Konica-minolta Fax 9930 User Manual

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Summary of Contents

Page 1 - User’s Manual

FAX9930 User’s Manual

Page 2

|User’s Manual ixAdvanced Operations ...106Delayed Faxing ...

Page 3 - Konica FAX 9930ii

|User’s Manual 85Basic Faxing SituationsReal-Time DialingOccasionally you may want to dial numbers in real time, onedigit at a time. Press the Hook ke

Page 4 - Contents

|Konica FAX 993086Stopping a TransmissionTo stop a transmission while it is in progress:1 Press the Stop key twice.The display shows STOPPED.2 If docu

Page 5 - Konica FAX 9930iv

|User’s Manual 87No Paper ReceptionIf your machine runs out of paper:• A NO PAPER, REPLACE PAPER message appears on thedisplay.• The machine continues

Page 6 - User’s Manual v

|Konica FAX 993088Receiving Faxes to MemoryWhen your machine is set to Memory Reception Mode(MEM), it receives data into memory without printing anddi

Page 7 - Konica FAX 9930vi

|User’s Manual 89Memory Message LimitationsThe amount of memory installed in your machine willdetermine how many messages may be stored.You always kno

Page 8 - User’s Manual vii

|Konica FAX 993090Printing Messages Stored in Memory1 Press Menu/Exit to enter Menu.2 Press Ä to select Print from Memory, press Enter.3 Press Ä to se

Page 9 - Konica FAX 9930viii

|User’s Manual 91Messages in Memory and Power LossesA battery in your fax machine prevents the loss of data storedin memory at the time of a power out

Page 10 - User’s Manual ix

|Konica FAX 993092Dual AccessYour fax machine’s dual access feature allows you to loadand prepare to transmit a document while it is receiving orsendi

Page 11 - Konica FAX 9930x

|User’s Manual 93What You Can Do While Sending a FaxAfter your fax machine has finished scanning a documentinto memory and while it is transmitting fr

Page 12 - User’s Manual xi

|Konica FAX 993094What You Can Do While Receiving a FaxWhile your machine is receiving a fax, you can:1 Load another document and prepare it for trans

Page 13 - Konica FAX 9930xii

|Konica FAX 9930xRelay Faxing ... 127Using Your Machine as a Relay Initiating Statio

Page 14 - User’s Manual xiii

|User’s Manual 95Making CopiesYour machine can be used as a convenience copy machine.It can product up to 99 copies at one time.There are two copy sta

Page 15 - Konica FAX 9930xiv

|Konica FAX 993096Manual Paper FeederUse the manual paper feeder to make a copy on paperdifferent from the paper loaded in the paper tray.1 Load the d

Page 16 - Help and Helpful

|User’s Manual 97Face Up Stacking/Face Down Stacking!If the lever is set for face up, faxing is disabled.The machine can process copies in two ways: s

Page 17 - What Does Help Do?

Overview|Konica FAX 993098Sending a Fax toMultiple LocationsGroup vs. BroadcastThere are two ways to send one fax to multiple locationsusing one fax s

Page 18 - Function List

|User’s Manual 99Group FaxA group fax is a fax sent to several locations.A group fax is meant to be repeated.The group (a collection of destination nu

Page 19 - Saving Money

|Konica FAX 9930100Group FaxingWhat is a Group Fax?If you often send a fax to many fixed locations, setting upthese locations as a group will save tim

Page 20 - User’s Manual 5

|User’s Manual 101Programming a Group!The locations you use to create a group MUST BEprogrammed as One Touch, 2-digit, or 3-digit SpeedDials before yo

Page 21 - Saving Time

|Konica FAX 9930102Deleting and Groups!Print the Group Directory Report before deleting aGroup. This report is a reference of group numbersalready pr

Page 22 - Helpful Hints

|User’s Manual 103Sending a Fax to a Group1 Load your documents.2 Enter the group.There are two ways to enter the group.By NameBy NumberBy NamePress t

Page 23 - Konica FAX 99308

|Konica FAX 9930104Using Speed Dial/SearchThe Speed Dial/Search key allows you to access analphabetical list of the Speed Dial and Group namesprogramm

Page 24 - User’s Manual 9

|User’s Manual xiCustomizing Features and Operations...147Identifying Current Settings ... 148Printi

Page 25 - Konica FAX 993010

|User’s Manual 105BroadcastingWhat is a Broadcast Fax?A broadcast fax is a fax sent to several locations.A broadcast fax is a one-time event (not mean

Page 26 - Introduction

Overview|Konica FAX 9930106AdvancedOperationsThe advanced operations are:• Delayed FaxingDelayed Fax TransmissionDelayed Batch Transmission• Priority

Page 27 - Features

|User’s Manual 107Delayed FaxingWhat is Delayed Faxing?Delayed Faxing allows you to send documents at a specifiedtime and date. It frees you from hav

Page 28 - User’s Manual 13

|Konica FAX 9930108Sending a Delayed Fax1 Load the document(s).2 Press Menu/Exit to enter Menu.3 Press Ä or ¶ to access Delayed TX. Then press Enter.

Page 29 - Your Machine

|User’s Manual 109Canceling Delayed TransmissionsTo cancel a delayed transmission before it is sent:1 Press Stop.2 The display shows Communication Can

Page 30 - User’s Guide 15

|Konica FAX 9930110Delayed Batch TransmissionIn a delayed batch transmission, all faxes to a single locationare held until a specified time. The spec

Page 31 - Konica FAX 993016

|User’s Manual 111Setting the Batch TX Time Function! Locations used for Delayed Batch Transmissionmust be programmed intoSpeed Dial numbers 31 throug

Page 32 - User’s Guide 17

|Konica FAX 9930112Send a Fax as Part of a Delayed Batch1 Load the document(s).2 Press Menu/Exit key to enter the menu.3 Press Ä to select Delayed Bat

Page 33 - Konica FAX 993018

|User’s Manual 113Canceling Delayed Batch TransmissionsTo cancel a delayed transmission before it is sent:1 Press Stop.2 The display shows Cancel Comm

Page 34 - User’s Guide 19

|Konica FAX 9930114Priority TransmissionWhen you need to send a document immediately, use prioritytransmission.With priority transmission, your urgent

Page 35 - Konica FAX 993020

|Konica FAX 9930xiiReports...160Understanding Reports...

Page 36 - User’s Guide 21

|User’s Manual 115Confidential FaxesFacsimile machines are often located in open areas whereanyone can look through the messages received. Theconfide

Page 37 - Konica FAX 993022

|Konica FAX 9930116Programming Personal (Confidential)MailboxesSpeed access no. 04.A personal (confidential) mailbox (or sub-address number) isthe sec

Page 38 - User’s Guide 23

|User’s Manual 117Creating a Personal (Confidential) Mailbox1 Press Menu/Exit to enter the Menu.2 Input speed access number 04, wait.3 Enter the perso

Page 39 - One-Touch Keypad

|Konica FAX 9930118Changing a PasswordSpeed access no. 04.! A mailbox must be empty before it can be modified orclosed.To change a password:1 Press Me

Page 40 - User’s Guide 25

|User’s Manual 119Closing a MailboxSpeed access no. 04.!A mailbox must be empty before it can be closed.To close a mailbox:1 Press Menu/Exit to enter

Page 41 - Signal Tones

|Konica FAX 9930120Sending Confidential FaxesWhen a confidential fax is sent, it is received to a personalmailbox (or sub-address number).The personal

Page 42 - Installation

|User’s Manual 121Receiving Confidential FaxesA confidential fax is received to a personal mailbox (or sub-address number).The personal mailbox (or su

Page 43 - Installation Hints

|Konica FAX 9930122Knowing You’ve Received a ConfidentialFaxConfidential Reception ReportEvery time your machine receives a confidential fax, theConfi

Page 44 - Operation and Maintenance

|User’s Manual 123Deleting Confidential Faxes!You must know the address and password of theconfidential mailbox you wish to delete from. TheConfidenti

Page 45 - Getting Started

|Konica FAX 9930124Call ForwardingYour fax machine can automatically forward incoming faxesto a predetermined number. This number may be up to 40char

Page 46

|User’s Manual xiiiMaintenance ...172Cleaning the Scanner Path...

Page 47 - Setting Up Your Fax Machine

|User’s Manual 125Set the Auto Answer Mode to FWD1 Press Menu/Exit to enter the menu.2 Press Ä to select Setup, press Enter.3 Press Ä to select Machin

Page 48 - User’s Manual 33

|Konica FAX 9930126Forward on Paper/Toner ErrorYour machine can provide a backup in case it runs out oftoner or paper.When a Paper/Toner Error forward

Page 49 -

|User’s Manual 127Relay FaxingWhat is an example of Relay Faxing? Imagine that you needto send a fax to a number of locations in another area code.Wit

Page 50 - User’s Manual 35

|Konica FAX 9930128Using Your Machine as a Relay InitiatingStationYour machine can act as the relay initiating station, whichstarts the relay broadcas

Page 51 - Konica FAX 993036

|User’s Manual 129Relay PasswordThis is the 4-digit relay password that is programmed into therelay key station (hub).Relay Group NumbersThese 2-digit

Page 52 - User’s Manual 37

|Konica FAX 9930130Contact Number for Relay Broadcast ReportThe relay key station (hub) can send a confirmation report tothe relay initiating station

Page 53 - Connecting Power

|User’s Manual 131Relay Broadcast ReportThe relay key station (hub) can send a confirmation report tothe relay initiating station when the relay fax s

Page 54 - Loading Paper

|Konica FAX 9930132Initiating a Relay Broadcast1 Load the document(s).2 Press Menu/Exit to enter Menu.3 Press Ä to select Relay Initiate TX, press Ent

Page 55 - Selecting Functions

|User’s Manual 133Using Your Machine as a Relay KeyStation (Hub)Your machine can act as the relay key station (hub), whichreceives the original docume

Page 56 - Navigating the Function Menu

|Konica FAX 9930134Program the Destination NumbersCollect the contact numbers for the destination machines towhich you will forward the relay fax.Each

Page 57 - Setting Features

|Konica FAX 9930xivProblem Solving ...190Printing a Cleaning Page...

Page 58 - Using Step Access

|User’s Manual 135Status of Relay Broadcast ReportYour machine [relay key station (hub)] can send aconfirmation report to the relay initiating station

Page 59 - Using Speed Access

|Konica FAX 9930136Printing the Relay Fax at the HubIf you set Speed Access 27, Relay Print to ON, your machinewill print any relay fax it receives fr

Page 60 - User’s Manual 45

|User’s Manual 137Sending Documents Requested byAnother Fax Machine (PollingTransmission)Sometimes it is useful to simply load your documents intoyour

Page 61 - Konica FAX 993046

|Konica FAX 9930138Explanation of Polling Transmission TypesFeeder (Document Tray) PollingIn Feeder (Document Tray) Polling, you place the documentto

Page 62 - LAN Options

|User’s Manual 139Memory Polling (Bulletin)In Memory Polling (Bulletin), the document to be polled issaved to a Confidential Mailbox.Several remote ma

Page 63 - Setting Basic

|Konica FAX 9930140Feeder (Document Tray) PollingDuring Feeder (Document Tray) Polling, remote machinesrequest (poll) documents placed in the feeder (

Page 64 - Setting Your Fax Machine’s ID

|User’s Manual 141Memory PollingDuring Memory Polling, remote machines contact yourmachine and request (poll) data directly from memory.Setting Memory

Page 65 - Setting the Answering Mode

|Konica FAX 9930142Memory Polling (Bulletin)During Memory Polling (Bulletin), remote machine(s)contact your fax machine and request (poll) documents.

Page 66 - User’s Manual 51

|User’s Manual 143Create a Polling Mailbox1 Press Menu/Exit key to enter Menu.2 Input speed access no. 03, wait.3 Enter the personal box number (1-16)

Page 67 - Konica FAX 993052

|Konica FAX 9930144Printing Polling Documents in Memory1 Press Menu/Exit to enter the menu.2 PressÄ to select Print from Memory, press Enter .3 Press

Page 68 - Settings

Overview|User’s Manual 1Help and HelpfulHintsYour fax machine has many features and capabilities that willhelp you••••• operate the machine••••• save

Page 69 - Dial Parameter Settings

|User’s Manual 145Dialing Another Fax Machine toRequest Documents (PollingReception)Your machine can contact a remote fax machine and requestdocuments

Page 70 - User’s Manual 55

|Konica FAX 9930146Printing Faxes Polled into MemoryUse this feature to• print faxes you have polled from a remote machine• print documents scanned in

Page 71 - Konica FAX 993056

Overview|User’s Manual 147CustomizingFeatures andOperationsMany of your fax machine’s features and settings can bechanged to suit your needs. This se

Page 72 - Incoming Call Parameters

|Konica FAX 9930148Identifying Current SettingsThe Configuration Report is a list of current settings.Printing a Configuration Report1 Press Menu/Exit

Page 73 - Konica FAX 993058

|User’s Manual 149Changing Operation FunctionsBefore making changes, print the Configuration Report.The Configuration Report is a list of current sett

Page 74 - Other Basic Parameters

|Konica FAX 9930150List of Operation FunctionsRemote DiagnosisSpeed access no. 14.The remote diagnostics feature allows service personnel toremotely d

Page 75 - Connecting to a PBX

|User’s Manual 151Memory Full SaveSpeed access no. 17With features like group dialing, dialing starts after an entiredocument or set of documents is r

Page 76 - Clearing the PBX Dial Prefix

|Konica FAX 9930152Restrict AccessSpeed access no.19This function controls whether or not machine operation isrestricted.When set to ON (if restrictio

Page 77 - Dial Numbers

|User’s Manual 153Pulse Dial RateSpeed Access no. 46If the machine is set to Dial Pulse, this function controls therate of the dialing pulses (which v

Page 78 - Types of Speed Dial Numbers

|Konica FAX 9930154T/F Timer Prg.Speed access no. 62When set to T/F, the machine will automatically distinguishbetween incoming voice and fax communic

Page 79 - One-Touch Speed Dials

|Konica FAX 99302Where is the Help Key?The Help key (1) is a control panel key.™What Does Help Do?When you press the Help key, a Help List and Functio

Page 80 - User’s Manual 65

|User’s Manual 155Distinctive RingSpeed access no. 67Some telephone carriers offer a service called DistinctiveRing. Distinctive Ring lets you have di

Page 81 - Digit Speed Dial Numbers

|Konica FAX 9930156Memory PasswordSpeed access no. 05This is a 4-digit numeric password used when the machine isoperating in the Memory Only Reception

Page 82 - User’s Manual 67

|User’s Manual 157Restricted Access IDSpeed access no. 06This is a 4-digit numeric password that must be entered to usethe machine when it is set in t

Page 83 - Program the Information

|Konica FAX 9930158To use restricted access IDEnter the 4-digit restricted access ID (password) at the promptfor Enter ID [xxxx].To cancel restricted

Page 84 - User’s Manual 69

|User’s Manual 159Service Function SettingsService function settings affect the way a facsimile machineoperates. If any of the following settings nee

Page 85 - Konica FAX 993070

Overview|Konica FAX 9930160ReportsUnderstanding ReportsYour machine provides useful reports that show the currentsettings, programming, and operations

Page 86 - User’s Manual 71

|User’s Manual 161List of ReportsPrinted from the Menu• Activity Report• Active Mem. Files• Broadcast Confirmation Report (MCF)• Phone Directory• Grou

Page 87 - Konica FAX 993072

|Konica FAX 9930162Activity ReportThis report provides a record of your machine’s last 30communications. Information provided on this reportincludes:•

Page 88 - User’s Manual 73

|User’s Manual 163Active Memory Files ReportThis report provides a list of all messages stored in yourmachine’s memory, including documents waiting fo

Page 89 - Chain Dialing

|Konica FAX 9930164Broadcast Confirmation ReportUse this report to confirm the results of a multiple-locationtransmission ( broadcast). Information pr

Page 90

|User’s Manual 3Help ListThe Help List covers the items listed below.1 Program Speed Dial Numbers2 Program Groups3 Sending a Fax to Multiple Locations

Page 91 - Basic Faxing

|User’s Manual 165Group Directory ReportThis report provides a complete listing of all of the numbersprogrammed into a specific group. There is a sep

Page 92 - User’s Manual 77

|Konica FAX 9930166Function ListThe Function List is a report of the structure of the menu foryour product.Use it as a reference while moving through

Page 93 - Loading Documents

|User’s Manual 167Message Confirmation ReportThis report provides information about your last single-location fax transmission or polling transmission

Page 94 - User’s Manual 79

|Konica FAX 9930168Message Confirmation Report OptionsMessage Confirmation Report (MCF) is a very convenientfeature that is often used on a daily basi

Page 95 - Sending a Fax

|User’s Manual 169Power Outage ReportYour machine has a 72-hour built-in battery backup in theevent of a power failure. If power is interrupted to you

Page 96 - User’s Manual 81

|Konica FAX 9930170Codes Used in ReportsTwo types of codes are used in reports.Result CodesCommunication CodesResult CodesResult codes indicate the re

Page 97 - Setting a Closed Network

|User’s Manual 171OKThe communication was completed successfully.PUNITThis error code indicates a problem with the printing unit.Contact your service

Page 98 - Power Failures

Overview|Konica FAX 9930172MaintenanceThis section covers the procedures listed below.••••• Cleaning the Scanner Path••••• Replacing the Toner Cartrid

Page 99 - Display Messages

|User’s Guide 173Replacing the Toner Cartridge!This machine will only operate using the tonercartridge specified by Konica for this machine. The useo

Page 100 - Basic Faxing Situations

|Konica FAX 9930174!CAUTION: When you open the top cover, you will see alabel that reads: (CAUTION-HOT). This part isextremely hot–do not touch it.1

Page 101 - Receiving Faxes Manually

|Konica FAX 99304Saving MoneyMost phone services offer lower phone rates during off-peaktimes and for local phone connections.Your fax machine allows

Page 102 - No Toner Reception

|User’s Guide 175!Warning: Be careful when handling the toner cartridge.Do not let toner spill onto your clothing or other porousmaterials. If you exp

Page 103 - Receiving Faxes to Memory

|Konica FAX 99301767 Lower the right side down into the toner well..8 Push the lock lever (in the direction of the arrow) until itstops.9 Use the clea

Page 104 - Memory Message Limitations

|User’s Guide 177Replacing the Image Drum!This machine will only operate using the image drumunit specified by Konica for this machine. The use ofany

Page 105 - Konica FAX 993090

|Konica FAX 99301781 Turn off the power switch.2 Lift up on the document tray and swing it up and out ofthe way.3 Press the release buttons located on

Page 106 - User’s Manual 91

|User’s Guide 1795 Insert the new drum cartridge. Press down firmly on bothends to lock the drum in place.6 Lift out the toner well cover and discard.

Page 107 - Dual Access

Overview|Konica FAX 9930180Dual LineWhat is Dual Line?A fax machine with dual line has two modems. Dual lineexpands the functionality of your machine

Page 108 - User’s Manual 93

|User’s Manual 181Basic Operations••••• Dual Line requires two telephone lines, each with aunique telephone number.!Both lines must be the same type (

Page 109 - Konica FAX 993094

|Konica FAX 9930182••••• The second line does not have a speaker.••••• Do not connect any external devices (such as an externalphone) to the second li

Page 110 - Making Copies

|User’s Manual 183UnpackingRemove contents from the carton. Be sure that all the itemslisted below are included.!If any items are missing, contact Kon

Page 111 - Manual Paper Feeder

|Konica FAX 9930184Connecting to the Second Telephone Line1 The primary / first telephone line is connected to the LINE(1).See “Installation, Setting

Page 112 - User’s Manual 97

Overview|User’s Manual i

Page 113 - Multiple Locations

|User’s Manual 5Contro l Access to Your MachineYou can control access to your machine. The method youuse determines the amount of access control.•••

Page 114 - User’s Manual 99

|User’s Manual 185Setting the Option Line Type for theSecond LineThe second line type may be set to:••••• Send (transmit) only (TX)••••• Receive only

Page 115 - Group Faxing

Overview|Konica FAX 9930186Options andAccessoriesObtainingBefore you order, have the correct part number anddescription of the item.• Consult the deal

Page 116 - Programming a Group

|User’s Manual 187OptionsPart Number Description950-118 2 MB Memory Expansion Kit950-119 4 MB Memory Expansion Kit950-127 2nd Paper Tray Kit (UST-550)

Page 117 - Deleting and Groups

|Konica FAX 9930188Memory ExpansionSeveral memory expansion cards are available.Each has a different memory storage capacity.All page numbers given ar

Page 119 - Konica FAX 9930104

Overview|Konica FAX 9930190Problem SolvingThis section lists the most common problems you mayencounter while using this machine.Printing a Cleaning Pa

Page 120 - Broadcasting

|User’s Manual 191Clearing a Document JamWhen a document jam occurs, your machine beeps and anerror message appears in the display. If the jammeddocum

Page 121 - Operations

|Konica FAX 9930192Clearing a Printing Paper JamIf your machine displays PAPER JAM or NO PAPER when thepaper tray still contains paper, there may be o

Page 122 - Delayed Faxing

|User’s Manual 1933 Press on the latches on both sides of the copier stackeruntil the cover of the image drum compartment isreleased and pops up. Lift

Page 123 - Konica FAX 9930108

|Konica FAX 99301945 Pull out any paper caught inside the machine. 6 Pull out the paper tray.7 Remove any paper caught in the feeder and anydamaged pa

Page 124 - User’s Manual 109

|Konica FAX 99306Saving TimeHelp ButtonPress the Help Button to print a Help List and Function Lists.These are great references to use while working w

Page 125 - Delayed Batch Transmission

|User’s Manual 1958 Load the paper tray, making sure the paper is below the“Paper Full” marking.9 Slide the paper tray back into the machine until itl

Page 126 - User’s Manual 111

|Konica FAX 9930196Display Panel MessagesThis section lists the status and error messages that mayappear on your machine’s display panel, and explains

Page 127 - Konica FAX 9930112

|User’s Manual 197PAPER JAMCHECK PAPER OR PATHJam: Paper is jammed feeding from the paper tray into theprinter. Or, paper may be jammed inside the pri

Page 128 - User’s Manual 113

|Konica FAX 9930198PRINTER ALARM 2:TELREFER TO USER GUIDEorPRINTER ALARM 3:TELREFER TO USER GUIDEorPRINTER ALARM 4:TELREFER TO USER GUIDEFor PRINTER A

Page 129 - Priority Transmission

|User’s Manual 199INVALID TONER CART.REFER TO USER GUIDEThis error will occur if an incorrect toner cartridge isinstalled. This machine will only oper

Page 130 - Confidential Faxes

|Konica FAX 9930200CountersYour machine keeps track of the number of pages it hasprinted or scanned. If you are experiencing a problem, aservice perso

Page 131 - Mailboxes

|User’s Manual 201Problem ChecklistYour fax unit is a complex machine with many features andfunctions that allow it to operate in different ways. Many

Page 132 - User’s Manual 117

|Konica FAX 9930202Your documents jam.• Check the document for wrinkles, tears or other damage.• Make sure there are no staples or paper clips and tha

Page 133 - Konica FAX 9930118

|User’s Manual 203The display shows a communication error.This alarm indicates any of a number of problems:• You may be trying to communicate with an

Page 134 - User’s Manual 119

|Konica FAX 9930204You sent a fax but the image the remote fax machinereceived was very poor.If your document had a lot of small type, complexillustra

Page 135 - Sending Confidential Faxes

|User’s Manual 7Helpful HintsSend a Fax and Save the NumberIf you enter a number to send a fax, and want to save it as aSpeed Dial number, you can1 En

Page 136 - Receiving Confidential Faxes

|User’s Manual 205Your machine does not answer the phone or receive faxes.First check to see that the power cord is connected to the ACoutlet. Also ch

Page 137 - Printing Confidential Faxes

|Konica FAX 9930206Your machine is connected to a PBX and you can’t dial out.You must enter your dial prefix before the telephone numberfor each numbe

Page 138 - Deleting Confidential Faxes

|User’s Manual 207Your machine receives faxes, but doesn’t print them.Your machine may be out of paper.Check the paper tray.If empty, supply paper.You

Page 139 - Call Forwarding

|Konica FAX 9930208Packing Your MachineUnited States and CanadaUse this procedure to ship the machine.1 Remove the image drum unit (with toner cartrid

Page 140 - User’s Manual 125

Overview|User’s Manual 209SpecificationsAll specifications are subject to change without notice.For the latest product and technical support informati

Page 141 - Forward on Paper/Toner Error

210 Konica FAX 9930|GeneralProtocolITU-T G3Modem SpeedMaximum 33.6 KbpsTransmission Speed2.5 seconds per page (ITU-T Test Chart #1)Print SpeedMaximum

Page 142 - Relay Faxing

|User’s Manual 211MemoryStandard12.5 MBOptional!Only one memory slot is available in your machine.Therefore, only one of the available memory optionsm

Page 143 - Konica FAX 9930128

212 Konica FAX 9930|ScanningScan Speed1.5 seconds per pageScan Resolution300 dpiScan Width8.5 inches (21.5 centimeters)Scan Length5 to 14 inches (12.8

Page 144 - User’s Manual 129

|User’s Manual 213Paper HandlingAutomatic Document FeederLetter, A450 sheets of 13 to 20-lb. paper (49 to 75 g/m2)30 sheets 21 to 28-lb. paper (79 to

Page 145 - Konica FAX 9930130

214 Konica FAX 9930|ElectricalPower120 VAC +6%, -15%50/60 Hz +/- 2%or220/240 VAC +/- 15%50/50 Hz +/- 2%Battery Backup72 hoursPower ModesReadyEnergy S

Page 146 - User’s Manual 131

|Konica FAX 99308Quick Message Confirmation ReportTo quickly print the Message Confirmation Report for themost recent transmission performed by the ma

Page 147 - Initiating a Relay Broadcast

Overview|User’s Manual 215IndexSymbols0000 Code on Reports 167, 1682-digit Speed DialSending a Fax 80Speed Dial/Search Key 223-digit Speed DialSend

Page 148 - Station (Hub)

|Konica FAX 9930216BB.C. (Communication Code) 171Back Cover 17Batch, Delayed Transmission 110Battery Backup 12Specifications 214BroadcastConfirm

Page 149 - Create the Relay Password

|User’s Manual 217ConfidentialConfidential Reception Report122Deleting Faxes 123Faxes 115Knowing when you've received aconfidential fax 122Mai

Page 150 - User’s Manual 135

|Konica FAX 9930218DDate, Setting 48Del Key 24DelayedDefinition 107Delayed BatchCanceling 113Destination Number 110Sending 110, 112Setting the T

Page 151 - Konica FAX 9930136

|User’s Manual 219DocumentDocument Guides 15Document Jam 191Document StackerInstallation 36Location 15Document TrayExtension 16Location 16Guidel

Page 152 - Transmission)

|Konica FAX 9930220FCCSender ID 49TSI/CSI 49Features 12Feeder (Document Tray) Polling 140First Aid iiFLASH 56ForwardingCall Forwarding 124Clear

Page 153 - Konica FAX 9930138

|User’s Manual 221IIDDeleting Characters 24ID/Password Programming 45Space Key 25IdentificationSender ID 49Sender ID on Transmitted Fax 152TSI/CS

Page 154 - User’s Manual 139

|Konica FAX 9930222LLabel, One-Touch 23LAN Options 47LanguageChange 59Setting 48LCD Panel. See Display PanelLED Printhead 18LegalLegal to Letter

Page 155 - Konica FAX 9930140

|User’s Manual 223MCF. See also Message ConfirmationReportMulti-Location 168Report Options 168Single-Location 168MEM Mode 52Memory 12Available M

Page 156 - Memory Polling

|Konica FAX 9930224NNavigatingKeys 40Menu 41NetworkLAN Options 47PrintingFace Up or Face Down 16NO (Result Code) 170No paper reception 13NORMAL

Page 157 - Memory Polling (Bulletin)

|User’s Manual 9ReferencesThere are four very useful reference documents that youshould print and keep near your fax.These documents are very helpful

Page 158 - User’s Manual 143

|User’s Manual 225Answering Machine and Tele-phone, Install 38Answering Machine, Install 38External Telephone, Install 37Handset 37, 187Memory Exp

Page 159 - Konica FAX 9930144

|Konica FAX 9930226PC PrintFace Up or Face DownCopy Output Lever 16, 17PC/FAX Switch 58Personal (Confidential) MailboxesClosing 119Creating 117Pro

Page 160 - Reception)

|User’s Manual 227Include Image on MCF 168Incoming Ring 57Message Confirmation (MCF)Report Options 168No Paper Reception 87No Toner Reception 87P

Page 161 - Konica FAX 9930146

|Konica FAX 9930228No Paper Reception 87No Toner Reception 87PC Fax Mode [PC, optional] 52Programming Incoming Settings53Remote Receive 57to Memor

Page 162 - Features and

|User’s Manual 229Printing 160Relay Broadcast Report 130, 131Program the Number 130Report Options 46Telephone Directory 12, 164Unwanted 204Reset

Page 163 - Identifying Current Settings

|Konica FAX 9930230Confidential Reception 13Personal Mailboxes 13Restrict Access 152Restricted Access ID 157Unsolicited Fax Messages 13Sender IDS

Page 164 - Changing Operation Functions

|User’s Manual 231Manual Feeder 213Single Sheets 213Universal Tray 213Physical Dimensions 213Print Resolution 210Print Speed 210Protocol 210Sca

Page 165 - List of Operation Functions

|Konica FAX 9930232TEL Jack 1 17TEL Jack 2 17TEL Mode 51Manual Reception 86Unit doesn't switch 206TelephoneExternalInstallation 37Real-Time

Page 166 - User’s Manual 151

|User’s Manual 233Cleaning 29Emergency First Aid 30Handling 29In the eyes 30Inhaled 30Installation 34Location 18No Toner Reception 87Replacem

Page 167 - Konica FAX 9930152

|Konica FAX 9930234VVentilationInstalling the Machine 30Voice RequestMachine disconnects before itanswers 205VolumeBuzzer Adjustments 59Speaker Adj

Page 168 - User’s Manual 153

|Konica FAX 993010Recording Addresses and Passwords!Be sure to record any addresses and passwords youprogram. Keep the record in a safe place. If yo

Page 169 - Konica FAX 9930154

Overview|User’s Manual 11IntroductionThank you for purchasing this fax machine. This desktop,plain-paper facsimile machine utilizes advanced light-em

Page 170 - User’s Manual 155

|Konica FAX 993012FeaturesThe machine includes the following features:••••• Help Button. Pressing this button causes the unit toprint a Help List and

Page 171 - Konica FAX 9930156

|User’s Manual 13••••• Automatic redial and page retransmission. Ensuresdocument transmission when a telephone number is busyor a problem occurs in th

Page 172 - User’s Manual 157

Overview|Konica FAX 993014Getting to KnowYour MachineComponentsRefer to the illustrations for the location of the item(s).1 Display PanelDisplays stat

Page 173 - Konica FAX 9930158

|Konica FAX 9930iiEvery effort has been made to ensure that the information inthis handbook is complete, accurate, and up-to-date. KonicaBusiness Tech

Page 174 - Service Function Settings

|User’s Guide 154 Manual Paper Feeder TrayFold out for manual paper feed (bypass paper tray).Use this to feed different types of paper directly into t

Page 175

|Konica FAX 99301610 Document TrayHolds documents being faxed or copied.11 Document Tray ExtensionPullout extension supports long (length) documents.1

Page 176 - List of Reports

|User’s Guide 1717 AC Power Cord SocketPlug the AC power cord (supplied with the unit) into thissocket.18 Line JackJack for connection to main outside

Page 177 - Activity Report

|Konica FAX 99301823 LED PrintheadThis black bar is the transfer mechanism that writesreceived/copied information to the image drum.Clean the LED when

Page 178

|User’s Guide 19Control Panel Keys and Indicators™

Page 179 - Telephone Directory

|Konica FAX 9930201 Display Panel: Refer to this display for instructions andinformation while the machine is performing operations,or when entering i

Page 180 - Configuration Report

|User’s Guide 217 Enter Key:Use this key to:- Determine/register a menu option or setting.- Determine the location of a broadcast operation.- Display

Page 181

|Konica FAX 99302215 Numeric Keypad: These 12 keys work like the keypadon a standard telephone when dialing a telephonenumber. They are also used to

Page 182 - Message Confirmation Report

|User’s Guide 2321 Stop Key:Use this key to:- Cancel the operation shown on the display.- Cancel the transmission of a fax (press twicewithin 3 second

Page 183 - Konica FAX 9930168

|Konica FAX 993024One-Touch KeypadUse these keys for quick, one-touch dialing and theprogramming of other machine operations. In addition to theabili

Page 184 - Confidential Reception Report

Overview|User’s Manual iiiContentsHelp and Helpful Hints ...1Where is the Help Key? ...

Page 185 - Codes Used in Reports

|User’s Guide 25Caps Key (One-Touch key #31): Use this key to switchbetween uppercase and lowercase when enteringalphanumeric characters.Space Key (On

Page 186 - Communication Codes

|Konica FAX 993026Accessing Second Panel of One-Touch KeysTo access the second panel of One-Touch keys (41-80), graspthe latch at the bottom of the ke

Page 187 - Maintenance

Overview|User’s Manual 27InstallationTo install your fax machine, follow the steps in this section.• SafetyInstallation HintsOperation and Maintenance

Page 188 - Replacing the Toner Cartridge

|Konica FAX 993028SafetyInstallation Hints• Install your fax machine in a dust-free location away fromdirect sunlight• Do not plug your fax machine in

Page 189 - Konica FAX 9930174

|User’s Manual 29Operation and Maintenance• Use a dry cloth to clean the control panel and the mainbody of the unit.• Aside from the instructions spec

Page 190 - User’s Guide 175

|Konica FAX 993030Toner Emergency First Aid• Eye: Flush eyes with plent of water. If symptoms occur,get medical attention.• Skin: Was with water and

Page 191 - Konica FAX 9930176

|User’s Manual 31UnpackingRemove contents from the carton. Be sure that all the itemslisted below are included.!If any items are missing, contact Koni

Page 192 - Replacing the Image Drum

|Konica FAX 993032Setting Up Your Fax Machine1 Lift up on the document tray and swing it up and out ofthe way.2 Press the release buttons located on b

Page 193 - Konica FAX 9930178

|User’s Manual 333 Move aside the protective sheet and grasp the image drumcartridge, then lift it out.!Caution: Do not touch the green drum surface!4

Page 194 - Resetting the Drum Counter

|Konica FAX 993034Installing the Toner Cartridge1 Lift out the toner well cover and discard.!Warning: Be careful when handling the toner cartridge.Do

Page 195 - Dual Line

|Konica FAX 9930ivInstallation ...27Safety ...

Page 196 - Basic Operations

|User’s Manual 354 Lower the right side down into the toner well.5 Push the lock lever (in the direction of the arrow) until itstops.6 Close the copy

Page 197 - Konica FAX 9930182

|Konica FAX 993036Attaching the Document StackerAttach the document exit stacker on the back of the machineusing the latching mechanism provided.Conne

Page 198 - Unpacking

|User’s Manual 37Connecting Optional External DevicesHandsetIf you purchased an external handset option with your faxmachine, follow these instructio

Page 199 - Displays, Reports, and Beeps

|Konica FAX 993038Answering MachineRefer to “Connecting an External Telephone.”!You must have the TAD mode feature turned on for ananswering machine t

Page 200 - Use the Second Line

|User’s Manual 39Loading PaperYour fax machine can hold up to 250 sheets of standard-weight (20 lb. [75 g/m2]) paper in letter, legal, and A4 sizes.Fo

Page 201 - Accessories

Overview|Konica FAX 993040Selecting Functionsand SettingsThe display (a) and navigating keys (b) on the control panelsimplify setting your machine’s f

Page 202 - Descriptions

|User’s Manual 41Navigating the Function MenuThe menu is set up in a multilevel structure of functions,options, and settings. A function can include a

Page 203 - Memory Expansion

|Konica FAX 993042Using the Help KeyTo see how the menu is organized, press HELP (1). Yourmachine prints Help and Function Lists, which provideinstruc

Page 204 - User’s Manual 189

|User’s Manual 43Using Step AccessTo navigate through the various functions step by step, usethe navigation keys:Press the MENU/EXIT key to activate t

Page 205 - Problem Solving

|Konica FAX 993044Using Speed AccessIf a function has a speed access number, type in the number atthe menu display prompt to access the function.Speed

Page 206 - Clearing a Document Jam

|User’s Manual vSetting Basic Features...48Setting the Date and Time...

Page 207 - Clearing a Printing Paper Jam

|User’s Manual 45Speed Access Numbers (by Type)Clock Adjustment00 Clock AdjustmentID/Password Programming01 TSI/CSI02 Sender ID03 Personal Box04 Memor

Page 208 - User’s Manual 193

|Konica FAX 993046Speed Access Numbers (by Type)Dial Options40 Redial Tries41 Redial Interval42 Auto Start43 Dial Tone Detect44 Busy Tone Detect45 MF/

Page 209 - Konica FAX 9930194

|User’s Manual 47Speed Access Numbers (by Type)LAN Options!Functions 80 to 85 are reserved for future options.

Page 210 - User’s Manual 195

Overview|Konica FAX 993048Setting BasicFeaturesSetting the Date and TimeFollow these instructions to set the date and time:1 Press Menu/Exit to enter

Page 211 - Display Panel Messages

|User’s Manual 49Setting Your Fax Machine’s IDFax machines must identify the sender (Sender ID) and thesender’s telephone number (TSI/CSI) on each pag

Page 212 - User’s Manual 197

|Konica FAX 993050Setting the Answering ModeProcedure1 Press Menu/Exit to enter the menu.2 Input speed access no. 10 (Auto Answer)3 Press Ä or ¶ to se

Page 213 - Konica FAX 9930198

|User’s Manual 51Manual Receive Mode [TEL]You use the same line for both fax and telephone calls andthe majority of your incoming calls are telephone

Page 214 - User’s Manual 199

|Konica FAX 993052Memory Reception Mode [MEM]Received data is not printed but is stored into memory, evenif there is fax paper on which to print.Use t

Page 215 - Counters

|User’s Manual 53Dial and Incoming Call ParameterSettingsThese settings allow you to control the way your machinedials telephone numbers and receives

Page 216 - Problem Checklist

|Konica FAX 993054Dial Parameter SettingsRedial TriesSpeed access no. 40.This function controls how many times your machineautomatically redials a num

Page 217 - Konica FAX 9930202

|Konica FAX 9930viOther Basic Parameters ... 59Monitor Volume ...

Page 218 - User’s Manual 203

|User’s Manual 55Busy Tone DetectSpeed access no. 44This function allows your machine to detect a busy tonewhen sending a fax.Available settings are O

Page 219 - Konica FAX 9930204

|Konica FAX 993056FLASH/EARTH/NORMALSpeed access no. 51This function sets the type of PBX line your machine isconnected to (if your machine is connect

Page 220 - User’s Manual 205

|User’s Manual 57Incoming Call ParametersIncoming RingSpeed access no. 60This function offers a soft ringing sound through themachine’s built-in speak

Page 221 - Konica FAX 9930206

|Konica FAX 993058Continuous ToneSpeed Access no. 63When this function is set to ON, a completion tone is emittedat the end of receiving a fax. Press

Page 222 - User’s Manual 207

|User’s Manual 59Other Basic ParametersMonitor VolumeSpeed Access no. 11The machine is equipped with a speaker for monitoringoperations. This functio

Page 223 - Packing Your Machine

|Konica FAX 993060Paper-Size SettingThe machine can support two different paper settings (whenthe 2nd-Tray option is installed).1’ST Paper SizeSpeed A

Page 224 - Specifications

|User’s Manual 61Entering a PBX Dial Prefix1 Press Menu/Exit to enter Menu.2 Input speed access no. 50 (PBX Line), wait.3 Press ¶ or Ä to select ON or

Page 225 - 210 Konica FAX 9930

Overview|Konica FAX 993062Programming SpeedDial NumbersYou can program (save) frequently dialed numbers into yourmachine. This way, you enter the ful

Page 226 - User’s Manual 211

|User’s Manual 63Types of Speed Dial NumbersOne-Touch Speed Dial Numbers are spaces 01 to 80.They are called one-touch because you access them withone

Page 227 - Consumables

|Konica FAX 993064One-Touch Speed DialsFor quick and easy faxing operations, you can store up to 80telephone numbers in the machine’s memory and sendd

Page 228 - Physical

|User’s Manual viiBasic Faxing ...76Document Guidelines...

Page 229 - Environmental

|User’s Manual 652 or 3 Digit Speed DialsIn addition to one-touch speed faxing, you can program anadditional 150 numbers for 2 or 3 digit entry faxing

Page 230

|Konica FAX 993066Programming One-Touch and 2 or 3Digit Speed Dial NumbersTo program your speed dial numbers, follow theseinstructions.Programming spe

Page 231

|User’s Manual 67Communications SpeedThe available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and4.8 K.The default setting is 33.6 K.If the machine y

Page 232

|Konica FAX 993068Program the InformationTo enter the information for each speed dial number, use oneof the following input methods.• Other Keys• Nume

Page 233

|User’s Manual 69One-Touch KeypadThe One-Touch keypad is arranged like a standard keyboardfor quick touch typing of names, Sender and Location ID.Alph

Page 234

|Konica FAX 993070

Page 235

|User’s Manual 71Programming a Speed Dial!Print the Telephone Directory before you beginprogramming. This provides a reference of the speeddial numb

Page 236

|Konica FAX 9930725 Input the telephone number (LOC #), press Enter.6 Input a name if desired (up to 15 characters), press Enter.7 Input alternate tel

Page 237

|User’s Manual 73Clearing a Speed Dial!Print the Telephone Directory before you beginclearing. See “Reports, Telephone Directory.”This provides a ref

Page 238

|Konica FAX 993074Chain DialingEach fax number that you enter or program into yourmachine can be up to 40 digits long. If you need to dial anumber wit

Page 239

|Konica FAX 9930viiiSending a Fax to Multiple Locations...98Group vs. Broadcast ...

Page 240

|User’s Manual 75Programming a GroupIf you often send a fax to many fixed locations, setting upthese locations as a group will save time.See “Sending

Page 241

Overview|Konica FAX 993076Basic FaxingDocument GuidelinesGeneral• Try to use good quality documents for your faxtransmission. Documents that work best

Page 242

|User’s Manual 77Single Page SpecificationsAlso see “Basic Faxing, Document Guidelines, General.”WidthMinimum 5.8 inches (148 millimeters)Maximum 8.5

Page 243

|Konica FAX 993078Loading DocumentsTo prevent paper jams and problems during operation:• Stack your documents neatly• Align document edges before load

Page 244

|User’s Manual 793 The machine grips the documents, and pulls in thebottom page.4 If necessary, use the Resolution and Type of Originalkeys for the be

Page 245

|Konica FAX 993080Sending a FaxYou may send a fax to a single location or to multiplelocations.This section describes faxing to a single location.Ther

Page 246

|User’s Manual 81Using the Search Function1 Press the Speed Dial/Search key. The display will showENTER 1’ST CHAR.2 Using the One-Touch key, enter the

Page 247

|Konica FAX 993082Rejecting Unsolicited Fax MessagesClosed NetworkSpeed Access 21If closed network is on, your machine will ONLY accept faxesfrom numb

Page 248

|User’s Manual 83Power FailuresA battery in your fax machine prevents the loss of data storedin memory at the time of a power outage.Typical memory-ba

Page 249

|Konica FAX 993084Display MessagesHere are some of the messages you may see during a typicalfax transmission.(location)The remote location’s Personal

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