr
Indicator Messages 63Rapid blinking alter-natelyThe tray ran out of paper while printing.Load media into Tray 1.No media in the tray specified in the
Introduction
Indicator Messages64Service MessageThis message indicates a more serious fault that can only be corrected by a customer service engineer.Ready indicat
Clearing Media Misfeeds 65Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in
Clearing Media Misfeeds66Clearing Procedures1 Pull the lever, and then open the top cover." If there is paper in the output tray, remove it, and
Clearing Media Misfeeds 67NotePosition the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizo
Clearing Media Misfeeds684 Reinstall the drum cartridge.
Clearing Media Misfeeds 695 Carefully close the top cover.
Solving Problems with Media Misfeeds70Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checked,
Solving Problems with Media Misfeeds 71Media is misfeeding.Envelopes are facing the wrong way in Tray 1.Load the envelopes in Tray 1 so the flaps are
Solving Other Problems72Solving Other Problems" To order KONICA MINOLTA consumables, go to www.q-shop.com.Symptom Cause SolutionPrinter power is
Solving Other Problems 73Not all pages print.The printer has the wrong kind of cable, or the printer is not configured for the correct cable and port.
Getting Acquainted with Your Printer2Getting Acquainted with Your PrinterSpace RequirementsTo ensure easy operation, consumable replacement and mainte
Solving Other Problems74Media is wrinkled.The media is moist from humidity or hav-ing water spilled on it. Remove the moist media and replace it with
Solving Problems with Printing Quality 75Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on t
Solving Problems with Printing Quality76Entire sheet is printed in black or color.One or more of the toner cartridges are defective.Remove the toner c
Solving Problems with Printing Quality 77Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.One or more
Solving Problems with Printing Quality78There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the mo
Solving Problems with Printing Quality 79Abnormal areas (white, black, or color) appear in a regular pattern.The laser lens is dirty. Clean the laser
Solving Problems with Printing Quality80If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support wi
Installing Accessories
Dust Cover82Dust CoverThe dust cover is a standard printer feature in the Americas, but an optional accessory in other areas.Contact your vendor or go
Dust Cover 833 Attach the lid to the dust cover.Loading Media in Tray 1 with the Dust Cover installed1 Remove the lid from the dust cover, and then op
Getting Acquainted with Your Printer 3Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, so
Dust Cover843 Load the media face up in the tray." Do not load above the M mark. Do not load more than 10 envelopes or 50 sheets of labels, post
Appendix
Safety Specifications86Safety SpecificationsTechnical SpecificationsPrinterPrinterSafety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03Euro
Technical Specifications 87Warm-up time 100 V/120 V: 45 seconds or less220 to 240 V: 49 seconds or lessMedia sizes Paper width: 92 to 216 mm (3.6 to 8
Our Concern for Environmental Protection88Consumable Life Expectancy Chart Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have
IndexIndex89AAccessoryDust cover 82CConsumablesToner cartridge 40DDust cover 82EEnvelope 23GGlossy 27IImageable area 27IndicatorError messages 62Servi
Index90Path 62Preventing misfeeds 61Media path 62Media storage 38Media typeEnvelope 23Glossy 27Labels 24Letterhead 25Plain paper 21Postcard 25Thick st
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