Konica-minolta PageScope Net Care User Manual

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Summary of Contents

Page 1 - Net Care 5.5

Quick GuidePageScopeNet Care 5.5

Page 2 - Trademark Acknowledgements

Contentsix10Obtaining and Viewing Device Counter Information ...11710.1 Configuring E-Mail Transmission an

Page 3 - Foreword

6 Configuring PageScope Net Care Settings89•Creation Date: Plug-in creation date for languages compatible with PageScope Net Care6.17 Checking the Pa

Page 4 - CONTENTS

7 Centralized Management for Controlling Multiple Servers907 Centralized Management for Controlling Multiple ServersIf multiple PageScope Net Care ser

Page 5

7 Centralized Management for Controlling Multiple Servers91 When servers are linked, each server that is linked provides the other servers with infor

Page 6

7 Centralized Management for Controlling Multiple Servers927.1 Linking With Other PageScope Net Care ServersYou can link to another PageScope Net Care

Page 7

7 Centralized Management for Controlling Multiple Servers933. Click the New button to display a screen for linking servers. Specify the necessary sett

Page 8

7 Centralized Management for Controlling Multiple Servers947.2 Specifying PageScope Net Care Server InformationYou can specify the information about t

Page 9

7 Centralized Management for Controlling Multiple Servers95•Port Number (display only):This box shows the port number of the PageScope Net Care server

Page 10

7 Centralized Management for Controlling Multiple Servers967.3 Viewing Device Information From a Page-Scope Net Care ClientThe list of devices managed

Page 11 - Contents

7 Centralized Management for Controlling Multiple Servers97Note• Double-click a PageScope Net Care server displayed in the Associated Server List scre

Page 12 - 1 System Requirements

7 Centralized Management for Controlling Multiple Servers987.4 Unlinking a ServerThe link to another PageScope Net Care server can be removed.1. Doubl

Page 13

Contentsx

Page 14

8 Automatically Checking for and Downloading Update Files998 Automatically Checking for and Downloading Update FilesPageScope Net Care server can be s

Page 15 - 2.1 Installing the Server

8 Automatically Checking for and Downloading Update Files1008.1 Specifying Settings for Automatically Checking for Update FilesIn order to automatical

Page 16 - PageScope_Net_Care

8 Automatically Checking for and Downloading Update Files1013. Specify the settings as described below.•Check Interval: The interval for automatically

Page 17 - 2.2 Upgrade Installation

8 Automatically Checking for and Downloading Update Files102•Port Number: Type in the port number of the HTTP proxy server.•Use HTTP Proxy Account: Se

Page 18 - 2.3 Starting Up the Server

8 Automatically Checking for and Downloading Update Files1038.2 Checking Update FilesA list of update files can be checked.1. Double-click the Newest

Page 19 - Solaris and Linux platforms

8 Automatically Checking for and Downloading Update Files1048.3 Downloading Update FilesIf the administrator decides that it is necessary to download

Page 20 - 2.4 Starting Up Console Tools

9 Obtaining and Viewing Device Job History Data1059 Obtaining and Viewing Device Job History DataPageScope Net Care maintains the job history data (pr

Page 21 - 2.5 Restarting the Server

9 Obtaining and Viewing Device Job History Data106Job history data screen

Page 22 - 2.6 Shutting Down the Server

9 Obtaining and Viewing Device Job History Data1079.1 Specifying Initial PageScope Net Care Server Settings for Obtaining Job History Data-1Important!

Page 23

9 Obtaining and Viewing Device Job History Data1089.2 Specifying Initial PageScope Net Care Server Settings for Obtaining Job History Data-21. Click t

Page 24 - 2.7 Uninstalling

1 System Requirements11 System RequirementsThe minimum system configuration detailed below is required to run PageScope Net Care.Network EnvironmentSe

Page 25

9 Obtaining and Viewing Device Job History Data109PageScope Net Care server is down, the current setting is specified so that the device will send e-m

Page 26 - 3.1 Starting Up Client

9 Obtaining and Viewing Device Job History Data1109.3 Specifying Initial Device Settings for Obtaining Job History DataIn order for job history data t

Page 27

9 Obtaining and Viewing Device Job History Data1113. Specify the settings for the following parameters.•Enable Job History:Select this check box to al

Page 28 - 3.2 Displaying Help

9 Obtaining and Viewing Device Job History Data112•SMTP Server Port:Type in the port number of the SMTP server that will be used when the device sends

Page 29 - 3.3 Logging In

9 Obtaining and Viewing Device Job History Data1139.4 Viewing Job History DataJob history information for devices managed by the PageScope Net Care se

Page 30 - View Style

9 Obtaining and Viewing Device Job History Data1143. The Condition Setting screen appears. Specify the range to be viewed, and then click the OK butto

Page 31

9 Obtaining and Viewing Device Job History Data1154. The job history for the device is displayed.Note• Click to display the table information in the C

Page 32

9 Obtaining and Viewing Device Job History Data1169.5 Changing the Job History Data List ViewThe job history items that are displayed can be changed.1

Page 33 - 4 Device Management

10 Obtaining and Viewing Device Counter Information11710 Obtaining and Viewing Device Counter InformationPageScope Net Care server maintains the count

Page 34

10 Obtaining and Viewing Device Counter Information118Important!Reference: What is the Copy Track function?• If the remote diagnosing function of the

Page 35 - 4.2 Device Panel Window

1 System Requirements2ClientJava ModeOperating System Web BrowserJava Environment[Windows platform (IA32)]• Windows 98/Me* • Windows NT 4.0 with Servi

Page 36 - 4.3 Functions

10 Obtaining and Viewing Device Counter Information119Counter information display screen

Page 37 - 5 Using Multi-Setting

10 Obtaining and Viewing Device Counter Information12010.1 Configuring E-Mail Transmission and Reception Settings for Devices(This procedure is perfor

Page 38

10 Obtaining and Viewing Device Counter Information12110.2 Enabling the Copy Track Function on the Device(This procedure is performed from the device.

Page 39 - 5.1 Creating a Template

10 Obtaining and Viewing Device Counter Information12210.3 Enabling the User Authentication Function on the Device(This procedure is performed from th

Page 40

10 Obtaining and Viewing Device Counter Information12310.4 Specifying Initial PageScope Net Care Server Settings for Using This Function—1(This proced

Page 41 - To retrieve a template

10 Obtaining and Viewing Device Counter Information12410.5 Specifying Initial PageScope Net Care Server Settings for Using This Function—2(This proced

Page 42

10 Obtaining and Viewing Device Counter Information125•Preservation Period:Specify how long the counter information is kept.

Page 43 - Server Setting

10 Obtaining and Viewing Device Counter Information12610.6 Registering Devices Using This Function With the PageScope Net Care Server(This procedure i

Page 44 - 6.1 Preferences

10 Obtaining and Viewing Device Counter Information12710.7 Viewing Counter InformationThe counter information can be viewed. In the procedure for view

Page 45

10 Obtaining and Viewing Device Counter Information1283. The Condition Setting screen appears. Specify the range to be viewed, and then click the OK b

Page 46 - 6.2 Initializing Settings

1 System Requirements3HTML ModeOperating System Web Browser[Windows platform (IA32)]• Windows 98/Me* • Windows NT 4.0 with Service Pack6a or later• Wi

Page 47 - To initialize settings

10 Obtaining and Viewing Device Counter Information1294. The counter information for the device is displayed.Total CountersSize Counters

Page 48

10 Obtaining and Viewing Device Counter Information130Track Counters<Arranged by account>

Page 49

10 Obtaining and Viewing Device Counter Information131<Arranged by date>Note• Detailed counter information can be viewed arranged by account or

Page 50

10 Obtaining and Viewing Device Counter Information132User Counter<Arranged by user>

Page 51

10 Obtaining and Viewing Device Counter Information133<Arranged by date>Note• Detailed counter information can be viewed arranged by user or arr

Page 52

Copyright20032005.124343-PS006-05http://konicaminolta.com

Page 53

2 Installing and Starting Up the Server42 Installing and Starting Up the Server2.1 Installing the ServerWindows platform1. Open the PageScope Net Care

Page 54

2 Installing and Starting Up the Server55. Installation in the specified directory starts. A message asking if you want to restart your computer will

Page 55

2 Installing and Starting Up the Server62.2 Upgrade InstallationUpgrade from PageScope Net Care Version 4.0 or later is supported.You cannot upgrade f

Page 56

2 Installing and Starting Up the Server72.3 Starting Up the ServerWindows 98 or Me platform1. Click Start → Programs → KONICA MINOLTA → PageScope Net

Page 57

2 Installing and Starting Up the Server83. Double-click the Services icon. On the Services window, select KONICA MINOLTA PageScope Net Care, and then

Page 58 - 6.6 Adding a Device Manually

iForewordWelcome• KONICA MINOLTA PageScope Net Care is utility software that provides central control over printers, copiers, and other devices on a n

Page 59

2 Installing and Starting Up the Server92.4 Starting Up Console ToolsThe Console Tools provide various functions for maintaining PageScope Net Care.Th

Page 60 - Add Device

2 Installing and Starting Up the Server102.5 Restarting the Server1. In the login screen, select the Console Tools link.The Console Tools screen appea

Page 61

2 Installing and Starting Up the Server112.6 Shutting Down the ServerWindows 98 or Me platform1. Right click the PageScope Net Care icon in the task t

Page 62 - Assign IP Address

2 Installing and Starting Up the Server123. Double-click the Services icon.4. On the Services window, select KONICA MINOLTA PageScope Net Care, and th

Page 63 - Device Link Setting

2 Installing and Starting Up the Server132.7 UninstallingImportant!Windows 98 or Me platform1. Click Start → Settings → Control Panel.2. Double-click

Page 64 - To unlink devices

2 Installing and Starting Up the Server14Windows XP/Server 2003 platform1. Click start → Control Panel.2. Click the Add or Remove Programs icon (doubl

Page 65

3 Using PageScope Net Care Client153 Using PageScope Net Care ClientThe following operation is explained using the Java mode.3.1 Starting Up ClientSta

Page 66 - To register a user

3 Using PageScope Net Care Client16This accesses the PageScope Net Care server and displays the PageScope Net Care login screen.Important!If Windows F

Page 67

3 Using PageScope Net Care Client173.2 Displaying HelpWith PageScope Net Care, Help information provides detailed descriptions on the buttons and cont

Page 68 - To delete a user

3 Using PageScope Net Care Client183.3 Logging In1. In the Language section, select the language you want to use for PageScope Net Care text. You can

Page 69 - To create a custom group

iiForewordJava and Solaris are trademarks of Sun Microsystems, Inc.IBM is a trademark of IBM Corporation.Red Hat is either a trademark or registered t

Page 70 - To view custom group settings

3 Using PageScope Net Care Client19Administrator:An administrator can configure device management settings and PageScope Net Care server settings. Log

Page 71 - To delete a custom group

3 Using PageScope Net Care Client203.4 Specifying the Discovery RangeYou can use the following procedure to search for a specific device on the networ

Page 72 - To configure device settings

3 Using PageScope Net Care Client214. The Discovery Network / Range list shows the local network associated with the PageScope Net Care server. Whenev

Page 73

4 Device Management224 Device ManagementUse the procedures in this section to manage and configure devices on the network. Note that the appearance of

Page 74

4 Device Management23• Click the View Setting button to display or hide the columns of the Device List.• Click the Counter List button to display the

Page 75

4 Device Management244.2 Device Panel Window The following shows the layout of the device panel, which is used for device management and setup.➀ Butto

Page 76

4 Device Management254.3 FunctionsThe following are the functions of the buttons that appear on the device management and setup screen.•StatusDisplays

Page 77 - Mail Support

5 Using Multi-Setting265 Using Multi-SettingWhen there are multiple devices of the same type on the network under the control of the PageScope Net Car

Page 78 - Device Status Notification

5 Using Multi-Setting27The devices that appear in the Multi-Setting menu depend on whether an administrator or registered user is logged in.Administra

Page 79

5 Using Multi-Setting285.1 Creating a Template1. From the Multi-Setting menu, double-click the icon of the devices whose setting you want to make into

Page 80 - E-Mail Setting

ContentsiiiCONTENTS1 System Requirements ...1Network Environment ...1

Page 81

5 Using Multi-Setting296. You can use the following buttons to edit an existing template.• Edit: For editing of template settings • Copy: For copying

Page 82

5 Using Multi-Setting305.2 Performing a Multi-Setting Operation To retrieve a template1. On the Multi-Setting menu, double-click the icon of the devic

Page 83

5 Using Multi-Setting31Important!• At this time, you cannot change any settings that must be made on a device-by-device basis (such as the network add

Page 84

6 Configuring PageScope Net Care Settings326 Configuring PageScope Net Care SettingsThis section explains how to configure various PageScope Net Care

Page 85

6 Configuring PageScope Net Care Settings336.1 PreferencesUse this screen to configure settings that control how PageScope Net Care communicates with

Page 86

6 Configuring PageScope Net Care Settings34To configure Preference settings1. Configure the settings described below as required.Status Polling Interv

Page 87 - Scope Net Care

6 Configuring PageScope Net Care Settings356.2 Initializing SettingsUse the procedures below to initialize PageScope Net Care settings configured by a

Page 88

6 Configuring PageScope Net Care Settings36To initialize settings1. Select the radio buttons next to one or more of the items described below, and the

Page 89

6 Configuring PageScope Net Care Settings376.3 Selecting Managed Devices Use the procedure below to select specific devices for management from among

Page 90

6 Configuring PageScope Net Care Settings386.4 Removing a Managed Device You can use the List Manager screen to remove a device found on the network f

Page 91

ContentsivWindows NT 4.0 or 2000 platform ...13Windows XP/Server 2003 platform ...14Solaris

Page 92 - State/Province

6 Configuring PageScope Net Care Settings396.5 Specifying the Device Discovery RangeUse this screen to specify the network range for device discovery.

Page 93

6 Configuring PageScope Net Care Settings40Discovery Setting section•IP Broadcast: Select Enabled if an IP broadcast is to be used when searching for

Page 94 - Certificate Signing Request

6 Configuring PageScope Net Care Settings41•SNMPv3 Table: Add or remove user names, context names, and port numbers used when searching for devices c

Page 95

6 Configuring PageScope Net Care Settings42To add a network to the discovery range1. On the Discovery Setting screen, click the Add button in the Disc

Page 96 - Install by Text Data

6 Configuring PageScope Net Care Settings436. If you also want discovery to find other maker’s RFC-1759 Printer-MIB compatible devices, select the che

Page 97

6 Configuring PageScope Net Care Settings44To add settings used with a search for devices compatible with SNMPv11. In the SNMP Setting section of the

Page 98 - Creation Date

6 Configuring PageScope Net Care Settings45Important!To add settings used with a search for devices compatible with SNMPv31. In the SNMP Setting secti

Page 99 - PageScope Net Care

6 Configuring PageScope Net Care Settings462. In Java mode, a message appears, requesting confirmation to delete the settings. Click the OK button to

Page 100 - Displaying the Version screen

6 Configuring PageScope Net Care Settings476.6 Adding a Device ManuallyDevices that could not be detected when the Start button was clicked in the Dev

Page 101 - Controlling Multiple Servers

6 Configuring PageScope Net Care Settings48SNMP Setting section•SNMPv1: Select this option when searching for devices compatible with SNMPv1.•Read Co

Page 102

Contentsv6 Configuring PageScope Net Care Settings ...32Displaying the Server Setting menu ...

Page 103 - Associated

6 Configuring PageScope Net Care Settings49Important!• It can take to 20 or 30 seconds after you click the Apply button until the device is added. Wai

Page 104 - Port Number:

6 Configuring PageScope Net Care Settings506.7 Assigning an IP Address to a DeviceBy assigning an IP address to a device on the network, you can add a

Page 105 - Information

6 Configuring PageScope Net Care Settings51Important!• It takes some time after you click the Apply button for the IP address assignment to go into ef

Page 106 - Administrator E-mail Address

6 Configuring PageScope Net Care Settings526.8 Configuring Device Link SettingsWhen a device under the control of the PageScope Net Care server is equ

Page 107 - Scope Net Care Client

6 Configuring PageScope Net Care Settings53To link devices1. After making sure that Link Devices is selected in the box at the top of the Device Link

Page 108 - Disabled

6 Configuring PageScope Net Care Settings546.9 Registering Users and Unregistering UsersUse the procedures in this section to register and unregister

Page 109 - 7.4 Unlinking a Server

6 Configuring PageScope Net Care Settings55•My Device selection on the My Device Setting screen•Device Status Notification screen settingsTo register

Page 110 - Downloading Update Files

6 Configuring PageScope Net Care Settings56•E-mail Notification (display only): This setting is turned on automatically whenever the “Receive Device S

Page 111 - Checking for Update Files

6 Configuring PageScope Net Care Settings57Important!4. After everything is the way you want, click the Apply button. To cancel your settings, click t

Page 112

6 Configuring PageScope Net Care Settings586.10 Configuring Custom Group SettingsUse the procedures in this section to create custom groups of managed

Page 113

ContentsviTo add a device manually ...476.7 Assigning an IP Address to a Device ... 50Displaying the

Page 114 - 8.2 Checking Update Files

6 Configuring PageScope Net Care Settings593. On the device list, select the check boxes in the Group column of the devices you want to include in the

Page 115 - 8.3 Downloading Update Files

6 Configuring PageScope Net Care Settings60To copy a custom group1. On the Custom Group Setting screen, select the name of group you want to copy (in

Page 116 - History Data

6 Configuring PageScope Net Care Settings616.11 Registering Usable Devices for Each UserBy registering in My Device the desired devices from all of th

Page 117 - Job history data screen

6 Configuring PageScope Net Care Settings62To remove a device from My Device1. On device list in the My Device Setting screen, select the check boxes

Page 118

6 Configuring PageScope Net Care Settings636.12 Specifying E-Mail Transmission/Recep-tion SettingsThe SMTP and POP settings necessary for the transmis

Page 119

6 Configuring PageScope Net Care Settings64Important!E-mail transmission/reception settingsDouble-click the E-mail Function / Server icon (single-clic

Page 120 - Preservation Term

6 Configuring PageScope Net Care Settings65•SMTP Server Address:Type in the SMTP server host name or IP address.•SMTP Port Number: Type in the SMTP se

Page 121 - Obtaining Job History Data

6 Configuring PageScope Net Care Settings666.13 Specifying Settings for Counter Notifica-tion, Device Status Notification, Server Information Notifica

Page 122 - SMTP Server Address

6 Configuring PageScope Net Care Settings671. For counter notification, device status notification, server information notification and command mail s

Page 123 - E-mail Address (Send To)

6 Configuring PageScope Net Care Settings68•Server Information Notification:Selecting this option enables e-mail receipt of the following information

Page 124 - 9.4 Viewing Job History Data

Contentsvii6.13 Specifying Settings for Counter Notification, Device Status Notification, Server Information Notification and Command Mail Support ..

Page 125 - Job Function

6 Configuring PageScope Net Care Settings69Configuring counter notification settingsUse the procedure described below to specify whether or not a noti

Page 126

6 Configuring PageScope Net Care Settings701. To enable receipt of notification mail messages containing Counter List information, select the E-mail N

Page 127 - button

6 Configuring PageScope Net Care Settings71•Restore Language: From the drop-down list, select the language of the file to be saved.3. To change the ti

Page 128

6 Configuring PageScope Net Care Settings72Configuring device status notification settingsUse the procedure below to specify whether or not the curren

Page 129

6 Configuring PageScope Net Care Settings731. To enable receipt of device status notification mail, configure the Notification Setting section setting

Page 130

6 Configuring PageScope Net Care Settings742. In the Status to Notify section, select the device errors and warnings for which you want to receive mai

Page 131

6 Configuring PageScope Net Care Settings75Example: When the device IP address is 192.9.200.100*Indicates the month receivedImportant!Information Obta

Page 132

6 Configuring PageScope Net Care Settings766.14 Specifying Security Settings for Page-Scope Net CareThe PageScope Net Care security settings, such as

Page 133

6 Configuring PageScope Net Care Settings77•Display of unsettable devices: To display in the Device List devices other than those in the custom group

Page 134 - PageScope Net Care server.)

6 Configuring PageScope Net Care Settings78SSL Setting section•SSL Enabled/Disabled: To use SSL to transmit between the server and client, select Enab

Page 135

Contentsviii7.2 Specifying PageScope Net Care Server Information ... 947.3 Viewing Device Information

Page 136 - Preservation Period

6 Configuring PageScope Net Care Settings794. A dialog box appears, requesting confirmation of the security certificate information.Click the Yes butt

Page 137

6 Configuring PageScope Net Care Settings801. In the SSL Setting section of the Security Setting screen, click the Information button beside Certifica

Page 138 - Counter Reader

6 Configuring PageScope Net Care Settings814. Enter settings for the following, as required.•Common Name: Enter FQDN (URL entered as an address in the

Page 139

6 Configuring PageScope Net Care Settings82•Country: Type in the name of the country for the organization submitting the application. Type in the cou

Page 140 - Size Counters

6 Configuring PageScope Net Care Settings83The Certificate Signing Request section appears, and the CSR data required for the submission to certificat

Page 141 - <Arranged by account>

6 Configuring PageScope Net Care Settings8410. After the approved certificate is issued by the certification authority, click the Install button in th

Page 142 - Date Selection

6 Configuring PageScope Net Care Settings8511. Install the approved certificate issued by the certification authority.To install the approved certific

Page 143 - <Arranged by user>

6 Configuring PageScope Net Care Settings866.15 Checking Models Compatible With Page-Scope Net CareA list of devices compatible with PageScope Net Car

Page 144 - User Selection

6 Configuring PageScope Net Care Settings87•Creation Date: Plug-in creation date for devices compatible with PageScope Net Care•README: If the plug-

Page 145 - 2005.124343-PS006-05

6 Configuring PageScope Net Care Settings886.16 Checking Languages Compatible With PageScope Net CareA list of display languages for PageScope Net Car

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